The Human Side of Facilitation

“The actor is the greatest ally of the facilitator. It is the actor who most transports the role-players into the world of the workshop, draws and holds focus, compels belief by their utter commitment to the part, and demands engagement from the players.” — Paul Heinrich I’d never historically thought about acting as having so many overlaps with facilitation… but the more I interview acting specialists and work alongside them, the more I see the connections and how much we can both learn from each other. I’ve had the pleasure of working with this week’s guest over the past few months, co-facilitating multiple sessions. Amy Du Quesne brings her acting skills into facilitation, helping bring scenarios, stories and characters to life. During our most recent work, we were talking about the worlds we both work in and realised we had more in common than we thought. So I wanted to invite Amy on to discuss some of these topics. We take a bit of a diversion into AI vs human actors, about her work with her husband James, explore how she creates a safe space in her workshops when people arrive putting a lot of pressure on themselves, and talk about how she uses her ‘extreme empathy’ in a positive way when portraying characters in the groups we work with. I’d love to hear from you… · You can email me at tom@tom-cleary.co.uk · Subscribe on Apple Podcasts or Spotify · Read and comment on Substack: https://substack.com/@tomclearyuk · Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Listeners can find out more about Amy at: · https://www.instagram.com/amyduquesne/ · https://app.spotlight.com/2694-5649-1705 · https://www.imdb.com/name/nm6052907/ · aquesne@hotmail.com Link to the short film ‘Filter’ https://filmshortage.com/dailyshortpicks/filter/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

“The magic happens when people feel included, not obliged.” — Priya Parker Today’s guest gave me a dilemma… after our pre-meeting and reading her questionnaire responses about which topics she could cover, how was it all going to fit in one episode?! It doesn’t, so we decided to book another one, so we can come back to elements we didn’t cover. In this one, Bonnie Grotjahn (a psychotherapist, counsellor and action learning facilitator) shares her story of facilitation which started in a University support group, took her through facilitating the Alternatives to Violence Project in Russia, to now running groups on topics like loss and life changes. I loved the way she touches on the magic and impact of facilitation across so many aspects of life. I’d love to hear from you – your stories, thoughts, comments, ideas, resources, anything… · You can email me at tom@tom-cleary.co.uk · Subscribe on Apple Podcasts or Spotify · Read and comment on Substack: https://substack.com/@tomclearyuk · Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Listeners can find out more about Bonnie at: · LinkedIn: https://www.linkedin.com/in/bonnie-grotjahn-1383901b/ · Website: https://boatherapy.weebly.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

“If you cannot increase reflective power in people, you might as well not teach, because reflection is the only thing that in the long run changes anybody.” — Dorothy Heathcote Psychodrama? It wasn’t a term I was familiar with until today’s guest reached out. Especially as a convert to using drama and roleplay in sessions (having previously been someone who would have found any reason possible to leave a session if they used the dreaded ‘R’ word!) As I looked into it, I found it really interesting, especially as a lot of my work intersects with it. It’s also something on my own professional development list - wanting to refine and develop elements of what I’ve labelled as “creative facilitation techniques”, and something a lot of people I work with want to develop in too. Today’s guest is Kevin Thomas, Founder and Principal of Green River Coaching & Consulting. I really enjoyed this conversation with Kevin and I hope you do as well. We’d love to hear from you - what are your thoughts on this topic? You can connect with me, here: * You can email me at tom@tom-cleary.co.uk * Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation * LinkedIn: https://www.linkedin.com/in/tom-cleary-coaching/ * Subscribe on Apple Podcasts or Spotify And with Kevin here: * greenrivercoaching.com * pioneerpsychodrama.org * https://www.linkedin.com/in/kevinrthomas/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

What comes to mind when you think of a lawyer? What about a professional speaker? And why would an introverted lawyer want to do a TEDx Talk? I’m speaking with Scott Walker today. Scott is a legal trainer, professional speaker, lawyer and visiting lecturer. He is passionate about helping law firms understand how introversion and extroversion shape how we work, communicate, and serve clients, and why personality awareness is the key to creating a more inclusive, human-centred legal profession. In fact you can hear his focus on the human side a lot during the episode. We talk about his work, how introversion fits into the legal profession… and how does it influence working with groups? And what’s the cost to the trainer of doing that? Scott and I would love to hear from you – do any of today’s topics resonate with you? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation You can contact Scott on: · https://uk.linkedin.com/in/scottwalker1 · https://www.youtube.com/@scottwalkersolicitor · https://www.facebook.com/scottwalkersolicitor/ And watch his TEDx Talk is available on YouTube “ Why does the world need an introverted lawyer? | Scott Walker | TEDx The University of Law Moorgate” This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

How does a marketing mentor have such a strong connection to the human side of group dynamics? And does facilitating swimming lessons have anything to do with running a marketing sanctuary? I’m proven wrong about some of my assumptions about who will make a great guest for the podcast – marketing was definitely not a topic I searched for specialists in for guests! But when I saw a group that this week’s guest was facilitating, I very quickly invited her to talk about it with me, as she held the space so beautifully. Kaye King is a marketing mentor, specialising in supporting solo business owners who want to make the world a better place, and her online community can help with both their marketing, along with their sense of connection and being supported. I’d love to hear from you – do any of today’s topics resonate with you? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Kaye would love for you to get in touch to continue the conversation. Email: hello@marketingmentorkaye.com Connect on LinkedIn: www.linkedin.com/in/kaye-king-marketingmentor . Or visit her website: Website: https://www.marketingmentorkaye.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Intuition? Reading the room? Picking up on cues? What’s that ‘thing’… when you just know something is happening in the room, before you can explain it. Before anyone has said anything. Before there’s any obvious signal. Your body somehow got there first. That’s something I’ve been looking into a lot lately, and working with my clients on… with new group leaders and trainers developing their own sense of this, to helping very experienced ones use it when they are supporting their own training teams. It’s something I will be continuing to explore, so please as always do reach out if you have thoughts, experiences, questions on this that we can look at in future episodes. You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation | Connect on LinkedIn: https://www.linkedin.com/in/tom-cleary-coaching/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Here is part 2 of the conversation I had with Matthew Morris, course creator for Emotional First Aid. We carry on where the last episode left off (obviously!), with Matthew’s take on the ‘layers of humanity that exist within groups’, stories and meaning making, and how we take our own strengths for granted (I love this, I’ve used almost word for word what Matthew says in so many of my own courses, and I find it fascinating that that’s happened, two people who have never coordinated this can be using such similar phrases). And many more topics. Matthew also asks several questions of experienced trainers and facilitators - I’m collecting these to ask future guests, but please also write in and contact myself or Matthew about your own answers to his questions! We’d absolutely love to hear from you! You can connect with Matthew here: * www.emotional-firstaid.co.uk * https://www.linkedin.com/in/matthew-morris-48181b72/ And with me, here: * You can email me at tom@tom-cleary.co.uk * LinkedIn: https://www.linkedin.com/in/tom-cleary-coaching/ * Subscribe on Apple Podcasts or Spotify * Read and comment on Substack: https://substack.com/@tomclearyuk * Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

I’ve only worked with today’s guest a few times, but I had been thinking for a while that a combination of things would make a conversation with him interesting for many listeners. Partly his own experience of becoming a trainer (something that wasn’t really in his plan as a course and content writer!) and how he’s been navigating himself in that new world, and then also the course he wrote (Emotional First Aid, EFA) as there are many elements of it which I think link with multiple threads we talk about on the podcast. As I was editing, I decided to split the episode into 2 parts as it was a slightly longer one than usual, and because we were covering so many themes. As always, please do let me know if that works for you/doesn’t work for you! And any thoughts you have about the topics in this episode. You can connect with Matthew here: * www.emotional-firstaid.co.uk * https://www.linkedin.com/in/matthew-morris-48181b72/ And with me, here: * You can email me at tom@tom-cleary.co.uk * LinkedIn: https://www.linkedin.com/in/tom-cleary-coaching/ * Subscribe on Apple Podcasts or Spotify * Read and comment on Substack: https://substack.com/@tomclearyuk * Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

What skills do introverted trainers bring to the room? In this episode I’m joined by Susan Baird, Executive Career Coach, Facilitator and founder of Advantage Coaching and Training Ltd. Susan has spent 25 years working in HR across multiple sectors and countries, and brings a lot of hard-won experience to how she thinks about working with groups. We talk about why discussion and debate can do things that just ‘telling’ simply doesn’t, and how Susan reads a room and what she’s actually looking for when she does. We also get into the introvert in the room, spilled water at the worst times(!), and… monkeys on shoulders? Susan is warm, honest and very genuine, and I think a lot of people who work with groups will recognise themselves in this conversation. I’d love to hear from you. How do you create the conditions for real discussion in the groups you work with? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation You can find Susan at www.advantagecoaching.co.uk and on LinkedIn at https://www.linkedin.com/in/susan-baird-advantage-coaching/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Being human contains moments of immense joy… and moments of profound sadness and challenge. This episode sits in that second space. I’m joined by Gareth Vaughan, a counsellor, psychotherapist and clinical supervisor who I’ve known since attending some training together as learners, many, many years ago. Gareth has spent his career working alongside people navigating some of life’s biggest moments (bereavement, cancer, trauma, loss) in settings ranging from hospices to the NHS to his own private practice. We talk about what therapy skills bring to group work, the particular challenge of reading a room when you can see almost too much, and what to do when someone in a group needs more space than the session can give them. We also explore the idea that many facilitators working on heavy topics rarely have anything equivalent to clinical supervision, and why that matters. Gareth’s closing thought about going with the flow sounds simple, but there’s more to it than that, and I hope it lands the way it deserves to. As always, please keep your own wellbeing in mind. If today isn’t the right day for these topics, please skip this episode or come back another time. You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Find Gareth at www.gareth-vaughan.co.uk This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

What if joy wasn’t just a nice-to-have, but a core part of how we design and deliver learning, even on the heaviest topics? In this episode I’m joined by Becky Hawke, Senior Workplace Wellbeing Trainer at Solent Mind. Becky’s passion for bringing joy, play and creativity into training spaces is genuinely infectious, and this conversation left me smiling. We get into why joy became one of Becky’s core values, what her 7-year-old sparked in her by observing that “grownups don’t get to play”, and how play and creativity can sit comfortably alongside serious, sensitive content … when psychological safety is built in first. We also talk about why giving people an opt-out often leads to more engagement, not less, and the small ways you can invite creativity without anyone feeling put on the spot. I’d love to hear from you - how do you bring joy or play into the spaces you hold? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Find Becky and the Solent Mind Workplace Wellbeing Training team at www.solentmind.org.uk/training/ or on LinkedIn https://www.linkedin.com/in/becky-hawke-23154b244/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

We talk a lot about the challenges of working with groups. The nerves, handling potential conflicts, the things that can go wrong. But what about the benefits? Why do we do it? That’s what this episode is about. Drawing on recent experiences and some of the research out there, I explore what we actually get from working with groups. As facilitators, trainers, managers, or anyone who holds space for others. From the light bulb moments you only get in a room full of people, to the way groups learn from each other in ways no single facilitator could engineer alone. If you know me, this will be no shock to you, but those who don’t… many people get surprised that I score so highly on introversion scales, and yet I am doing one of the most ‘peopley’ jobs going. I talk a bit about why that tension is actually one of the reasons I keep doing it. And this is far from rare, I have invited several people to talk about exactly this type of unusual match up between who we are and what we do in future episodes. I hope this episode also helps anyone on a week where perhaps the benefits feel harder to find for you, which can happen to us all, and yet we don’t often voice. I’d love to hear from you - what are the benefits of working with groups for you? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Are you like most of us and money ‘stuff’ shows up somewhere in your work? Maybe worrying if you’ve overquoted for a job. Gone for a role because it paid more, but you didn’t really want it. Questioned if saying ‘no’ to some work would mean you wouldn’t get more… and then the catastrophising starts… how will I pay the bills?! So many facilitators have this, including me. When I was starting out as a freelance trainer, I was saying yes to everything and definitely undercharging. And it took my partner and my dad both giving me a kick before I even noticed (or perhaps admitted and worked on!) what I was doing. This episode is about how money thinking and anxiety shows up in our work as facilitators. And not just the business side of things… how it follows us into the room, affects how we hold space, and shapes what our clients actually experience. I should say upfront, I am absolutely NOT a business expert or a marketing guru. There are people far better placed than me for that. But I do work with facilitators on this topic in terms of the impact on their work, and it comes up more than you’d think. Money Psychology itself is also a topic I’m very passionate about, so when the worlds of facilitation and money combine, it’s geek x 100. We look at: * The scarcity spiral - how financial insecurity shapes decisions before you’ve even started facilitating * What money anxiety actually looks like in the room (spoiler: it’s not always obvious) * Money scripts - the unconscious beliefs about money we picked up in childhood that run quietly in the background * The fawn response, and why it shows up a lot in facilitators specifically * Why awareness is the starting point, not the solution How does money show up in your work? I love to hear from people who work with groups, so please feel free to share stories, ask questions, agree, disagree… You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Not everyone who ends up working with groups planned to. Many of us took quite circuitous routes! In this guest episode I’m joined by Mandy Wiltshire, Workplace Wellbeing Training Team Manager at Solent Mind, a leading independent mental health charity supporting people across Hampshire, Southampton, Portsmouth, and the Isle of Wight. Mandy is someone I’ve worked alongside for many years, and she brings real warmth and honesty to this conversation. We cover a lot of topics here, including how Mandy found her way into training without ever quite meaning to, what it’s like to manage a team while still stepping into the room yourself, and the particular challenge of delivering mental health content when the language feels routine to you but might be experienced very differently for someone in your group. We also get into online training, the honest pros and cons of it for both trainers and participants, and Mandy shares a story from a construction site that has stayed with her for years. And we end on a note that feels very fitting for this podcast, linked to… kettles?? As always, I’d love to hear from you: what helps you stay fresh with content you’ve delivered many times before? Or anything you’d like to share, agree with, disagree with… You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Find Mandy and the Solent Mind Workplace Wellbeing Training team at www.solentmind.org.uk/training/ or on LinkedIn www.linkedin.com/in/mandy-wiltshire-87889467/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Just so you know - this episode mentions suicide, bereavement and trauma, in the context of facilitating these topics with groups. If you’re in the middle of any of that personally right now, it’s worth thinking about when you listen to this one. If you’ve ever been part of (as facilitator or participant) a session on a ‘heavier’ topic… you may well have felt that ‘heaviness’ in the room. People sinking into their chairs. Less eye contact. Decreased energy, or maybe a different type of energy. When we work with topics like suicide, bereavement or trauma, there’s often this assumption that heaviness equals respect. That if we’re not treating it seriously enough, we’re somehow doing it wrong. But what if that heaviness is actually getting in the way of people engaging? This episode explores how we work with emotionally loaded topics without creating an atmosphere that shuts people down rather than opening them up. I should say - I run a lot of sessions on some of the heavier end of this stuff. Suicide, psychosis, men’s health, bereavement. So this isn’t theoretical for me. And I also know people can find it hard to reach out for help if they need it. I often give the reminder that asking for, and accepting, help is a sign of strength. So please do reach out to your local services if you need to. We look at: * Why heaviness and seriousness aren’t the same thing * What the research on trigger warnings actually tells us (it’s not what most of us assume) * How to tune into your group before, during and after heavy content * The balance between safety and over-structuring - and how one can tip into the other * What trauma-informed practice actually looks like in the room How do you find these types of sessions? I’d love to hear what works for you, or any questions you’ve got. You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

What does it really take to look after yourself when your job is to hold space for other people’s emotions? In this first guest episode, we explore this topic… and a few more. I’m joined by Ali Grady from The Thrive Team, talent acquisition and people development specialists with a genuine passion for helping people thrive in work and in life. Ali is an Mental Health First Aid (MHFA) instructor, accredited coach, qualified workplace mediator, and someone who brings real personal experience to everything she does. We explore: * How Ali “accidentally” fell into training, and why that story will feel familiar to a lot of people * The emotional labour of facilitating on sensitive topics, and what it costs if you don’t take it seriously * Knowing yourself well enough to recognise when it’s a ‘bare minimum day’, and why that self-awareness is a skill you build over time, often through getting it wrong * What the Samaritans taught Ali about decompressing after difficult conversations * Why facilitators and trainers often carry what groups give them home, and what to do about it * Building a personal wellbeing toolkit that actually works for you Ali’s honesty and openness make this a conversation I think a lot of people who work with groups will find both reassuring and genuinely useful. I’d love to hear from you — what does your own decompression toolkit look like after a heavy session? You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation Find Ali and The Thrive Team at www.thethriveteam.co.uk or on LinkedIn. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Why is tomorrow’s Spanish lesson making me reflect on my work as a facilitator? Join me as I go down what is partly a self-reflective rabbit hole… and partly an exploration of what it’s like to swap roles from facilitator to participant. We look at: * The Affective Filter - why anxiety doesn’t just make learning harder, it can block it almost entirely * Self-Determination Theory and what happens to motivation when autonomy, competence, and relatedness feel threatened the moment someone walks in * Cognitive Load Theory - and why “they weren’t paying attention” is often the wrong diagnosis * What you notice differently when you’re the participant rather than the person holding the space * Why losing your usual mode of communication is unsettling in a way that goes deeper than nerves * And what genuine empathy - not the concept, but the lived experience - might actually change about how we facilitate I love to hear from people who work with groups… When did you last genuinely find yourself on the other side of the room? And what did you notice? Please feel free to share stories, ask questions, agree, disagree… You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Do you ever finish working with a group feeling completely drained…even when it went well? Find yourself fighting through brain fog or voice issues but still needing to show up professionally? Or carry the weight of difficult sessions home with you? These are all things that people who regularly run groups have to face at some point. Whether you’re training, facilitating, managing teams, or running meetings - this work requires energy, emotional capacity, and presence. And yet many of us have never been taught how to protect our wellbeing while doing it. In this episode, I explore the practical and psychological side of staying well while working with groups. (Fair warning: I’m fighting off a cold while recording this, so I’m literally practicing what I’m talking about!) You’ll hear about: * Practical adaptations when you’re not feeling 100% * The perfectionism trap - why “consistently good” often beats “occasionally outstanding” * Recovery strategies - during breaks, after sessions, and at the end of busy weeks * Why we feel we’re not “allowed” to be off, and the invisible expectations we carry * Warning signs of burnout vs just having an off week * How our internal state shapes the room I also share stories about hiding in my car during conference lunch breaks (and discovering I wasn’t the only one), and why different people need different recovery strategies. And wellbeing in our work is a topic I’ve got some lovely guests joining soon to talk about. In whatever way you work with groups, taking care of yourself isn’t separate from doing good work. It’s what makes good work possible. Connect with me: I love to hear from people who do this work, so please feel free to share stories, ask questions, agree, disagree… You can email me at tom@tom-cleary.co.uk | Subscribe on Apple Podcasts or Spotify | Read and comment on Substack: https://substack.com/@tomclearyuk | Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Do you ever worry that AI might make your work obsolete? It’s the question that’s been discussed by several people I work with recently. Others are excited about the possibilities and embracing AI in their own work, not as a replacement, but as a powerful tool. And some tell me they’re trying to ignore the whole thing and hoping it goes away! If you train people, run workshops, or work with groups in any capacity, this question has probably crossed your mind: will AI replace the need for human facilitators? In this episode, I’m exploring some of what’s actually happening with AI in the training & facilitation world - beyond the hype and the fear. Looking at what AI is genuinely doing well, where humans still excel, and what this all means for those of us who work with groups. You’ll hear about: * What AI is actually good at (and where it falls spectacularly short) * Why “AI will never replace us” claims might be too confident - and why doom predictions probably are too * The Spanish teacher example that illustrates what AI can’t replicate * Research showing human-led training gets 42% higher engagement - and why * The “stubbornly human” capabilities that AI struggles with (using the EPOCH framework) * How to think about AI as a tool rather than a threat or replacement I share my own experience using AI in my work (both the benefits and the limitations) and explore why the trainers who bring their full humanity into the room will likely always have a place. Whether you’re excited, terrified, or rolling your eyes at yet another AI conversation, you’re not alone. Everyone’s figuring this out as we go. The bottom line? Don’t try to be perfect, just be present. The human skills are more valuable than ever. It’s a huge topic, so this is likely to be the first of several about this… so (even more than normal!) I’d love to hear from you with your own thoughts, reflections, questions and stories that could be incorporated. You can connect with me on the links below, or email me directly at tom@tom-cleary.co.uk Connect with me: Subscribe on Apple Podcasts or Spotify Read and comment on Substack: https://substack.com/@tomclearyuk Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com

Do you run team meetings? Deliver training? Navigate difficult conversations? Bring people together to think through problems or make decisions? Have you moved from 1:1 coaching or HR work into running groups? If so, you're probably already facilitating - even if you've never called yourself a facilitator, never trained as one, or don't think of yourself that way. In this episode, I explore what facilitation actually is, why I chose this word (despite struggling to say it!), and why so many people I talk to say "oh, maybe I DO do that!" when we unpack what facilitation really means. You'll hear about: - The difference between training and facilitation (and why the best practitioners often blend both) - Where facilitation shows up in everyday work - team meetings, project planning, difficult conversations, even 1:1s - The "accidental facilitator" - people who've ended up facilitating groups without formal training, often doing it brilliantly but doubting themselves - Why recognising facilitation as a craft matters for your development and wellbeing - How two very experienced training leads discovered they were doing far more facilitation than they realised I also share why "facilitation" isn't the perfect word (and I'm open to better suggestions!), how people often blend training and facilitation, and why naming what you do helps you develop it intentionally. Whether you're a manager running team meetings, an HR professional leading employee forums, a coach who's moved into group work, a trainer who facilitates discussions, or anyone who regularly brings people together - this episode is for you. Because if you're doing this work, you're already making a difference. And getting the support you need to keep developing your craft while staying well matters. Connect with me: Subscribe on Apple Podcasts or Spotify. Read and comment on Substack: https://substack.com/@tomclearyuk Find out more about Thoughtful Facilitation: https://www.tom-cleary.co.uk/thoughtful-facilitation This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tomclearyuk.substack.com