All Things Circular

In this episode of All Things Circular, hosts Victoria D'Arcy and Peter Evans welcome Denis Clifford of Virto Commerce for an insightful discussion on how digital commerce is evolving to support the circular economy. Drawing from his experience leading digital transformation at Heineken and now helping businesses modernize their B2B commerce strategies at Virto Commerce, Dennis explains why traditional eCommerce platforms are no longer enough for today's circular business models. The conversation explores how manufacturers, distributors, and technology providers are rethinking digital marketplaces to support product reuse, refurbishment, resale, and longer customer relationships. The episode examines the growing role of AI, composable commerce, digital marketplaces, and product data in enabling circular business models. Dennis shares why companies should build operating models around customer needs before investing in technology, how buyer journeys are expanding beyond the initial sale, and why manufacturers have a unique opportunity to capture more value throughout a product's lifecycle instead of leaving it to third parties. Victoria and Peter also explore the future of procurement, discussing how AI-powered buying experiences, digital product passports, carbon reporting, warranty requirements, and sustainability goals are reshaping purchasing decisions. Together, they examine how circular commerce requires businesses to think beyond selling new products and instead create seamless experiences that support multiple product lifecycles. Whether you're involved in eCommerce, digital transformation, procurement, reverse logistics, ITAD, resale, refurbishment, manufacturing, or the circular economy, this episode offers practical insights into how technology is helping businesses unlock new revenue opportunities while extending product lifecycles. Visit our website to learn more: https://allthingscircular.com Connect with Victoria D'Arcy: https://www.linkedin.com/in/victoriadarcy/ Connect with Peter Evans: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Dennis Clifford: https://www.linkedin.com/in/deniskclifford/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on: Circular Economy, Circular Commerce, B2B eCommerce, Digital Transformation, Reverse Logistics, Recommerce, Refurbishment, Procurement, AI, Digital Marketplaces, Digital Product Passports, Sustainability, Supply Chain, Customer Experience, Product Lifecycle Management, ITAD, Business Innovation, Circular Business Models, and more.

In this episode of All Things Circular, hosts Rich Bulger and Peter Evans, PhD welcome Tony Sciarrotta, Former Executive Director of the Reverse Logistics Association (RLA) and one of the pioneers of modern reverse logistics, for an insightful conversation on reducing returns, improving customer experience, and the evolution of the circular economy. Drawing on decades of experience leading returns strategy for global brands and helping shape the reverse logistics industry, Tony shares the lessons that continue to influence businesses today. Tony explains why most product returns aren't caused by defective products but by unmet customer expectations. Together, Rich, Peter, and Tony explore how improving product design, simplifying the out-of-box experience, and focusing on ease of use can dramatically reduce return rates while increasing customer satisfaction and profitability. They discuss why reducing unnecessary returns often delivers a greater impact on the bottom line than generating additional sales and why customer experience should be viewed as a strategic business priority rather than simply a support function. The conversation also examines how reverse logistics has evolved alongside the circular economy. Tony reflects on how refurbishment, recommerce, repair, and secondary markets have transformed the way businesses think about returned products, challenging long-held assumptions that returns represent waste instead of opportunity. The discussion highlights how manufacturers can recover value, extend product lifecycles, and create more sustainable business models by embracing circularity instead of disposal. Rich and Peter also explore the growing need for education, certification, and collaboration within the reverse logistics industry. Tony shares his perspective on why industry associations, professional development, and knowledge sharing are essential as organizations navigate increasingly complex returns operations, circular business models, AI, and sustainability initiatives. Together, they discuss how the next generation of leaders will help shape the future of reverse logistics and why building stronger industry communities is more important than ever. Whether you work in reverse logistics, ITAD, recommerce, retail, customer experience, sustainability, manufacturing, supply chain, or the circular economy, this episode offers valuable insights into how organizations can reduce costs, improve customer loyalty, recover more value from returned products, and build more resilient circular business models. Visit our website to learn more: https://allthingscircular.com Connect with Rich Bulger: https://www.linkedin.com/in/richbulger/ Connect with Peter Evans, PhD: https://www.linkedin.com/in/peterrevlog/ Connect with Tony Sciarrotta: https://www.linkedin.com/in/tony-sciarrotta-235570/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on: Circular Economy, Reverse Logistics, Returns Management, Customer Experience, Recommerce, Refurbishment, ITAD, Secondary Markets, Product Returns, Sustainability, Retail, Supply Chain, Asset Recovery, Business Innovation, Repair, Circular Business Models, Product Lifecycle Management, Reverse Supply Chain, and more.

In this episode of All Things Circular, host Victoria D'Arcy welcomes David Lawes, Executive Director of Interchange 360, for a fascinating discussion on one of the fastest-growing areas of the circular economy: Extended Producer Responsibility (EPR) and how it's transforming the future of petroleum packaging recycling. David explains why traditional linear models of "make, use, dispose" are no longer sustainable and how Extended Producer Responsibility shifts accountability back to producers, requiring companies to take responsibility for the packaging they introduce into the marketplace. Together, they explore how Interchange 360 is helping major petroleum companies navigate increasingly complex state regulations while building systems that keep valuable materials in circulation instead of sending them to landfill. The conversation dives into the unique challenges of recycling motor oil bottles, antifreeze containers, and other petroleum-related packaging that cannot be processed through traditional curbside recycling because of residual contaminants. David shares how innovative recycling technologies remove residual oil, recover high-density polyethylene (HDPE), and transform used containers into new packaging, creating a true closed-loop circular system. Victoria and David also discuss the growing investment opportunities surrounding recycling infrastructure, post-consumer recycled plastics, refill systems, and zero-packaging solutions. They examine why the United States has significant room for growth compared to Canada's mature collection programs, what it will take to build the necessary recycling infrastructure, and why collaboration between government, producers, recyclers, and consumers is essential for long-term success. The episode also explores common misconceptions surrounding recycling, including the myth that recycled materials simply end up in landfill. David explains how rigorous auditing, reporting, and verification requirements under Extended Producer Responsibility programs help ensure collected materials are genuinely recycled and reintroduced into the manufacturing supply chain, increasing transparency and consumer trust. Whether you're involved in sustainability, recycling, manufacturing, compliance, packaging, reverse logistics, environmental policy, or simply curious about how circular economy principles are being applied to new industries, this episode offers valuable insights into how regulation, innovation, and collaboration are reshaping the future of resource recovery. Visit our website to learn more: https://allthingscircular.com Connect with Victoria D'Arcy: https://www.linkedin.com/in/victoriadarcy/ Connect with David Lawes: https://www.linkedin.com/in/david-lawes/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on: Circular Economy, Extended Producer Responsibility (EPR), Petroleum Recycling, Packaging Recycling, Circular Business Models, Sustainability, Reverse Logistics, Resource Recovery, Recycling Innovation, Compliance, HDPE Recycling, Post-Consumer Recycled Plastics (PCR), Zero Waste, Waste Management, Environmental Policy, Producer Responsibility, Supply Chain, Business Innovation, Circularity, and more.

In this episode of All Things Circular, hosts Victoria D'Arcy, and Peter Evans welcome Ben Daniels, Head of Smart at Foxway, for an in-depth discussion on one of the most overlooked aspects of the circular economy: software licensing, IT asset refurbishment, and the future of digital product verification. The conversation explores how Foxway's Smart platform is helping lower the barriers to entry for Microsoft's Authorized Refurbisher program by simplifying software licensing, compliance, and deployment for refurbishers around the world. Ben explains how automation, cloud-based infrastructure, and streamlined workflows are making it easier for businesses of every size to participate in the circular technology ecosystem while ensuring refurbished devices meet Microsoft's licensing standards. The discussion then shifts to one of the industry's biggest challenges: extending the life of enterprise IT assets while balancing security, compliance, and business value. The group examines Windows 11 hardware requirements, the impact of Windows 10 end-of-support, enterprise refresh cycles, and the difficult decisions organizations face when determining whether to repair, upgrade, resell, or retire devices. Along the way, they explore how millions of perfectly functional laptops may still have significant value if managed through the right circular processes. Peter introduces the concept of the Circularity Delta, the difference between what organizations spend on IT assets and what they recover when those assets enter the secondary market. The discussion highlights how many enterprises are unknowingly leaving billions of dollars in unrealized value on the table by failing to maximize refurbishment, resale, and asset recovery opportunities. The panel also explores how AI, predictive analytics, and better asset management could fundamentally change enterprise refresh strategies in the years ahead. Another major focus of the episode is the future of digital trust in refurbished electronics. Ben shares Foxway's work on real-time license verification, QR-code authentication, refurbishment certificates, and how these technologies could evolve alongside Digital Product Passports to provide buyers with greater confidence, improve transparency, and raise standards across the refurbished technology industry. The conversation compares these emerging systems to vehicle history platforms like Carfax and explores what a trusted digital record could look like for electronics throughout their lifecycle. The episode concludes with another thought-provoking Myth Buster, where Ben explains why traditional data erasure may not remove every piece of personally identifiable information from a device—and why organizations need to think beyond simple factory resets to fully protect customer data during refurbishment and resale. Whether you're involved in IT asset disposition (ITAD), enterprise IT, reverse logistics, software licensing, refurbishment, circular economy strategy, or technology lifecycle management, this episode delivers valuable insights into the future of trusted, compliant, and scalable circular technology. Visit our website to learn more: https://allthingscircular.com Connect with Victoria: https://www.linkedin.com/in/victoriadarcy/ Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Ben Daniels: https://www.linkedin.com/in/ben-daniels/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on: Circular Economy, Reverse Logistics, IT Asset Disposition, ITAD, Microsoft Authorized Refurbisher, Refurbished Laptops, Windows 11, Enterprise IT, Software Licensing, Digital Product Passport, Circular Technology, Asset Recovery, Device Refurbishment, Sustainable Technology, Electronics Recycling, Compliance, AI, Enterprise Asset Management, Circular Business Models, Technology Lifecycle Management, Supply Chain, Business Innovation, Podcast, and more.

In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy are joined by Chris Pattihis, CEO of Renew Kings, for an in-depth discussion on one of the fastest-growing sectors within the circular economy: premium mobile device refurbishment. From advanced polishing and glass restoration to repair technologies and circular business models, the conversation explores how innovation is extending the life of smartphones while creating new revenue opportunities across the secondary market. Chris shares how Renew Kings has developed specialized refurbishment processes capable of transforming heavily worn C-grade devices into premium A-grade products. The discussion breaks down the differences between refurbishment, restoration, and repair while explaining why every step, from polishing frames and restoring glass to replacing components and testing devices plays a critical role in maximizing product value and extending device lifecycles. The episode also explores the science behind smartphone restoration. Chris explains the complexity of modern smartphone displays, including ceramic shields, oleophobic coatings, anti-glare layers, digitizers, OLED and LCD technology, and why restoring these devices requires specialized equipment, proprietary processes, and years of technical expertise. Rather than simply repairing broken devices, today's refurbishment industry is focused on restoring products to premium condition while preserving quality and performance. Beyond the repair bench, the conversation turns toward the future of circular technology. Rich, Victoria, and Chris discuss the growing demand for refurbished electronics, increasing investment in circular businesses, automation within refurbishment facilities, and why extending the useful life of technology is becoming an essential part of global supply chains. As businesses face rising costs, material shortages, and increasing pressure to improve sustainability, professional refurbishment is becoming both an environmental solution and a powerful business strategy. Chris also shares his perspective on scaling a circular business internationally, the importance of continuous innovation, and why high-quality refurbishment standards are helping reshape consumer confidence in pre-owned devices. The episode concludes with an All Things Circular Myth Buster segment, challenging common misconceptions about smartphone refurbishment and explaining why not all repair and restoration services deliver the same results. Whether you're involved in mobile technology, refurbishment, reverse logistics, repair services, electronics recycling, IT asset disposition (ITAD), or the circular economy, this episode provides valuable insights into the technology, engineering, and business strategies driving the future of device restoration. Visit our website to learn more: https://allthingscircular.com Connect with Rich: https://www.linkedin.com/in/richbulger/ Connect with Victoria: https://www.linkedin.com/in/victoriadarcy/ Connect with Chris Pattihis: https://www.linkedin.com/in/chris-pattihis/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on: Circular Economy, Circular Business Models, Mobile Refurbishment, Smartphone Repair, Device Restoration, Consumer Electronics, Reverse Logistics, ITAD, Lifecycle Services, Refurbishment, Sustainability, Recommerce, Electronics Recycling, Supply Chain, Asset Recovery, Product Lifecycle Management, Resource Recovery, Business Innovation, Circular Technology, Mobile Devices, Repair Industry, Green Economy, Sustainable Business, Podcast, and more.

In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy welcome Danielle Matarasso to the podcast for the first time after months of working behind the scenes helping drive the business forward. With a background spanning finance, mergers & acquisitions, SaaS leadership, and fractional CFO services, Danielle brings a fresh perspective on reverse logistics and the circular economy.The conversation begins by exploring Danielle's first impressions of reverse logistics and how her understanding evolved beyond simple product returns into a much broader ecosystem of reuse, resale, asset recovery, and circular business models. Through examples from everyday life, including used cars, children's items, donated goods, and consumer electronics, the discussion highlights how circularity already plays a significant role in our daily lives.Rich, Victoria, and Danielle examine the growing economic pressures affecting businesses today, including supply chain volatility, rising technology costs, inflation, labor market shifts, artificial intelligence, and changing consumer purchasing behavior. They discuss how these trends are making secondary markets, reuse, and circular business strategies more valuable than ever before.The episode also explores why circularity should no longer be viewed solely through the lens of sustainability. Instead, the hosts explain how organizations can use circular business models to generate new revenue streams, improve customer loyalty, increase enterprise value, and build greater resilience against future supply chain disruptions. The conversation introduces the distinction between traditional sustainability initiatives and the emerging role of Chief Circularity Officers who are directly responsible for driving commercial growth.Drawing on her mergers and acquisitions experience, Danielle shares why companies that incorporate secondary markets, reverse logistics, and circular business practices may become more attractive acquisition targets. Investors are increasingly looking for businesses that maximize the value of physical assets while creating multiple revenue opportunities from the same products over time.Whether you're involved in finance, supply chain, reverse logistics, sustainability, mergers and acquisitions, or business strategy, Episode 63 offers practical insights into why circularity is becoming one of the most important competitive advantages for modern organizations.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with Danielle: https://www.linkedin.com/in/danielle-matarasso/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Peter Evans are joined by Kitty Vang, CEO of YY Wireless, to explore one of the fastest-growing trends in recommerce: live selling. From Whatnot and TikTok Shop to the future of mobile device auctions, the conversation examines how live commerce is reshaping the way consumers buy and sell pre-owned technology. Kitty shares how YY Wireless launched its live-selling operation in February 2026 and grew to more than 27,000 followers in just a few months by focusing on consistency, customer engagement, and continuous process improvement. What began with sticky notes and manual tracking quickly evolved into a highly efficient operation powered by automation, inventory management tools, and custom integrations built specifically for high-volume mobile device sales. The discussion dives into the mechanics of live selling, including how devices are tested, cataloged, and presented to buyers in real time. Kitty explains how her team combines detailed device data, quality listings, and engaging live demonstrations to build trust and confidence in just seconds. The episode also explores how digital product information, battery health, testing data, and device condition help customers make purchasing decisions in a fast-paced auction environment. Rich and Peter examine the growing role of live commerce in the secondary mobile market, a sector worth an estimated $70 billion globally. As younger consumers increasingly embrace interactive shopping experiences, platforms like Whatnot are creating new opportunities for sellers to connect directly with buyers while building communities around trust, transparency, and value. The conversation also challenges common misconceptions about used devices and lower cosmetic grades. Kitty explains how live selling allows sellers to educate customers about functionality, value, and real-world use cases, helping move inventory that traditional marketplaces often struggle to sell. The result is faster inventory turnover, reduced operational costs, and greater access to affordable technology for consumers. The episode concludes with practical lessons for entrepreneurs interested in live commerce, including the importance of testing new ideas, embracing calculated risks, and creating systems that can scale. Kitty shares how a simple decision to start auctions at $1 transformed customer engagement and ultimately accelerated growth, providing a valuable lesson in consumer psychology and marketplace dynamics. Whether you're involved in mobile recommerce, reverse logistics, live commerce, ecommerce, refurbishment, or resale, this episode offers valuable insights into how live selling is creating new pathways for value recovery and customer engagement in the circular economy. Visit our website to learn more: https://allthingscircular.com Connect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/ Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Kitty: https://www.linkedin.com/in/kitty-vang/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on: Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy are joined by Sean Doyle of ReCirc IT to explore the growing role of circularity, asset stewardship, and secondary markets in enterprise technology.Sean shares how ReCirc IT helps organizations manage technology assets beyond traditional OEM and reseller channels, providing independent guidance on procurement, lifecycle management, sustainability, and maximizing the value of enterprise infrastructure. The conversation introduces the concept of "asset stewardship" and why organizations should think differently about technology ownership after the initial purchase.The discussion dives into some of the biggest challenges facing the IT industry today, including supply chain volatility, product scarcity, software licensing restrictions, security concerns, and the growing tension between OEM business models and circular economy principles. Sean explains how vendor policies, support programs, and lifecycle management decisions often influence whether products are reused, refurbished, or prematurely retired.Rich and Victoria also explore the economics of secondary markets, the missed opportunities many OEMs have in supporting second-life customers, and how circular business models can create value through reuse, repair, refurbishment, software services, and asset recovery. The conversation highlights why extending product life is often more impactful than recycling and why reuse should remain the priority within circular economy strategies.The episode also examines growing concerns around planned obsolescence, shortening technology lifecycles, security-driven refresh cycles, and rising software and support costs. Sean shares examples from the networking and enterprise technology sectors where organizations are being forced into expensive upgrade decisions despite having equipment that remains fully functional and fit for purpose.To close the conversation, Sean tackles a common industry myth surrounding chain of custody, security, and secondary-market technology procurement. He explains why many misconceptions persist and how mature secondary markets have developed sophisticated sourcing, quality control, and risk management processes that are often overlooked by buyers.Whether you're involved in ITAD, enterprise technology, procurement, reverse logistics, refurbishment, or circular economy strategy, this episode offers valuable insights into how organizations can unlock greater value from technology assets while building more resilient and sustainable operations.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with Sean: https://www.linkedin.com/in/seancdoyle/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, host Peter Evans moderates a live panel discussion exploring one of the fastest-growing sectors in retail: recommerce. Joined by Jacques Stambouli, Matt Leavell, and Dennis Hoang the conversation dives into the realities of building successful businesses in liquidation, resale, reverse logistics, and secondary markets. The panel explores the explosive growth of recommerce and the factors driving demand, including changing consumer behavior, rising demand for value-oriented shopping, the growth of off-price retail, and the continued expansion of resale marketplaces. The group discusses how platforms like eBay, Facebook Marketplace, Whatnot, TikTok Shop, and other emerging channels are lowering barriers to entry and creating new opportunities for entrepreneurs and established businesses alike. The discussion also takes a deep dive into sourcing strategies, relationship building, and operational excellence. The panelists share lessons learned from decades in the industry, explaining why long-term partnerships often matter more than transactions, how successful operators evaluate opportunities, and why diversification across suppliers, product categories, and sales channels is critical for long-term growth and stability. Technology and automation are another major focus of the conversation. The group examines the role of AI, software platforms, inventory management systems, listing tools, and automation in helping businesses scale while cautioning against adopting technology simply for technology’s sake. Instead, they emphasize building repeatable processes, identifying operational bottlenecks, and ensuring technology supports real business needs. The panel concludes with predictions for the future of recommerce, including the continued rise of live selling, increasing industry consolidation, growing professionalization, and the massive opportunities still available in an industry that remains underserved despite its rapid growth. Whether you're an entrepreneur, reseller, liquidator, retailer, or reverse logistics professional, this episode provides practical insights into how successful operators are navigating one of the most dynamic sectors in commerce today. If you're interested in resale, liquidation, live shopping, reverse logistics, or building a business in the secondary market, this episode is packed with actionable lessons from industry leaders who have successfully scaled in the space. Visit our website to learn more: https://allthingscircular.com Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Jacques: https://www.linkedin.com/in/jacques-stambouli-aa8198/ Connect with Matt: https://www.linkedin.com/in/matthewleavell/ Connect with Dennis: https://www.linkedin.com/in/dennis-hoang1/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on: Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Peter Evans and Victoria D'Arcy are joined by Martin Series of Foxway to explore the rapidly evolving world of IT asset disposition (ITAD), device lifecycle management, refurbishment, and circular technology services. With more than 25 years of experience in the industry, Martin shares how Foxway has built a business focused on extending the life of devices through leasing, lifecycle services, refurbishment, reuse, and global remarketing. The conversation follows the journey of an enterprise device from collection and secure logistics to data sanitization, diagnostics, grading, refurbishment, and resale across more than 50 countries. The discussion highlights the growing demand for refurbished technology and the role circular business models are playing in helping organizations reduce costs while meeting sustainability goals. Martin explains how enterprises are increasingly embracing refurbished devices, longer refresh cycles, and lifecycle management strategies that maximize asset value and reduce waste. Peter and Victoria also dive into emerging trends shaping the future of the industry, including Right to Repair legislation, certified refurbishment programs, data center asset recovery, and the growing influence of AI. From automated grading and pricing tools to operational efficiencies and marketplace innovation, AI is beginning to transform how circular businesses operate and scale. The conversation also explores Foxway's recent King's Award for Enterprise in Innovation, recognizing the company's Smart platform, which helps refurbishers manage software licensing, compliance, and operational workflows at scale. Martin shares how the platform has grown internationally and why innovation remains critical to accelerating circular adoption across the technology sector. The episode closes with a discussion about one of the industry's biggest opportunities: the billions of unused devices sitting in homes and offices around the world. As organizations search for ways to recover value, improve sustainability, and secure critical materials, Martin explains why reuse, refurbishment, and circularity will continue to play an increasingly important role in the future of technology. Whether you're involved in ITAD, refurbishment, reverse logistics, circular commerce, enterprise IT, or sustainability, this episode provides practical insights into how technology assets can create value long after their first use. Visit our website to learn more: https://allthingscircular.com Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/ Connect with Martin: https://www.linkedin.com/in/mseries/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on: Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts and welcome back returning guest for a wide-ranging discussion on the rapid evolution of circularity, reverse logistics, ITAD, and the growing importance of critical material recovery in global supply chains.Since first appearing on Episode 4, David has expanded Circular Connect from a simple newsletter into a growing global directory and networking platform focused on connecting businesses across the circular economy landscape. The conversation explores how fragmented and difficult the industry still is to navigate, why visibility and collaboration matter, and how Circular Connect is helping organizations discover new partners, services, and opportunities within the reverse supply chain ecosystem.The group also examines the growing professionalization of the reverse logistics and ITAD industries, including the shift away from purely transactional models toward integrated service offerings that include asset tracking, traceability, reporting, and strategic partnerships. As more OEMs, retailers, and enterprise organizations begin embracing circularity as both a customer retention and revenue generation tool, the discussion highlights how circular business models are becoming increasingly tied to broader commercial strategy.A major focus throughout the episode is the growing global urgency around critical minerals, supply chain resilience, and urban mining. From copper shortages and rare earth elements to data center decommissioning and battery material recovery, the conversation unpacks how geopolitical instability, AI infrastructure growth, and resource scarcity are pushing circular supply chains into the center of economic and national security conversations.The episode also explores the launch of new reverse logistics and ITAD associations, the importance of collaboration and standards across the industry, and why better data collection and shared visibility are essential for scaling circularity globally. The group discusses increasing M&A activity, private equity investment, and the accelerating demand for IT asset disposition and lifecycle management services as circularity continues evolving from a sustainability initiative into a major commercial growth driver.Whether you work in reverse logistics, ITAD, circular commerce, supply chain strategy, or sustainability, this episode offers a practical look at where the industry is heading next—and why circularity is rapidly becoming one of the most strategically important forces shaping the future economy.Visit our website to learn more:https://allthingscircular.comConnect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with David: https://www.linkedin.com/in/dwatsonrl/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Peter Evans are joined by returning guest Deborah Dull for a deep discussion on the future of reverse logistics, circular supply chains, remanufacturing, and the growing need to professionalize the after-sales economy.The conversation explores the major shifts happening across the reverse logistics industry following the transition from the Reverse Logistics Association to new industry initiatives like the Global Reverse Logistics Alliance (GRLA). The group examines why reverse logistics has historically lacked formal education, standards, and industry-wide professional development despite supporting hundreds of thousands of workers globally.Deborah shares her perspective on why circularity should not be viewed solely as a sustainability initiative, but as a critical operational and risk mitigation strategy tied directly to material scarcity, supply chain resilience, and long-term economic stability. The discussion also dives into remanufacturing, material harvesting, repair ecosystems, circular finance, and the growing importance of building localized and more resilient supply chains.Rich and Peter unpack the massive opportunity emerging within secondary markets, reverse logistics platforms, and circular business models, highlighting how industries are beginning to recognize the economic value hidden inside returned, surplus, and used products. The episode also explores why education, data collection, industry collaboration, and shared standards are essential for scaling the next generation of circular commerce.From reverse logistics associations and trade policy to AI infrastructure, material shortages, and “Remade in America” supply chains, this episode offers a practical and thought-provoking look at where the circular economy is heading next, and why reverse logistics is becoming one of the most strategically important functions in global business.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Deborah: https://www.linkedin.com/in/deborahdull/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Peter Evans sit down with Chase Binnie, CEO of RetailWire, for a deep dive into the rapidly evolving retail landscape and the growing intersection of AI, reverse logistics, resale, and circular commerce.The conversation explores how shopping behavior has fundamentally changed over the last five years, accelerating the shift toward omnichannel retail, unified commerce, and platform-driven checkout experiences. From TikTok Shop and Instagram commerce to AI-powered shopping assistants and marketplace ecosystems, retailers are racing to understand how to keep customers engaged across an increasingly fragmented digital environment.A major theme throughout the episode is the importance of clean product data and the growing push toward traceability. Chase shares insights from NRF around RFID adoption, AI-enabled commerce systems, and emerging frameworks like digital product passports, which are quickly becoming central to how brands track products across their lifecycle. The discussion also examines how European regulations around sustainability, resale, and Extended Producer Responsibility (EPR) are influencing global retail strategy.Rich and Peter also unpack the explosive growth of the secondary market and why brands are beginning to think differently about ownership, returns, and resale. From Patagonia integrating resale directly into their primary ecommerce experience to luxury brands embedding NFC chips for authentication and instant resale, the conversation highlights how circularity is moving from niche concept to mainstream retail strategy.The episode also dives into changing consumer behavior across generations, including the rise of live shopping platforms like Whatnot and the growing preference among Gen Z shoppers for interactive, entertainment-driven commerce experiences. As resale, liquidation, and social commerce continue to converge, the group explores what these shifts mean for retailers, brands, and operators trying to adapt to the next generation of buying behavior.Whether you’re in retail, ecommerce, reverse logistics, or the circular economy, this episode offers a practical look at where commerce is heading, why returns and resale are becoming core business functions, and how data, AI, and ecosystem thinking are reshaping the future of retail.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Chase: https://www.linkedin.com/in/chasebinnie/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Victoria D’Arcy sit down with Antonio Colicchio, known as “The Returns Guy” to break down one of the most misunderstood and underutilized areas in retail: returns.Drawing from decades of experience across major global brands like Abercrombie & Fitch, Victoria’s Secret, and DSW, Antonio shares how returns are not just a reverse logistics function but a critical feedback loop that impacts product, customer experience, and operations.The conversation challenges common assumptions around returns, including the belief that customers are the primary cause. Instead, Antonio outlines how most returns are driven by factors within a retailer’s control, from product quality and sizing to digital experience and how items are represented online.A key theme of the episode is rethinking returns as a strategic function rather than a cost center. Antonio introduces his framework of reduce, profit, and delight, emphasizing that winning retailers will focus on reducing unnecessary returns, maximizing value from the ones they receive, and delivering seamless customer experiences.The episode also dives into the complexities of returns fraud and abuse, separating myth from reality. While many believe fraud makes up a large portion of returns, Antonio explains why the true number is significantly lower, and why mislabeling behaviors like “bracketing” can lead to flawed strategies.Looking ahead, the discussion explores the future of returns, including the shift toward personalized return policies and the growing role of data and AI in understanding customer behavior, reducing return rates, and improving overall performance.Whether you’re a retailer, brand, or operator in the circular economy, this episode offers a practical and strategic look at how returns can move from a cost burden to a competitive advantage.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with Antonio: https://www.linkedin.com/in/antonio-colicchio-9469661/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, host Rich Bulger sits down with Bob Lafon, founder of Mobile Disrupt, to explore the evolution of the secondary mobile device market and the growing importance of circularity in the mobility ecosystem.With more than 40 years of experience in the wireless industry, Bob shares his journey from corporate leadership roles to entrepreneurship, driven by a relentless focus on problem-solving and a willingness to take risks. His path ultimately led to the creation of Mobile Disrupt, a conference built to serve a part of the industry that was often overlooked and undervalued.The conversation dives into the early days of Mobile Disrupt and the gap Bob recognized in the market. While attending industry events, he noticed that companies operating in the secondary mobile space resale, refurbishment, and reuse were often marginalized, despite playing a critical role in both environmental sustainability and economic value creation. This realization sparked the idea for a conference designed to bring visibility, respect, and opportunity to the entire ecosystem.Rich and Bob also explore the rapid growth of the used mobile device market, expected to reach significant scale in the coming years, and the operational challenges that come with it. From inconsistent grading standards to global fragmentation across regions, the industry is still working toward greater alignment and efficiency. The discussion highlights how emerging technologies like AI, robotics, and automation are beginning to solve these challenges by driving consistency and improving outcomes across the supply chain.A key theme throughout the episode is differentiation. Bob emphasizes the importance of building a unique value proposition in a crowded and competitive market, warning against common pitfalls like competing solely on price or making unprovable claims around service quality. Instead, success comes from identifying real problems, solving them effectively, and continuously evolving to stay relevant.The episode also offers practical advice for those entering the industry or attending trade shows for the first time. From planning meetings in advance to focusing on meaningful conversations rather than transactional interactions, Rich and Bob share strategies for maximizing value and building lasting relationships in a fast-moving space.Whether you’re new to the circular economy or deeply embedded in reverse logistics and resale, this episode provides valuable insight into how the mobility market is evolving, why the secondary supply chain matters, and what it takes to succeed in an increasingly competitive global landscape.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Bob: https://www.linkedin.com/in/bob-lafon/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, host Rich Bulger sits down with Jordan Sielaff, CEO of Gierd, to explore how multi-platform ecommerce, marketplaces, and data-driven strategies are reshaping the future of retail, resale, and the circular economy.As more brands and retailers launch their own marketplaces, the traditional lines between direct-to-consumer, wholesale, and third-party platforms are beginning to blur. From companies like Walmart, Target, and Best Buy expanding their marketplace strategies to brands seeking more control over customer experience, pricing, and fulfillment, the conversation highlights a major shift in how products are bought and sold.Rich and Jordan break down the key differences between branded marketplaces and third-party platforms like Amazon and eBay, and why more companies are investing in owning their customer relationships. By reducing layers in the sales process, brands gain more control, faster feedback loops, and the ability to adapt quickly to changing demand, but they also take on added complexity in operations, customer service, and logistics.A central theme of the episode is the challenge of managing multi-channel commerce at scale. With different pricing structures, fee models, customer expectations, and levels of fraud across platforms, brands must rely on real-time data, automation, and dynamic pricing strategies to remain competitive and profitable. Jordan introduces the concept of “complete commerce,” a unified approach that connects pricing, supply and demand, customer experience, fraud management, and financial performance into a single decision-making framework.The conversation also explores how marketplaces are evolving beyond simple sales channels into powerful data engines that help brands better understand customer behavior, optimize inventory, and forecast future demand. In a world where pricing, demand, and competition are constantly shifting, companies that can react quickly and intelligently are the ones that win.Rich and Jordan also challenge a common misconception around the “gray market,” reframing it not as a risk, but as an opportunity. Rather than viewing secondary markets as separate or undesirable, the discussion highlights how they can serve as a testing ground for demand, pricing strategies, and new customer segments, ultimately becoming a fully integrated part of a brand’s overall commerce strategy.Whether you’re a brand, retailer, or operator navigating resale and reverse logistics, this episode offers a practical look at how marketplaces, data, and technology are converging to create a more connected and dynamic commerce ecosystem and why the future of selling is no longer linear, but fully circular.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Jordan: https://www.linkedin.com/in/jordansielaff/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, host Peter Evans sits down with Dennis and Davis, co-founders of Patturn, to explore how technology is transforming one of the most complex challenges in retail: fashion returns. Patturn has built a recommerce operating system designed specifically for apparel, footwear, and accessories, helping brands and retailers process, grade, and resell returned inventory at scale. From receiving and inspection to pricing and multi-channel resale, their platform tackles the full lifecycle of returned fashion products, turning what is often seen as a loss into a recoverable revenue stream. The conversation dives into the reality of modern e-commerce returns, where most items come back in near-new condition due to sizing issues or customer preference rather than damage. Instead of sending these products to liquidation or landfill, Patturn focuses on maximizing value through recommerce, leveraging marketplaces like eBay, Poshmark, and Depop to move inventory quickly and efficiently. A key theme of the episode is the complexity of what the team calls “single-SKU logistics.” Unlike traditional retail, where products are sold in bulk quantities, returned fashion items are often one-of-one unique in size, condition, and style. Patturn’s system is built to handle this level of granularity, effectively serializing inventory and distributing it across multiple marketplaces in real time to maximize sell-through and pricing. The episode also explores how AI is beginning to reshape recommerce, from automated pricing and listing optimization to the future potential of AI-driven shopping agents that could source secondhand products on behalf of consumers. As resale continues to grow, the ability to intelligently match supply with demand across fragmented marketplaces is becoming a critical advantage. Dennis and Davis also pull back the curtain on a common misconception in the industry: that buying return pallets is an easy path to profit. In reality, extracting value from returned goods requires infrastructure, technology, and expertise, something most first-time buyers quickly discover the hard way. Whether you’re a retailer looking to improve return recovery, a reseller navigating secondary markets, or simply interested in the future of fashion recommerce, this episode offers a practical look at how technology, marketplaces, and operations are converging to unlock value after first use. Visit our website to learn more:https://allthingscircular.com Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/ Connect with Dennis: https://www.linkedin.com/in/dennis-hoang1/ Connect with Davis: https://www.linkedin.com/in/davis-hoang-mba-079a8932/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, host Rich Bulger sits down with Matt Leavell, CEO of BuyLow Warehouse and founder of WHSL Market, to unpack the realities of the liquidation industry and why relationships, speed, and adaptability define success in the secondary supply chain. Matt shares his journey from entrepreneurship across multiple industries into liquidation, where he quickly learned that unlike traditional business models, this space is constantly shifting. Contracts change, supply disappears, pricing fluctuates, and the strategies that work today may not work tomorrow. Instead of relying on rigid systems, success in liquidation often comes down to recognizing opportunity in real time and executing quickly while maintaining trust and integrity. The conversation dives into the fundamentals of liquidation and why it plays such a critical role in the circular economy. From returns and overstock to undeliverable inventory and shelf pulls, Matt breaks down how products enter the secondary market and why retailers and brands rely on partners to extract value from inventory they can no longer sell through traditional channels. A key theme throughout the episode is the lack of formal education in reverse logistics and liquidation. Most operators in the space are self-taught problem solvers, learning through experience, relationships, and hard-earned lessons. This gap in education is one of the driving forces behind WHSL Market, a conference designed to bring together small to mid-sized liquidators for networking, learning, and real-world insight that can’t be found in textbooks. Matt also shares the vision behind WHSL Market, including its focus on integrity, transparency, and connection. From the implementation of a morals and ethics pledge to curated education and high-value networking opportunities, the event is built to help operators grow their businesses while building trust in an industry that has historically struggled with inconsistency. The episode also tackles a common misconception in the industry: that brokers don’t add value. Matt explains the difference between transactional “couch brokers” and professional brokers who create real value by building relationships, reducing risk, and helping buyers navigate an unpredictable marketplace. Whether you’re new to liquidation or deep in the secondary market, this episode offers a practical look at how products move after first use, why relationships matter more than ever, and how operators can position themselves to win in an industry defined by constant change. If you’re planning to attend WHSL Market, don’t miss the All Things Circular Masterclass, a hands-on session designed to help you better understand reverse logistics, the secondary supply chain, and how to unlock more value from returned and excess inventory. Register for the masterclass here: https://whslmarket2026.eventify.io/t2/tickets/A58A85 Visit our website to learn more:https://allthingscircular.com Connect with Rich: https://www.linkedin.com/in/rich-bulger/ Connect with Matt: https://www.linkedin.com/in/matthewleavell/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this milestone 50th episode of All Things Circular, host Rich Bulger sits down in Chicago with longtime friend, mentor, and industry leader Biju Nair, EVP & President of Global Connected Devices and International at Assurant. Together, they reflect on more than 15 years of collaboration and explore how circular sales, data, and reverse logistics reshaped the global device ecosystem. Rich and Biju trace the early evolution of device trade-in programs, unpacking how incentivized returns transformed what was once considered waste into a powerful driver of customer retention, revenue growth, and global connectivity. They discuss how smartphones have quietly become one of the world’s largest circular economies, rivaling housing and the automotive sector, by harnessing residual value and extending devices into second, third, and fourth lives. The conversation dives deep into the role of data in circular systems, from early pricing catalogs to predictive analytics platforms like Device IQ. Biju explains why collecting data at every step of the device lifecycle is essential, not just for valuation, but also for informed decision-making regarding upgrade cycles, customer affordability, repairability, and long-term asset resilience. Rich and Biju also explore how automation, robotics, machine vision, and AI are transforming device care centers, improving speed, consistency, and value recovery at scale. They examine shifting consumer behavior, particularly among Gen Z and Millennials, who increasingly view devices as assets rather than disposable purchases, and how this mindset is accelerating adoption of certified pre-owned devices across global markets. In one of the episode’s most important moments, Biju challenges the persistent myth that circularity cannibalizes new device sales, explaining why strong secondary markets actually fuel ecosystem growth, customer loyalty, and faster adoption of next-generation technology. By the end of this conversation, listeners gain a clear understanding of how circular sales models, data-driven insights, and connected living strategies are shaping the future of mobility, sustainability, and global technology and why circularity is no longer optional, but foundational to modern business. Visit our website to learn more: allthingscircular.com Connect with Rich: linkedin.com/in/rich-bulger-43b02112 Connect with Biju: linkedin.com/in/bijunair2000 SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on: Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

In this episode of All Things Circular, hosts Rich Bulger and Victoria D’Arcy sit down with James Lancaster, CEO and founder of Renew IT, to explore one of the most overlooked challenges in the circular economy: what happens to the plastics inside our electronic waste. James shares the story behind Renew IT, an Australia-based company that began processing returned IT equipment, laptops, servers, hard drives, and networking gear and has since evolved into a circular innovation platform focused on extracting new value from e-waste materials. At the center of the conversation is Renew IT’s groundbreaking microfactory model, developed in partnership with the University of New South Wales. These microfactories convert waste ABS plastics from electronics into high-quality 3D printing filament, transforming discarded materials from printers, monitors, and servers into usable manufacturing inputs. Instead of creating more virgin plastic, the technology focuses on repurposing the valuable materials that already exist in the global waste stream. The episode dives into the scale of the plastic problem and the opportunity that comes with solving it. With massive volumes of e-waste plastics currently ending up in landfills and oceans, Renew IT’s approach demonstrates how localized circular manufacturing can create new products, new revenue streams, and new jobs while keeping valuable materials in circulation. Rich, Vic, and James also explore the role universities and research institutions can play in advancing the circular economy. Through hands-on collaboration with students, research labs, and STEM education programs, Renew IT is helping bridge the gap between academic research and real-world commercialization, turning sustainability ideas into scalable industry solutions. The conversation also tackles a persistent myth around sustainability and innovation: that research and development is simply a cost center. James argues that when done correctly, R&D is one of the most powerful investments companies can make, unlocking entirely new markets and business models in the circular economy. Whether you're working in reverse logistics, sustainability, manufacturing, or resale, this episode offers a fascinating look at how waste materials can become the feedstock for the next generation of circular products and why the future of manufacturing may be smaller, smarter, and far more circular. Visit our website to learn more:https://allthingscircular.com Connect with Rich: https://www.linkedin.com/in/rich-bulger/ Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/ Connect with James: https://www.linkedin.com/in/prof-james-lancaster-6924156/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!