The Indian #AvGeek

<p>Every time you book a flight, check in online, or reserve an in-flight sleeping pod, there is a high-tech engine working silently behind the curtain. In Episode 78 of <b>The Indian AvGeek</b>, host Vishal Mehra sits down with <b>Somit Goyal</b>, CEO of IBS Software.</p> <p>Bringing an enterprise tech background from Microsoft, SAP, and Oracle, Somit shares a frank assessment of aviation's legacy technology debt, why NDC is merely an infrastructure "plumbing fix," and how cloud-native, AI-first architectures are transforming commercial and flight operations globally.</p> <p><b>In this episode, they dive into real-world case studies:</b></p> <ul> <li><b>Korean Air:</b> Migrating live flight operations ("open-heart surgery while running a marathon").</li> <li><b>Air New Zealand:</b> Powering ground-breaking Skynest sleep pods using iRetail.</li> <li><b>Indian Carriers:</b> Shifting from treating IT as a cost center to leveraging software as a strategic differentiator.</li> </ul> <p><b>Connect &amp; Follow:</b><br /> Follow <a href="https://x.com/vishal1mehra">Vishal Mehra on X</a><br /> <i>The Indian AvGeek streams on all major podcast apps and platforms.</i></p> <p>#IndianAviation #AviationNews #AviationTech #aviation #Airlines #AirlinesTech #EnterpriseTech #EnterpriseSAAS</p>

On many flights you have taken - the booking, the check-in, the cargo hold below your feet, the crew rescheduling when things go wrong, is running on software you've never heard of. That software is IBS.In Episode 78 of The Indian AvGeek, host Vishal Mehra sits down with Somit Goyal, CEO of IBS Software, for one of the most technically rich conversations on this channel. Somit comes to aviation from Microsoft, SAP and Oracle, he's spent two years dismantling the assumption that aviation is "too complex" for modern enterprise software thinking.Episode Timestamps 00:04 – Welcome to Episode 78 00:57 – Debunking the "Aviation is Uniquely Complex" Myth 03:11 – Why Aviation Lags Other Industries in Tech Adoption 04:28 – Core KPIs: Time-to-Value, NPS, and AI Metrics 06:17 – How Airline Boardrooms view AI 07:53 – Customer Success in High-Stakes Aviation ($CS = CX + CO$) 11:05 – iRetail Architecture vs. Legacy PSS Systems 13:22 – Why NDC is a Plumbing Fix, Not Modern Retailing 15:24 – Deploying Agentic AI in Crew & Cargo Operations 18:55 – The Korean Air Migration: "Open Heart Surgery While Running a Marathon" 23:16 – Scale in Indian Aviation: Shifting IT from Cost Item to Strategic Pillar 26:13 – Unlocking Next-Gen Loyalty Ecosystems in India 29:50 – Delivering SaaS Value to LCCs and Regional Airlines 32:56 – $2B Integration: Merging Alaska & Hawaiian Airlines Cargo Operations 35:37 – Mitigating the $60 Billion Disruption (IROP) Problem 40:46 – Powering Air New Zealand's Skynest In-Flight Sleep Pods 44:12 – Episode Wrap-Up & Upcoming Teaser Vishal Mehra on X The Indian AvGeek streams on all apps and platforms.

If you've ever walked through an airport terminal and wondered who keeps it all running, this episode is for you. In Episode 77 of The Indian AvGeek , Vishal Mehra interviews Sunil Ankalgi , Business Head at WAISL Limited (Ex-Amadeus, Ex-SITA), to discuss the complex digital infra powering modern airports. From why legacy global platforms struggle to keep pace with Indian growth to what an actual Digital Twin does versus a glorified analytics dashboard, this episode strips away the hype around airport tech. Key Highlights: Who is the Real Customer? Balancing airlines, airport operators, governments, and passengers. The Global vs. Local Playbook: Why India’s origin-destination growth breaks traditional global IT models. Airside Goldmine: Why saving 10 minutes on a turnaround unlocks 4 additional flights a day. The Biometric Friction: Why DigiYatra identity resets across check-in, security, and border control. AI Reality Check: Computer vision in production vs. the myth of automated gate assignments. The CEO Metric: Why airport leadership should track Asset Idle Time per Passenger Minute . The Indian AvGeek streams on all podcast apps. Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ #IndianAviation #AviationNews #IndianAirports #aviation #Airports #AirportStrategy

<p>If you've ever walked through an airport terminal and wondered who keeps it all running, this episode is for you.</p> <p>In <strong>Episode 77 of The Indian AvGeek</strong>, Vishal Mehra interviews <strong>Sunil Ankalgi</strong>, Business Head at <strong>WAISL Limited</strong> (Ex-Amadeus, Ex-SITA), to discuss the complex digital infra powering modern airports. From why legacy global platforms struggle to keep pace with Indian growth to what an actual Digital Twin does versus a glorified analytics dashboard, this episode strips away the hype around airport tech.</p> <p><strong>Key Highlights:</strong></p> <ul> <li><strong>Who is the Real Customer?</strong> Balancing airlines, airport operators, governments, and passengers.</li> <li><strong>The Global vs. Local Playbook:</strong> Why India’s origin-destination growth breaks traditional global IT models.</li> <li><strong>Airside Goldmine:</strong> Why saving 10 minutes on a turnaround unlocks 4 additional flights a day.</li> <li><strong>The Biometric Friction:</strong> Why DigiYatra identity resets across check-in, security, and border control.</li> <li><strong>AI Reality Check:</strong> Computer vision in production vs. the myth of automated gate assignments.</li> <li><strong>The CEO Metric:</strong> Why airport leadership should track Asset Idle Time per Passenger Minute.</li> </ul> <p><i>The Indian AvGeek streams on all podcast apps.</i></p> <p><b>Follow Vishal Mehra:</b><br> <a href="https://x.com/vishal1mehra">Vishal Mehra on X (@vishal1mehra)</a></p> <p>#IndianAviation #AviationNews #IndianAirports #aviation #Airports #AirportStrategy</p>

In Episode 76 of The Indian AvGeek , host Vishal Mehra sits down with Karim Makhlouf, CCO of Royal Jordanian Airlines, for a deep dive in global aviation strategy. Karim shares commercial insights from his 27-year career, pioneering €19 fare drops at Germanwings, navigating mid-sized flag carrier challenges at Malév Hungary, and launching premium startups like SaudiGulf. He breaks down Royal Jordanian’s roadmap to 52 aircraft by 2032, the performance of the Mumbai and Delhi routes, GTF engine insulation tactics, and turning empty seats into high-yield tourism via the ExplorJordan platform. The Indian AvGeek streams on all podcast apps. Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ #RoyalJordanian #ExploRJordan#Aviation #AviationPodcast #AirlineStrategy #MiddleEastAviation #NetworkPlanning #RevenueManagement #IndianAviation

<p>In Episode 76 of <b>The Indian AvGeek</b>, host Vishal Mehra sits down with Karim Makhlouf, COO of Royal Jordanian Airlines, for a deep dive in global aviation strategy.</p> <p>Karim shares commercial insights from his 27-year career, pioneering €19 fare drops at Germanwings, navigating mid-sized flag carrier challenges at Malév Hungary, and launching premium startups like SaudiGulf.</p> <p>He breaks down Royal Jordanian’s roadmap to 52 aircraft by 2032, the performance of the Mumbai and Delhi routes, GTF engine insulation tactics, and turning empty seats into high-yield tourism via the ExplorJordan platform.</p> <p><i>The Indian AvGeek streams on all podcast apps.</i></p> <a href="https://x.com/vishal1mehra">Vishal Mehra on X (@vishal1mehra)</a></p>

<p>In a wild 48 hour window, Indian aviation delivered a decade’s worth of news, forcing an emergency out-of-turn Episode 75 of <strong>The Indian AvGeek</strong>! Air India named Ethiopian Airlines architect Tewolde Gebremariam as its new CEO. Simultaneously, IndiGo has got industry heavyweight Willie Walsh right as it marks its 20th anniversary. To top it off, IndiGo quietly pulled back its leased Boeing 787 long-haul operations, while Air India went on the offensive, expanding North American routes and upgrading its Toronto services.</p> <p>Host Vishal Mehra sits down with aviation experts Sean Mendis and Ameya Joshi (NetworkThoughts) to break down this historic week.</p> <p><strong>In this episode:</strong></p> <ul> <li><strong>The "Indian Plane League" (IPL):</strong> Do Tewolde and Willie Walsh signal that Indian aviation has officially moved to global-tier competition?</li> <li><strong>The Tewolde Factor:</strong> How he achieved Ethiopian’s 15-year goal in 11 years and whether the "Ethiopian Model" can work for Air India's massive domestic O&amp;D market.</li> <li><strong>Willie Walsh at IndiGo:</strong> Can a legacy full-service network leader manage an LCC hybrid evolution without disrupting IndiGo’s cost DNA?</li> <li><strong>The 787 Reality Check:</strong> Why IndiGo’s Norse damp-lease experiment failed under currency, airspace, and ACMI pressures.</li> <li><strong>Air India’s Long-Haul Strategy:</strong> Capturing diaspora loyalty with Mumbai–Toronto flights and refreshed long-haul cabins.</li> <li><strong>The 5-Year Outlook:</strong> Who wins the long-haul battle when two market leaders adopt opposite widebody strategies?</li> </ul> <p>The Indian AvGeek streams on all podcast apps.</p> <p><strong>Connect with us:</strong><br /> Vishal Mehra - @vishal1mehra<br /> Sean Mendis - @SeanMendis<br /> Ameya Joshi - @Khabri_Lal</p> <p>#IndianAviation #AirIndia #IndiGo #AviationPodcast #TewoldeGebremariam #WillieWalsh #Boeing787 #A350 #AviationNews</p>

In a wild 48 hour window, Indian aviation delivered a decade’s worth of news, forcing an emergency out-of-turn Episode 75 of The Indian AvGeek ! Air India named Ethiopian Airlines architect Tewolde Gebremariam as its new CEO. Simultaneously, IndiGo has got industry heavyweight Willie Walsh right as it marks its 20th anniversary. To top it off, IndiGo quietly pulled back its leased Boeing 787 long-haul operations, while Air India went on the offensive, expanding North American routes and upgrading its Toronto services. Host Vishal Mehra sits down with aviation experts Sean Mendis and Ameya Joshi (NetworkThoughts) to break down this historic week. The "Indian Plane League" (IPL): Do Tewolde and Willie Walsh signal that Indian aviation has officially moved to global-tier competition? The Tewolde Factor: How he achieved Ethiopian’s 15-year goal in 11 years and whether the "Ethiopian Model" can work for Air India's massive domestic O&D market. Willie Walsh at IndiGo: Can a legacy full-service network leader manage an LCC hybrid evolution without disrupting IndiGo’s cost DNA? The 787 Reality Check: Why IndiGo’s Norse damp-lease experiment failed under currency, airspace, and ACMI pressures. Air India’s Long-Haul Strategy: Capturing diaspora loyalty with Mumbai–Toronto flights and refreshed long-haul cabins. The 5-Year Outlook: Who wins the long-haul battle when two market leaders adopt opposite widebody strategies? The Indian AvGeek streams on all podcast apps. Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ @vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Sean Mendis - @SeanMendis Ameya Joshi - @Khabri_Lal #IndianAviation #AirIndia #IndiGo #AviationPodcast #TewoldeGebremariam #WillieWalsh #Boeing787 #A350 #AviationNews

<p>Why does airline loyalty vanish the exact moment your luggage hits the arrival carousel?</p> <p>In Episode 74 of <strong>The Indian AvGeek</strong>, host <strong>Vishal Mehra</strong> sits down with <strong>Safir Jamal</strong>, Founder & CEO of <a href="https://www.passtination.com/">Passtination</a> (and creator of Global Nomad Pass). Safir spent over a decade driving global strategy for giants like Procter & Gamble and Ford before turning his attention to a major flaw in aviation: airlines understand you as a <em>passenger</em> in seat 14C, but have zero idea who you are as a <em>person</em> once you step out of the airport.</p> <p><strong>In this episode:</strong></p> <ul> <li>✈️ How travel spend often leaks away from local economies</li> <li>✈️ Why airlines are missing out on white-space revenue (dining, local experiences, shopping) by ending their touchpoints at the arrival gate</li> <li>✈️ Why having 50 million enrolled loyalty members means nothing if most are dormant—and how activating just 15–20% on the ground changes the economics of loyalty</li> <li>✈️ Why Passtination intentionally ditched app downloads in favour of native Apple & Google Wallet passes to eliminate friction for flyers & airlines</li> <li>✈️ Merchant-funded discounts, flat-fee destination pricing, 100% margin upgrades, & using on-the-ground perks to clear point liabilities off balance sheets</li> <li>✈️ How in-destination location triggers allow airlines to detect when a loyal member took a competitor flight and drop an instant push notification offer to win them back!</li> <li>✈️ Building localised in-destination ecosystems for Indian carriers like Air India and IndiGo, as well as global hubs targeting the booming Indian traveller base</li> </ul> <br> <p><em>The Indian AvGeek streams on all podcast apps.</em></p> <p>Connect with the host:<br> <strong>Vishal Mehra:</strong> <a href="https://x.com/vishal1mehra">@vishal1mehra on X</a></p> <p>#AirlineLoyalty #AviationPodcast #FrequentFlyer #TravelTech #LoyaltyPrograms #IndianAviation #LoyaltyMarketing</p>

Why does airline loyalty vanish the exact moment your luggage hits the arrival carousel? In Episode 74 of The Indian AvGeek , host Vishal Mehra sits down with Safir Jamal , Founder & CEO of Passtination (and creator of Global Nomad Pass). Safir spent over a decade driving global strategy for giants like Procter & Gamble and Ford before turning his attention to a major flaw in aviation: airlines understand you as a passenger in seat 14C, but have zero idea who you are as a person once you step out of the airport. In this episode: ✈️ How travel spend often leaks away from local economies ✈️ Why airlines are missing out on white-space revenue (dining, local experiences, shopping) by ending their touchpoints at the arrival gate ✈️ Having 50 million enrolled loyalty members means nothing if most are dormant and how activating just 15-20% on the ground changes the economics of loyalty ✈️ Why Passtination intentionally ditched app downloads in favour of native Apple & Google passes to eliminate friction for flyers & airlines ✈️ Merchant-funded discounts, flat-fee destination pricing, 100% margin upgrades, & using on-the-ground perks to clear point liabilities off balance sheets ✈️ How in-destination location triggers allow airlines to detect when a loyal member took a competitor flight and drop an instant push notification offer to win them back! ✈️ Building localised in-destination ecosystems for Indian carriers like Air India and IndiGo, as well as global hubs targeting the booming Indian traveller base The Indian AvGeek streams on all podcast apps. Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ #AirlineLoyalty #AviationPodcast #FrequentFlyer #TravelTech #LoyaltyPrograms #IndianAviation #LoyaltyMarketing

Episode 73 of The Indian AvGeek features Antony Oliver Fernandes, Head - Network Planning & Revenue Optimization at Jazeera Airways , for a conversation that runs from the ambitious, wide-body dreams of Kingfisher Airlines to rebuilding an entire airline's network from scratch in a matter of days. ✈️ From Kingfisher Airlines' wide-body ambitions to yield management, and what that taught him before he ever landed in the Gulf ✈️ Building Jazeera Airways' network thesis inside a market with no hub ambitions, a protected national carrier like Kuwait Airways, and tight bilateral and slot constraints ✈️ Inside Project Baraka: rebuilding Jazeera's network in a neighbouring market after the airspace shutdown, and whether it is a repeatable crisis playbook ✈️ Why the A320neo made the tight margins of Project Baraka viable, and what the A321XLR means for the long haul LCC debate ✈️ Competing with IndiGo, Air Arabia & flydubai as the smaller carrier on overlapping routes ✈️ Tug of war between revenue teams chasing proven yield and network planners betting on long term portfolio value ✈️ How pax behaviour on a migrant heavy corridor like Dhaka differs from a business leisure market like Kuwait, and what that does to scheduling and pricing ✈️ Where AI and forecasting tools end and human judgement in network planning still wins The Indian AvGeek streams on all podcast apps. Vishal on X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

<p>Episode 73 of <strong>The Indian AvGeek</strong> features <strong>Antony Oliver Fernandes</strong>, Head - Network Planning &amp; Revenue Optimization at <strong>Jazeera Airways</strong>, for a conversation that runs from the ambitious, wide-body dreams of Kingfisher Airlines to rebuilding an entire airline's network from scratch in a matter of days.</p> <ul> <li>✈️ From Kingfisher Airlines' wide-body ambitions to yield management, and what that taught him before he ever landed in the Gulf</li> <li>✈️ Building Jazeera Airways' network thesis inside a market with no hub ambitions, a protected national carrier like Kuwait Airways, and tight bilateral and slot constraints</li> <li>✈️ Inside Project Baraka: rebuilding Jazeera's network in a neighbouring market after the airspace shutdown, and whether it is a repeatable crisis playbook</li> <li>✈️ Why the A320neo made the tight margins of Project Baraka viable, and what the A321XLR means for the long haul LCC debate</li> <li>✈️ Competing with IndiGo, Air Arabia &amp; flydubai as the smaller carrier on overlapping routes</li> <li>✈️ Tug of war between revenue teams chasing proven yield and network planners betting on long term portfolio value</li> <li>✈️ How pax behaviour on a migrant heavy corridor like Dhaka differs from a business leisure market like Kuwait, and what that does to scheduling and pricing</li> <li>✈️ Where AI and forecasting tools end and human judgement in network planning still wins</li> </ul> <p>The Indian AvGeek streams on all podcast apps.</p> <p>Follow <a href="https://x.com/vishal1mehra">Vishal Mehra on X @vishal1mehra</a></p>

How does an airport leap from 21st to 2nd place in international connectivity rankings among major European hubs? In the 72nd episode of The Indian AvGeek , we sit down with Ioanna Papadopoulou, the Director of Communications & Marketing at Athens International Airport (AIA) , to talk one of the most fascinating growth stories in modern aviation. With India overtaking China as Greece’s leading long-haul market, Athens has positioned itself at the epicentre of a massive geopolitical and economic shift. ✈️ The inside story of how the conversation started, the narrative built to convince IndiGo, and how long-haul narrowbody economics are challenging traditional widebody hub-and-spoke models ✈️ Can Athens compete with Dubai, Doha, and Istanbul as a transit hub for Indian travelers, and what is its structural edge? ✈️ How AIA balances its dominant home carrier, Aegean, while aggressively diversifying its network portfolio of 70 airlines ✈️ A look at whether current India-Greece bilateral air services agreements are a floor or a ceiling, and the impact of new consulates in Mumbai & Bengaluru ✈️ Operational insights gained from piloting AI-powered emotional engagement dashboards to measure passenger sentiment in real time ✈️ The existential infrastructure, climate, and regulatory hurdles Athens must clear to remain relevant on the global stage. Hit that follow button, leave us a rating, and dive into the future of Euro-Indian aviation connectivity! The Indian AvGeek streams on all podcast apps. Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

<p>How does an airport leap from 21st to 2nd place in international connectivity rankings among major European hubs?</p> <p>In the 72nd episode of The Indian AvGeek, we sit down with Ioanna Papadopoulou, the Director of Communications &amp; Marketing at Athens International Airport (AIA), to talk one of the most fascinating growth stories in modern aviation. With India overtaking China as Greece’s leading long-haul market, Athens has positioned itself at the epicentre of a massive geopolitical and economic shift.</p> <ul> <li>✈️ The inside story of how the conversation started, the narrative built to convince IndiGo, and how long-haul narrowbody economics are challenging traditional widebody hub-and-spoke models</li> <li>✈️ Can Athens compete with Dubai, Doha, and Istanbul as a transit hub for Indian travelers, and what is its structural edge?</li> <li>✈️ How AIA balances its dominant home carrier, Aegean, while aggressively diversifying its network portfolio of 70 airlines</li> <li>✈️ A look at whether current India-Greece bilateral air services agreements are a floor or a ceiling, and the impact of new consulates in Mumbai &amp; Bengaluru</li> <li>✈️ Operational insights gained from piloting AI-powered emotional engagement dashboards to measure passenger sentiment in real time</li> <li>✈️ The existential infrastructure, climate, and regulatory hurdles Athens must clear to remain relevant on the global stage.</li> </ul> <p>Hit that follow button, leave us a rating, and dive into the future of Euro-Indian aviation connectivity!</p> <p>The Indian AvGeek streams on all podcast apps.</p> <p><a href="https://x.com/vishal1mehra">Vishal Mehra on X</a></p>

Episode 71 of The Indian AvGeek , host Vishal Mehra sits down with two of the sharpest minds in the business. Fresh off AviaDev 2026, Sean Mendis and Behramjee Ghadially join the show for an unfiltered, deeply analytical discussion on the geopolitical and structural shifts in aviation. As India aggressively pursues a multi-hub model across Delhi, Mumbai, Bengaluru and even Rajkot. We look at whether India is making a strategic error by not doubling down on a single mega-hub. We break down the stark realities of IndiGo's massive scale versus its missing sixth-freedom strategy and evaluate how Air India is sequencing its high-stakes widebody international rebuild. Beyond India's borders, the aviation landscape is getting complicated. We dissect the hidden operational costs of the West Asia airspace crisis, from disrupted crew schedules to punishing engine cycles and debate a building thesis: Is Gulf hub supremacy finally peaking as point-to-point long-haul becomes viable via the A321XLR? Plus, we explore the entry of Riyadh Air, the stealthy dominance of Gulf LCCs on trunk routes, and the glaring, underserved commercial opportunities waiting in Sub-Saharan Africa. We wrap up the roundtable with a look at how cargo is shifting from an operational afterthought to a day-one business case requirement, alongside a look at the most underrated aviation markets in the world that the industry is completely sleeping on. The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️ Sean Mendis - @SeanMendis Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

<p><strong>Episode 71 of The Indian AvGeek:</strong> Host Vishal Mehra sits down with two of the sharpest minds in the business.</p> <p>Fresh off AviaDev 2026, Sean Mendis and Behramjee Ghadially join the show for an unfiltered, deeply analytical discussion on the geopolitical and structural shifts in aviation.</p> <p>As India aggressively pursues a multi-hub model across Delhi, Mumbai, Bengaluru and even Rajkot. We look at whether India is making a strategic error by not doubling down on a single mega-hub. We break down the stark realities of IndiGo's massive scale versus its missing sixth-freedom strategy and evaluate how Air India is sequencing its high-stakes widebody international rebuild.</p> <p>Beyond India's borders, the aviation landscape is getting complicated. We dissect the hidden operational costs of the West Asia airspace crisis, from disrupted crew schedules to punishing engine cycles and debate a building thesis: Is Gulf hub supremacy finally peaking as point-to-point long-haul becomes viable via the A321XLR?</p> <p>Plus, we explore the entry of Riyadh Air, the stealthy dominance of Gulf LCCs on trunk routes, and the glaring, underserved commercial opportunities waiting in Sub-Saharan Africa.</p> <p>We wrap up the roundtable with a look at how cargo is shifting from an operational afterthought to a day-one business case requirement, alongside a look at the most underrated aviation markets in the world that the industry is completely sleeping on.</p> <p>The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️</p> <p><strong>Connect with the guests &amp; host:</strong><br> • <a href="https://x.com/SeanMendis">Sean Mendis on X</a><br> • <a href="https://x.com/vishal1mehra">Vishal Mehra on X</a></p>

What does it take to run one of the world's largest, busiest aviation mega-hubs while actively chasing the world's fastest-growing aviation market? In Episode 70 of The Indian AvGeek, we sit down with Chris McLaughlin, CEO of Dallas Fort Worth International Airport (DFW) , to unpack the ultra-long-haul economics, airspace complexities, and massive infrastructure upgrades redefining global travel. Chris dives deep into the data behind why a direct DEL–DFW nonstop is "inevitable", how premium passenger demand from Mumbai, Bengaluru, and Hyderabad is shifting the calculus, and what the "last mile" hurdle truly is for Air India. We also explore the operational realities of a mega-hub: how DFW plays matchmaker for airlines outside traditional alliances, the massive $42 billion economic engine of belly cargo, using advanced modular construction for the new Terminal F, and future-proofing gates specifically to handle the upcoming Boeing 777X. We discuss JetZero’s radical Blended Wing Body (BWB) aircraft & the role of airports in making them an operational reality. From his early days helping launch TSA PreCheck to the future of biometrics and DigiYatra, Chris shares insights on airport operation, anchor-carrier relationships with American Airlines, and the next five years of global connectivity. The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️ Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

What does it take to run one of the world's largest, busiest aviation mega-hubs while actively chasing the world's fastest-growing aviation market? In Episode 70 of The Indian AvGeek, we sit down with Chris McLaughlin, CEO of Dallas Fort Worth International Airport (DFW), to unpack the ultra-long-haul economics, airspace complexities, and massive infrastructure upgrades redefining global travel. Chris dives deep into the data behind why a direct DEL–DFW nonstop is "inevitable", how premium passenger demand from Mumbai, Bengaluru, and Hyderabad is shifting the calculus, and what the "last mile" hurdle truly is for Air India. We also explore the operational realities of a mega-hub: how DFW plays matchmaker for airlines outside traditional alliances, the massive $42 billion economic engine of belly cargo, using advanced modular construction for the new Terminal F, and future-proofing gates specifically to handle the upcoming Boeing 777X. We discuss JetZero’s radical Blended Wing Body (BWB) aircraft & the role of airports in making them an operational reality. From his early days helping launch TSA PreCheck to the future of biometrics and DigiYatra, Chris shares insights on airport operation, anchor-carrier relationships with American Airlines, and the next five years of global connectivity. The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️ <a href="https://x.com/vishal1mehra”> Vishal Mehra on X </a>

What does it actually take to build a great passenger experience at 35,000 feet and who's keeping airlines honest when they fall short? In Episode 69 of The Indian AvGeek, Vishal Mehra sits down with Seth Miller , Founder and Editor-in-Chief of PaxEx.Aero and host of the Dots, Lines & Destinations podcast, one of the sharpest minds covering in-flight product, cabin design, connectivity, and the business of passenger experience globally. Fresh off AIX 2026, Seth and Vishal go deep on what was real versus what was theatre on the show floor, why Air India's premium transformation still has miles to go, what it would take for IndiGo to move upmarket without losing its operational DNA, and whether the Gulf super-connectors are still the reference point for Indian airlines or if the benchmark has quietly shifted. They also get into Emirates activating Starlink on its A380 and what that bandwidth ceiling finally means for passengers, the IFEC business model that keeps getting reinvented without ever working, Burrana turning seatbacks into digital billboards, Collins Aerospace's SkyNook winning the Crystal Cabin Award, the A321XLR's narrowbody-premium puzzle, and whether business class suites have genuinely hit an innovation ceiling. The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️ Seth on BlueSky - @wandrme.paxex.aero Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

What does it actually take to build a great passenger experience at 35,000 feet and who's keeping airlines honest when they fall short? In Episode 69 of The Indian AvGeek, Vishal Mehra sits down with Seth Miller, Founder and Editor-in-Chief of PaxEx.Aero and host of the Dots, Lines & Destinations podcast, one of the sharpest minds covering in-flight product, cabin design, connectivity, and the business of passenger experience globally. Fresh off AIX 2026, Seth and Vishal go deep on what was real versus what was theatre on the show floor, why Air India's premium transformation still has miles to go, what it would take for IndiGo to move upmarket without losing its operational DNA, and whether the Gulf super-connectors are still the reference point for Indian airlines or if the benchmark has quietly shifted. They also get into Emirates activating Starlink on its A380 and what that bandwidth ceiling finally means for passengers, the IFEC business model that keeps getting reinvented without ever working, Burrana turning seatbacks into digital billboards, Collins Aerospace's SkyNook winning the Crystal Cabin Award, the A321XLR's narrowbody-premium puzzle, and whether business class suites have genuinely hit an innovation ceiling. The Indian AvGeek streams on all podcast apps. Subscribe so you never miss a takeoff! ✈️ <a href="https://bsky.app/profile/wandrme.paxex.aero”> Seth Miller on BlueSky </a> <a href="https://x.com/vishal1mehra”> Vishal Mehra on X </a>