Glazed Over

Nell Wertz, owner of All Fired Up in Akron, Ohio, joins us to talk about CreativeQ, the studio management software she created to streamline customer orders, kiln operations, and pickup notifications. Nell shares how moving from paper-based systems to digital workflows has improved staff efficiency, organization, and the customer experience. We also explore KilnCare, CreativeQ’s digital kiln management system for tracking firings, maintenance, issues, and parts. Whether you’re looking to modernize your studio or simply spend less time tracking pieces and more time serving customers, this episode offers practical ideas for going digital.

Melissa Shook, owner of Fire It Ceramics in Port Aransas, Texas, joins us to share how she built a thriving vacation-focused pottery studio over the past 19 years. She walks us through the systems behind her signature next-day pickup service, efficient kiln operations, and all-inclusive pricing model that keeps tourists coming back year after year. We also discuss creating memorable guest experiences, serving both locals and visitors, and the operational strategies that allow her team to handle high-volume business with confidence. If you're looking to improve efficiency or attract more destination customers, this episode is full of practical inspiration.

Every studio owner has moments they wish they could do over—but those experiences often become the lessons that shape a stronger business. In this episode of Glazed Over, Vanessa Steele sits down with Katie Yallaly of Doing Dishes in Florida and Chelsea Sushchena of Clay Canvas in Reno, for a candid conversation about the decisions, mistakes, and unexpected challenges they encountered while running their studios. Together, they share what those experiences taught them, what they would handle differently today, and the advice they hope will help other studio owners avoid learning every lesson the hard way. It’s an honest, relatable conversation filled with real-life insight from people who understand both the joys and realities of studio ownership.

This week on Glazed Over, we're joined by Casey Melidoni and Brandon Berkley from ADP to tackle one of the most confusing topics for studio owners: when someone should be a 1099 contractor, a vendor, or a W-2 employee. We break down real studio scenarios — from guest instructors and kiln technicians to seasonal staff — and discuss the legal, financial, and operational implications of each classification. We also cover the ABC test, contracts, insurance requirements, and why government agencies are paying closer attention to worker misclassification than ever before. 🎧 Listen now wherever you get your podcasts.

In this episode of Glazed Over, Vanessa Steele sits down with Nathan and Manuel from Rohde Kilns to discuss what sets Rohde apart in the kiln industry and why more studio owners are considering their kilns for both new and expanding ceramics programs.From thoughtful German engineering and energy efficiency to innovative features designed with ceramic artists in mind, Nathan and Manuel share how Rohde kilns are built to deliver consistent results while making studio operations easier. Whether you're purchasing your very first kiln or looking to upgrade your current firing setup, this conversation offers valuable insight into what studio owners should consider before making their next investment.Tune in to learn why Rohde Kilns has earned a reputation for quality, reliability, and craftsmanship—and how the right kiln can help support the growth of your studio for years to come.

Get ready for the 2026 CCSA Convention with a special Convention Preview episode of Glazed Over ! In this episode, our hosts sit down with three Convention instructors for exclusive behind-the-scenes conversations about their upcoming classes. Each segment offers a sneak peek into what attendees can expect, including key takeaways, practical tips, and the inspiration behind the class. From business strategies and marketing ideas to creative techniques and studio growth, you'll hear directly from the experts leading the sessions. Whether you're already registered or still deciding which classes to take, this episode will help you discover new learning opportunities and get excited about the education waiting for you in Tampa.

In this episode of Glazed Over, Vanessa sits down with Stefan and Daisy, co-owners of Small Ceramics, to talk all things mini pottery wheels and the growing popularity of wheel throwing in today’s fired arts industry.They share the story behind how Small Ceramics began, what inspired them to manufacture small pottery wheels, and how studios across the country are successfully using them for beginner-friendly classes, team building events, kids programming, and even walk-in wheel throwing experiences.The conversation dives into the business side of wheel throwing, including how studios can create profitable wheel programs without needing a massive clay space or expensive equipment setup. Stefan and Daisy also discuss teaching tips for first-time throwers, common mistakes beginners make, social media’s influence on the pottery boom, and where they see the future of ceramics education heading.Whether you’re a seasoned clay studio owner or a PYOP studio curious about adding wheel throwing for the very first time, this episode is packed with practical ideas, inspiration, and real-world advice for bringing more hands-on clay experiences into your studio.

On this week’s episode of the Glazed Over Podcast, Vanessa sits down with Crista Toler from Mayco Colors to talk all things paint bar! From setting up an inviting, easy-to-use glaze area to choosing the right products for your customers, this episode is packed with practical tips for pottery and PYOP studio owners. Crista shares insights from her own studio experience, discusses the importance of keeping your paint bar fresh, organized, and stocked with trending products, and breaks down the different types of glazes every studio should understand. Whether you’re building your first paint bar or refreshing an existing one, this conversation is full of ideas to help make your studio more creative, customer-friendly, and profitable.

This podcast interview focused on Ben Clark from Queen City Clay discussing the integration of Paint Your Own Pottery (PYOP) into their 50,000 square foot clay studio. Ben explained how PYOP has been operating for about 9 years and serves as both a gateway for new customers to experience clay and a profitable business component. The studio uses three dedicated kilns for low-fire pottery painting, operates in a 1,000 square foot space with seating for 30 people, and offers seasonal items like Christmas trees and Easter pieces. Ben discussed staffing arrangements, glaze options, and the educational approach to pottery painting, noting that proper sampling and instructional materials were key lessons learned early on. The PYOP area creates a different energy than the main clay studio, more like a social environment where people meet and share experiences, while also helping with diversity in the studio and serving accessibility needs for those with sensory issues or who cannot work with wet clay.

Hillary Moullilet of The Creative Retailer joins us to talk about the power of branding in paint-your-own pottery studios and how it shapes the customer experience. Drawing from her journey as a multi-studio owner, Hillary shares how consistent branding goes far beyond logos — it lives in your space, your systems, and your staff. We discuss creating welcoming first impressions, involving your team in delivering your brand, and simple strategies like mystery shopping and brand checklists to stay aligned. This episode is a must-listen for studio owners ready to build a more intentional, cohesive, and memorable business.

This week on Glazed Over, we sit down with Donna Bordeaux of PYOP Accounting, who has spent more than a decade helping studio owners understand the numbers behind their businesses. Donna explains why every studio owner should think about an exit plan from day one, even if selling feels far away. We talk about what actually creates studio value — from strong bookkeeping and documented processes to reviews, social media presence, and a transferable brand. Plus, Donna shares practical advice on leases, business valuation, and the systems that make your studio easier to grow and eventually sell.

This week on Glazed Over, we’re joined by Louise Blazucki of Kiln Creations, who shares how she doubled revenue and grew her team after buying the studio on a two-week decision. We talk about defining your studio’s “why,” building a community-driven team, setting sales goals, and creating operating systems that keep a creative business running smoothly. If you love the nuts and bolts of studio ownership, this episode is full of practical insights you can use right away.

In this episode, Ammie Williams helps us break down design trends spotted at the Atlanta Market gift show and what they actually mean for pottery studios. From cherries, mushrooms, and nautical themes to oversized hand-built pieces, textures, and earthy tones, we talk through what’s here to stay, what’s evolving, and how to translate trend forecasting into real clay projects. We also dive into stoneware, cone 6 glazes, mixed media techniques, and why experimentation, not perfection, is what keeps your studio creatively relevant.

In this episode, we talk with Ailene, founder of a four-location paint-your-own pottery studio in Israel (and one in California!), about how social media has shaped her studio’s growth. We discuss Instagram, viral moments, TikTok trends, and why she chose to delegate social media so she could focus on operations. Ailene shares how authenticity, imperfect pottery, and emotional experience—not follower count—are what truly build connection and drive customers through the door.

On this episode of Glazed Over, Vanessa sits down with Stephanie McGinnis from Ceramics in the City in Denver to dive deep into one of the most impactful revenue opportunities for PYOP studios. They talk through everything you really need to know to make memberships successful - from marketing and pricing, to managing members, creating a dedicated studio space, and setting clear expectations that keep both staff and members happy. This episode is packed with practical, real-world insight for studio owners who will want to add consistent income while building a stronger clay community. If you’ve been curious about memberships but unsure where to start (or how to avoid pitfalls), this episode is for you!

Kathy Cano-Murillo — the brilliant mind behind Crafty Chica — joins us to share her creative journey from a 1996 passion project to a nationally recognized brand. She breaks down how one beloved ceramic platter sparked her career and why targeting multiple communities is the key to long-term growth. We dive into her strategies for branding, newsletters, trend-spotting, and protecting your creative work through trademarks. This episode is packed with heart, humor, and practical advice for any studio owner or creative entrepreneur looking to expand their impact.

In this bonus episode of Glazed Over, we’re excited to officially introduce Vanessa Steele as a new moderator of the show. Vanessa shares her journey from restaurant management in Arizona to opening an art buffet in Pennsylvania, then growing into a pottery-focused business, and eventually settling in South Carolina. We talk about transitioning into a PYOP studio, teaching clay classes, and how education and community shape everything she does.She also shares what’s next, including upcoming clay events and her Teaching Clay subscription. This episode is a chance to get to know Vanessa and what she brings to the future of Glazed Over.

This week, we’re talking with Jenn Meyer from Walls of Clay about how ChatGPT went from a curiosity to one of her most-used business tools. We dig into what ChatGPT really is, when it’s worth upgrading to the paid version, and how she uses it every day in her studio and personal life. Jenn also shares how she taught ChatGPT to sound like her brand, what makes AI content feel “off,” and why it clicks for some people but not others. Plus, her “relationship phases” analogy for ChatGPT just might be the most relatable thing you hear all week.

We’re keeping our “Meet the Suppliers” series going with a lively chat with DJ Toal of Bisque Imports. From a barn-based start to multiple warehouses and international growth, DJ shares how he built a thriving family business in a collaborative industry. We cover sourcing products worldwide, working with family, favorite bisque pieces, the magic of studio relationships, and more!

In this episode of Glazed Over , we sit down with Colleen Carey Brennan, CEO of Mayco, for a candid conversation about her journey in the ceramics world. She shares how Mayco has grown and adapted through the years—from expanding their product lines to navigating industry changes with heart and hustle. We also chat about company culture, continuous learning, and what it takes to stay inspired in a hands-on industry. Whether you're a studio owner, artist, or PYOP enthusiast, you'll love this peek behind the curtain at one of ceramics’ biggest players.