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Safety and Quality in Action

Published by Clinical Excellence Commission

  • Medicine
  • Health & fitness

The podcast that explores the experiences and insights from leaders of safety and quality in healthcare.

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On the charts

1 chart placement

Every published chart this podcast appears in, in the snapshot behind this page. Each one links to the chart it came off.

  1. Number 195MedicineAustralia

From the feed

Recent episodes

The latest episodes published to this podcast’s own RSS feed. Titles and descriptions are the publisher’s.

  1. Episode twelve – Reflections from Safety and Quality in Action, opens in a new tab

    Jul 14, 20268 min

    In this final episode together, Isabella and Sita reflect on their medical careers so far and how their experience have been shaped by Sarah Browning’s mentoring program. The duo shares their honest reflections on transitioning into clinical practice with insights to support the development and confidence of Junior Medical Officers (JMO) peers. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  2. Episode eleven – Creating a safety culture across the hierarchy and across disciplines from Safety and Quality in Action, opens in a new tab

    Jul 14, 202617 min

    Isabella and Sita return with Debbie to discuss real workforce experiences and challenges as Junior Medical Officers (JMOs). They share practical perspectives that can inform how senior clinicians can support their early-career colleagues and insights to support mentoring, supervision and team culture. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  3. Episode ten – Improvement and change in a complex system from Safety and Quality in Action, opens in a new tab

    Jul 14, 202622 min

    In this episode, Debbie continues her conversation with Sita and Isabella as the discuss quality improvement projects and how to influence change in a complex health system. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  4. Episode nine – Introduction from Safety and Quality in Action, opens in a new tab

    Jul 14, 202621 min

    In this episode, Debbie Draybi meets Isabella and Sita who also share Dr Sarah Browning as a mentor. Sita and Isabella share their unique pathways into healthcare and the importance of trust and connection. We hear their experiences, challenges and development as Junior Medical Officers (JMOs). Isabella and Sita are both JMOs who work together in Hunter New England Local Health District (HNELHD). The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  5. Episode eight – Reflections from Safety and Quality in Action, opens in a new tab

    Jul 14, 202614 min

    In this final conversation with Debbie, Andy, Sam, Lachlan, and Charmaine reflect on their career paths, offering their real-world insights and perspectives on JMO safety culture across NSW Health. The quartet share their honest reflections on transitioning into clinical practice with insights to support the development and confidence of Junior Medical Officers (JMO) peers. Andy, Charmaine, Lachlan, and Sam are four Junior Medical Officers (JMOs) who live and work together in Hunter New England Local Health District (HNELHD). The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  6. Episode seven – Improvement and change in a complex system from Safety and Quality in Action, opens in a new tab

    Jul 14, 202620 min

    Debbie continues her conversation with Randy, Sam, Lachlan, and Charmaine their experience with quality improvement. The quartet share examples of their education and development initiatives, providing insights from the perspective of a Junior Medical Officers (JMO). Andy, Charmaine, Lachlan, and Sam are four JMOs who live and work together in Hunter New England Local Health District (HNELHD). The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  7. Episode six – Creating a safety culture across the hierarchy from Safety and Quality in Action, opens in a new tab

    Jul 14, 202616 min

    Randy, Sam, Lachlan, Charmaine rejoin Debbie to discuss their early career journey in creating safety culture. We hear directly about their experiences, challenges and development. Andy, Charmaine, Lachlan, and Sam are four Junior Medical Officers (JMOs) who live and work together in Hunter New England Local Health District (HNELHD). The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  8. Episode five – Introducing Andy, Charmaine, Lachlan, and Sam from Safety and Quality in Action, opens in a new tab

    Jul 14, 202626 min

    In this episode, Debbie Draybi introduces four JMOs who share Dr Sarah Browning as a mentor. Andy, Charmaine, Lachlan, and Sam are four Junior Medical Officers (JMOs) who live and work together in Hunter New England Local Health District (HNELHD). Debbie hears real-world insights from the junior clinicians to support workforce development, engagement and safety culture across NSW Health. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  9. Episode four – Personal reflection from Safety and Quality in Action, opens in a new tab

    Jul 14, 20268 min

    In their final episode together, Debbie Draybi and Dr Sarah Browning reflect on their discussions and discuss the journeys of Sarah’s JMO mentees. Sarah shares her passion for supporting early-career clinicians. Dr Sarah Browning is the clinical director, Infection Prevention Service at Hunter New England Health, where she's also a clinical health services research fellow, a staff specialist, infectious diseases and general medicine at John Hunter Hospital and his conjoint lecturer at the School of Medicine and Public Health University of Newcastle. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  10. Episode three – Collective responsibility from Safety and Quality in Action, opens in a new tab

    Jul 14, 202623 min

    Debbie Draybi and Dr Sarah Browning continue their discussion on this third episode together, exploring cross discipline collaboration. Debbie and Sarah discuss the importance of role modelling behaviours to engage the collective responsibility for infection control across disciplines. Dr Sarah Browning is the clinical director, Infection Prevention Service at Hunter New England Health, where she's also a clinical health services research fellow, a staff specialist, infectious diseases and general medicine at John Hunter Hospital and his conjoint lecturer at the School of Medicine and Public Health University of Newcastle. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  11. Episode two – Building relationships from Safety and Quality in Action, opens in a new tab

    Jul 14, 202618 min

    Debbie Draybi and Dr Sarah Browning’s conversation continues to explore mentoring with discussion of practical perspectives to inform how we support early-career clinicians. Debbie and Sarah discuss examples of education and development initiatives in her program with insights to support mentoring, supervision and team culture Dr Sarah Browning is the clinical director, Infection Prevention Service at Hunter New England Health, where she's also a clinical health services research fellow, a staff specialist, infectious diseases and general medicine at John Hunter Hospital and his conjoint lecturer at the School of Medicine and Public Health University of Newcastle. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  12. Episode one – Support and mentoring from Safety and Quality in Action, opens in a new tab

    Jul 14, 202620 min

    In discussion with host Debbie Draybi, Dr Sarah Browning delves into examples of support and mentoring in her professional career. Sarah shares her honest reflections on transitioning into clinical practice and discusses how to support your development and confidence This season of the CEC’s Safety and Quality in Action podcast features real-world insights from junior clinicians to support workforce development, engagement and safety culture across NSW Health. Dr Sarah Browning is the clinical director, Infection Prevention Service at Hunter New England Health, where she's also a clinical health services research fellow, a staff specialist, infectious diseases and general medicine at John Hunter Hospital and his conjoint lecturer at the School of Medicine and Public Health University of Newcastle. The Clinical Excellence Commission leads patient, clinical and system safety and clinical governance across NSW Health. Discover more on our website ⁠www.cec.health.nsw.gov.au.

  13. Episode four – Red flags from Safety and Quality in Action, opens in a new tab

    Sep 19, 202414 min

    This is the final episode of our diagnostic error season featuring Dr Matt Smith, Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the final episode of this series, doctors discuss the red flags they notice and the ones which can be harder to identify. Ryan shares a hypothetical vignette where the patient’s subtle symptoms are missed and they are discharged, only to collapse a few days later. Hosts and doctors then summarise their learnings and take-home messages from the series. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au.

  14. Episode three – We are the experts from Safety and Quality in Action, opens in a new tab

    Sep 19, 202413 min

    This is the third episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the third episode of this series, Ryan sparks a conversation with the doctors on accepting information from a range of sources; that is, how they feel about embracing or rejecting ideas or information when the source sits outside their own immediate circles. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

  15. Episode two – Omission bias from Safety and Quality in Action, opens in a new tab

    Sep 19, 202417 min

    This is the second episode in our season on diagnostic error featuring Dr Matt Smith and Dr Melanie Berry in conversation with Kate Christopher and Ryan Thomas. In these four episodes, the doctors share their experiences and insights on correct and timely diagnoses. In the second episode of this series, the hosts introduce a discussion on omission bias, whereby a patient without a working diagnosis is more vulnerable to diagnostic error. The episode explores tools the doctors would use to reduce the likelihood of diagnostic error in hypothetical scenarios. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

  16. Episode one – What else could it be? from Safety and Quality in Action, opens in a new tab

    Sep 17, 202421 min

    This episode is the first of four in a podcast series titled, "What else can it be? Preventing harm from diagnostic error in NSW Health facilities", to mark World Patient Safety Day on 17 September 2024. This series on diagnostic error features a discussion between Dr Melanie Berry, Emergency Physician, Western NSW Local Health District, and Dr Matthew Smith, Executive Clinical Director, Bankstown-Lidcombe Hospital, South Western Sydney Local Health District. The doctors share their experiences and insights on correct and timely diagnoses with the podcast hosts, members of the CEC’s Patient Safety Directorate, Kate Christopher and Ryan Thomas. In the first episode of this series, Kate explains that diagnostic error contributes to about 16% of preventable harm globally; with Australian statistics ranging between 11% and 13% of preventable patient harm. Ryan then presents vignettes to stimulate conversation between Dr Smith and Dr Berry on "anchoring" and their hypothetical reactions to these hypothetical case studies. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠⁠www.cec.health.nsw.gov.au⁠.

  17. Episode three - Building a culture of reflective practice from Safety and Quality in Action, opens in a new tab

    Apr 9, 202412 min

    This is the final episode of reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In this episode, Michael explores the invaluable benefits of reflective practice to productivity and wellbeing of staff and how we can work together to create a positive workplace culture. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

  18. Episode two - Collaboration and curiosity from Safety and Quality in Action, opens in a new tab

    Apr 9, 202413 min

    In this second episode of our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi, the duo explore how employing reflection regularly supports us to be curious about the way in which care is being delivered. In this episode, Michael also emphasises how reflective practice redefines collaboration and allows for a shared understanding of what people are thinking and feeling and can help let go of burdens that both the leader and team is carrying. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website ⁠www.cec.health.nsw.gov.au

  19. Episode one - Journey with reflective practice from Safety and Quality in Action, opens in a new tab

    Apr 9, 202416 min

    This episode is the first of three in our reflective practice season featuring Clinical Excellence Commission Chief Executive Professor Michael Nicholl in conversation with Debbie Draybi. In these three episodes, Michael shares his lived experience with reflective practice as a senior clinician and how it influenced his overall management of the complex stressors associated with patient care. In the first episode of this series, Michael takes us on a journey of his experience with reflective practice including his initial introduction, how liberating he found it to step outside of the day-to-day work and to think more holistically about his purpose at work. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, visit our website www.cec.health.nsw.gov.au

  20. Episode four - Building capability in understanding data for improvement from Safety and Quality in Action, opens in a new tab

    Mar 11, 202425 min

    In the final episode of our safety intelligence season, host Debbie Draybi and guests Dr Jim Mackie and Steve Bowden discuss the importance of capability building in data literacy for improvement. Jim and Steve also reflect on some of the guiding principles around using data to engage a system wide view. The Safety and Quality in Action podcast series aims to explore the experiences and insights from leaders in safety and quality. We hope you continue listening to our safety and quality conversations featuring clinicians sharing their journey and their learnings. You can also explore our rich archive of previous seasons on your preferred podcast platform. To discover more about the Clinical Excellence Commission, ⁠⁠⁠⁠⁠visit our website⁠⁠⁠⁠⁠ .

Ranking source

Apple Podcasts rankings via the Mato Topic Intelligence Platform.

Observed September 20, 2026.

Apple and Apple Podcasts are trademarks of Apple Inc., registered in the U.S. and other countries.

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