TTI Success Insights Podcast: Working Progress

"When you don't have psychological safety on a team, what you're doing is taping over every warning light on your dashboard." Dr. Philip Shero joined us for the latest episode of Working Progress to explore what it takes to lead in today's rapidly changing workplace. From creating psychological safety to developing future leaders, Dr. Shero shares practical strategies that help leaders move beyond individual performance and build teams that thrive. Discover why the transition from top performer to effective leader requires a mindset shift, how succession planning should become part of every organization's leadership strategy, and why listening may be the most important leadership skill of the future.

“The next level of greatness depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversation. Everything happens through conversations.” Exploring your team's behaviors with intentionality requires the right tools and the right kind of leader. In the latest episode of “Working Progress”, Dr. Andria Salvá, an industrial-organizational psychologist and executive coach, shares how strong cultures are built intentionally through consistent communication, trust, accountability, feedback, and leadership modeling the behaviors they want to see.

What’s the real cost of rapid business growth? Leadership expert Stephen Doyle says it’s employee burnout—and most leaders don’t see it coming until top performers start checking out. In the latest episode of Working Progress, Doyle breaks down why burnout isn’t caused by hard work alone, but by a lack of clarity, purpose, and connection. Learn how great leaders scale companies without sacrificing their people by creating alignment, understanding individual motivations, and removing the barriers that drain teams fastest.

In this episode of Working Progress , we explore what it means to equip leaders with “tools for the future” in an AI-driven world. TTI Master Distributor for Australia and New Zealand Trevor O’Sullivan dives into how emerging technologies can enhance productivity, personalization, and decision-making without compromising the human connection at the heart of effective leadership. O’Sullivan discusses rethinking AI as a collaborative teammate rather than a competitor, redesigning workflows instead of simply layering in new tools, and fostering a culture of experimentation, continuous learning, and trust. But while AI can augment performance and unlock efficiencies, great leadership still depends on intentionality, adaptability, and keeping people at the center of every decision.

Edouard Levit, retired TTI Master Distributor, delves into the evolution of the DISC continuum, a new model that transforms the vertical DISC graph into an expanded behavioral analysis examining eight elements of DISC rather than the traditional four. Levit explains that eliminating ‘low’ scores provides a more complete and positive picture of behavior. Dig into new possibilities for individuals and business leaders, painting a fuller, more colorful picture than the old DISC model. These insights can transform communication, conflict resolution, and connection.

If you want to build a resilient, high-performing team, you have to start by honoring the people who make it possible. Amy Lafko, author of People First , shares how leaders can create strong, engaged teams by shifting from customer- or patient-first models to a true people-first strategy. Her approach focuses on understanding core behaviors, motivations, and natural talents, then aligning individuals with roles where they can thrive. By leveraging assessments and data to create a shared language, Amy outlines how leaders can build “frictionless teams” grounded in trust, clarity, and accountability.

Our last episode of the year features TTI COO Vanessa Boettcher discussing how small businesses can develop and retain talent during a tough economy. Her main advice: know your people, understand their skills, embrace flexibility, and use the right tools. Vanessa’s biggest leadership lesson of 2025: always ask questions, never assume. Her final advice to COOs: stay connected, stay humble, and remember, people matter.

Staying authentic while adapting to uncertainty, cultural differences, and diverse communication styles isn’t easy, but Dr. Andy Molinsky is here to help. As a Professor of Organizational Behavior at Brandeis University and the author of Global Dexterity. Dr. Molinsky explores how authentic leadership requires conviction, customization, and common ground.

This episode of Working Progress features Clay Eure of Eure Consulting, discussing "no surprise management" in the workplace. Clay emphasizes that clear communication, trust, and consistent feedback are crucial to prevent unexpected challenges and negative surprises, especially during tough times. Find out the importance of intent versus impact, delivering feedback right, and fostering growth in teams.

Is there a key to staying relevant professionally, increasing personal impact, and increasing your credibility? If you ask Suzanne Dmuchoski , it all comes down to continuous learning. TTI’s Director of Learning and Certification brings over 20 years of experience and passion to the field of adult learning. Discover how to embrace ‘micro-learning’, align your goals with your existing career, and develop curiosity in your personal and professional life.

Want to unlock the full potential of DISC? Focus on adaptations, blending, and behavioral style combinations. Lisa Bouchard, TTI Partner and President of Data Dome Inc., shares the importance of appreciating diverse behavioral styles while respecting adaptations. Learn how leaders can use awareness of behavioral styles to improve communication and relationships, Lisa’s favorite DISC styles to coach, and real-life examples of reactive adaptations in the workplace.

In this episode of Working Progress, Bobby Tyning, Vice President of Creative at TTI Success Insights, talks about team performance, the importance of company culture, and how hiring can make or break an organization. Listen now to learn how building a high-performing team is never an accident, but an intentional and continuous process.

In this episode of Working Progress, Marili B. Desrochers, regional TTI Master Distributor, centers the conversation on emotional intelligence (EQ) in the workplace, its importance, and how it impacts leadership, culture, and business performance. Tune in to discover the difference between IQ and EQ, learn practical exercises, and debunk common EQ myths.

In this episode of Working Progress, Dr. Kevin Gazzara, Senior Partner at Magna Leadership Solutions, talks everything EQ. He reveals how he coaches executives to develop emotional intelligence, stresses the power of a multi-science approach, and highlights the foundation of EQ: you. Tune in to learn strategies for managing emotions, the link between EQ and building trust, and advice to start your EQ journey right.

If you want to build a high-performing workforce, you need the right mindset, tools, and process. Adam and Amber Wong, founders of Rockstar Workforce and winners of the Forty Forward book publishing contest, are here to help. Their upcoming book, Building a Rockstar Workforce, shares best practices for building a strong foundation of communication and creating meaningful change in the workplace.

Your blindspots could be holding you back, impacting the way you lead and how you work with your teams. The good news? Some blindspots can also be hidden strengths—you just need to uncover them. Join our host, Shaunna Adinolfi, and Master Distributor for TTI Australia & New Zealand, Trevor O'Sullivan, as he shares how to identify blindspots and the tools you can use to address them.

Join Loren Kutsko, Consultant at Kutsko Consulting, as he shares his experience with leadership teams while diving into the evolving landscape of trust in the workplace. He focuses on the importance of connecting leaders and their employees to transform satisfaction and productivity.

In today’s working world, organizations need an ever-evolving toolkit to attract top talent, develop their teams, and stay competitive in the marketplace. TTI Success Insights COO Vanessa Boettcher joins Partner Experience Manager and Working Progress host Shaunna Adinolfi to share the story behind TTI’s latest report tool. Designed to identify and develop leadership potential, The Leadership Report is the tool organizations need to foster engaged, adaptable, and innovative workforces. Tune in to discover how this report can transform leaders’ understandings of themselves and the people they serve.

Join Dave Bonnstetter, Vanessa Boettcher, and Dr. Ron Bonnstetter as they wrap up TTI's 40th anniversary by reminiscing on the past and looking forward to everything coming in 2025. They share stories of TTI’s founder, Bill Bonnstetter, TTI’s presence in the international market, neuroscience research, and more.

Join Lindsey Weigle, Managing Partner at Bluewater Advisory, as she shares her passion for motivation and leadership while diving into the evolving landscape of workplace engagement. With over a decade of experience, she emphasizes the importance of connecting employees to meaningful work to transform satisfaction and productivity.