Shop Fix Academy Podcast

90 hours a week, elite technician credentials, and a growing shop... but Eric Walker was still failing as an owner. Why? He couldn't grow long term while carrying the whole auto shop on his back. The cars were being fixed, but nobody’s work was ever good enough. So the “super tech” kept stepping in, taking over, and teaching his team to depend on him. In this episode, Guy Roberts and Michael "The Berg" Rosenberger dig into the shift from technician identity to actual ownership. Learn the moment Eric realized his standards were holding his people back, why letting a technician struggle can actually reduce the owner’s struggle, and why the guy with the quickest answer can become the biggest bottleneck in the building. Your job is no longer to be the hero who fixes every car themselves. Your job is to build people who can solve problems without you. Eric spent more than a decade carrying the load. Today, his auto shop has a 13 person team rowing in the same direction even when he isn’t there.Stop searching for better technicians and start developing the ones you have with Tech Fix.https://shopfixacademy.com/tech-fix?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-tech-fix&utm_content=ctaGet the structure and support to stop carrying your entire shop yourself with Shop Fix LITE.https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaLearn how top shop owners build teams that perform without everything falling back on you with our free Replays & Guides.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=cta

For ten years, Wayne Watson's shop hit the same wall — $1.5M to $1.7M in revenue, eight bays, no way through. He'd been in business since 1993, tried everything, and still couldn't crack $2 million. Then something shifted. Today he runs 18 bays, did $4M last year, and his team is already gunning for $6M. He explains how he spent years managing the wrong numbers: parts percentage, GP benchmarks, shop supplies, before discovering where the real breakthrough was hiding and the reframe that reordered how he sees his entire business: that the difference between broke and profitable usually comes down to three or four cars a day.Get the structure, coaching, and accountability to take control of your numbers and build a more profitable shop with Shop Fix LITE. https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaLearn alongside operators who have overcome the same financial, leadership, and operational challenges you’re facing at a Shop Fix Academy Event.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta Stop tracking numbers without knowing what to do next, watch From Guesswork to Growth and learn the metrics that actually drive profit.https://shopfixacademy.com/guessworktogrowth?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=fromguessworktogrowth&utm_content=cta

Hard conversations don’t hold you back, they expose what has to change if you want to grow.In this episode, multi-shop owner Adam Preusser sits down with Guy Roberts and Michael "The Berg" Rosenberger to talk about the kind of mentorship that doesn’t just tell you what you want to hear. This conversation gets into why real growth often starts with accountability, covering the relationships that challenged Adam's thinking and expanded what he believed was possible. He shares what he learned from the mentors who pushed back, why surrounding yourself with people who simply agree with you can keep you stuck, and how those hard-earned lessons helped shape the owner he became while building an operation now profiting roughly $14M annually. Learn why the right mentor should challenge you, accountability has to come before growth, and you need to hear the harsh truths you've been avoiding.Join Shop Fix LITE and learn alongside experienced coaches and a community of shop owners committed to building stronger, more profitable businesses.https://shopfixacademy.com/shop-fix-lite?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=ctaAccess free guides, training, and on-demand replays from Shop Fix Academy to keep growing long after this episode ends.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=ctaThere's something different about learning in a room full of shop owners who are solving the same challenges you are.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta

The average U.S. auto repair shop profits under $600K, however the average Shop Fix Academy grown shop profits $2.4M. Guy Roberts and Michael “The Berg” Rosenberger cover 5 proven strategies that explain why so many owners still can’t break the $1M ceiling. This is not a car count problem. It is a leadership, people, systems, and capacity problem. Learn whether or not a $1M manager can actually lead a $2M store, why the employees who helped you reach your first million may not be the ones who can help you double profits, and how hiring more bodies can double overhead without moving production. They unpack the “Front of The Step, Back of The Step” model every growing shop owner needs to understand. Stay tuned to get the right people producing at the right level, and scale a $1M shop into a $2M operation without crushing cash flow along the way. Ready to break through your next growth ceiling? Shop Fix PRO gives you 1:1 coaching, proven systems, and a community of experienced shop owners to help you build a stronger, more profitable business.https://shopfixacademy.com/shop-fix-pro?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=join-pro&utm_content=ctaExplore free replays, practical guides, and proven resources designed to help you improve profitability, strengthen your team, and grow your shop with confidence.https://shopfixacademy.com/replays-and-guides?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=shopfix-resources&utm_content=ctaThe best shop owners never stop learning. Explore upcoming Shop Fix Academy events and find the training that's right for you and your team.https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta

$1 million in debt, a full parking lot, and no idea where the money was going. In this episode, Ryan Hillenbrand sits down with Guy Roberts and Michael Rosenberger to break down how he clawed out of 7-figures of debt without shutting the doors. Ryan shares the hard lessons that forced him to stop running on gut instinct and start facing his numbers every single day. They get into why cash in the bank doesn't mean you're profitable, how growth can make a shop in debt even more dangerous, and why copying every other shop in town keeps you stuck and broke. Learn the secrets of productivity, labor, parts, inspections, payroll, and the daily habits that move a shop from drowning in debt to producing real profit. Get the structure, coaching, and accountability to take control of your numbers with Shop Fix LITE https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Explore free guides, training replays, and practical resources to help you build a more profitable shop. https://shopfixacademy.com/replays-and-guides?utm_source=youtube&utm_medium=podcast&utm_campaign=sfa-podcast&utm_content=cta Explore Shop Fix Academy Events led by operators who have overcome the same financial, leadership, and operational challenges you're facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfa-podcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

Get Tickets Now! Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conference. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Ted Becker went from being a solo operator in his shop with zero confidence to becoming a hiring and interviewing expert with a team of A-level staff members consistently bringing in $235k a month with three bays. In this episode Ted breaks down the hiring tips and tricks that he used to attract top tier talent to his shop and the mentality pitfalls that almost kept him at $30k a month. After losing his manager right before going on a life changing trip to a Shop Fix conference, Ted gave a shot to a brand new employee on his second day and learned what an A-tier staff member actually looks like and how hiring the best technicians and service advisors makes freedom in your shop a real option. Hiring great technicians is only the beginning. Build their skills with Tech Fix Live. https://shopfixacademy.com/techfixlive?utm_source=youtube&utm_medium=podcast&utm_campaign=sfa-podcast&utm_content=cta Growing your team starts with growing your leadership through Shop Fix LITE. https://shopfixacademy.com/shop-fix-lite?utm_source=youtube&utm_medium=podcast&utm_campaign=sfa-podcast&utm_content=cta

Get Tickets Now! Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conference. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Tech Fix Trainer Kevin Roth went from working 120 hours a week to helping lead the #1 training program for technicians in the world, and in this episode of The Shop Fix Academy Podcast he explains how. Join Guy and Berg as they uncover how Kevin went from having no accountability and only making $18k a month with his shop to submitting to a coach and implementing the systems and training that brought him to over $340k monthly revenue. With his in depth knowledge of technicians Kevin is able to break down the specific tools and frameworks he uses to get his technicians to be all in on building a better future for themselves and the shop and how his sudden success freed him up to do what he really cares about: helping shop owners and technicians change their lives. Invest in the technicians you worked hard to hire with Tech Fix. https://shopfixacademy.com/tech-fix?utm_source=youtube&utm_medium=website&utm_campaign=sfa-podcast&utm_content=cta Invest in the service advisors who drive customer trust and consistent profit with Sales Fix. https://shopfixacademy.com/sales-fix?utm_source=youtube&utm_medium=website&utm_campaign=sfa-podcast&utm_content=cta Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink

With a growing shop, a great local reputation and a team that ran the business without him, Allen Baughman thought he'd finally built the dream operation every shop owner chases, but instead his top performers were quietly telling his techs the shop was a sinking ship and plotting to start their own. In this episode, Allen breaks down the mistakes that led to 10 empty bays and him being forced to turn wrenches again, the pay plan switch that erased his profit for six straight months and the vital leadership and culture lessons that he learned to turn everything around and build a $5.6M repair shop. Join The Fastest Growing Network Of Auto Repair Professionals! Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Get Tickets Now! Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Join Us at Our Events! Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

People don't usually go from working as a firefighter to accidentally starting a series of auto shops generating over $9 million, but that's exactly what happened to Coach Brandon Peavy. When Brandon saw a vacuum in his hometown to start an emergency services company he jumped on it and quickly scaled it to 100 employees, but what he wasn't expecting was for it to transform into a 7-figure auto repair business. In this episode, Berg and Guy sit down with Brandon as he explains the practical business level changes he implemented that turned his unintentional venture into his biggest success, including why your tech cost in your shop management system is probably lying to you, how he used the reset button to win his team over, and what finally unlocked multi-shop ownership after two years of dead ends. Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

With a full lot, $3 Million in revenue and a huge local following, Coach Thomas Andrews and his business partner Mike should have been at the height of their lives, but instead they were drowning in overhead and nonexistent profit margins. In this episode, Thomas breaks down the brutal coaching question that exposed their ego at the door, why revenue is the most dangerous number in your shop, the moment he almost gave it all up and the mindset shift that took them from 18 hour days and no ROI to a $1.5M profit swing in just four years. Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

$240,000 should be the baseline for a service advisor, but instead it seems like a dream to many shop owners. In this episode Berg and Guy investigate the phone calls that drive your business and how to change your front counter to actually bring in profit. They dive into the systems that will protect your liability, basic objection handling that will save your $8,000 tickets and how properly training one advisor can generate over a quarter million dollars for your shop! Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

Down to $1,100 in savings Coach Stan Andrewski and his wife made an all or nothing decision to buy a plane ticket and save his business. In this episode Stan explains how he went from bartering his tool truck for a failing auto shop, spending seven years working weekends and draining his 401(k), to hitting $5 Million with his business. Learn from his mistakes as he opens up on his first call with Shop Fix founder Aaron Stokes that gutted his ego, the 100-hour-a-week demand he was making of his techs that was quietly killing his shop and the core principles that brought him from being a great technician to a great business owner. Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

His manager stole from him, his entire staff left and he STILL made $100k profit in one month. In this first episode of the Shop Fix Academy podcast, Coach Jay Huh breaks down the one phone call that pushed him to shut down a shop, and how that execution mindset became the engine that grew his $1k a month operation into a six figure machine. Hear the hard conversations, the make or break moments, and the DECISIONS that built him into the auto repair leader he is today. Get the structure and clarity your shop has been missing with Shop Fix LITE . https://shopfixacademy.com/shop-fix-lite?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=join-lite&utm_content=cta-textlink Learn the systems top shop owners use to consistently increase profit and build stronger teams at Shop Hackers Conferenc e. https://shophackersconference.com/?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=shophackers2026&utm_content=cta-textlink Explore Shop Fix Academy Events led by operators who have solved the same profit, leadership, and operational challenges you’re facing now. https://shopfixacademy.com/upcoming-events?utm_source=sfapodcast&utm_medium=podcast&utm_campaign=sfa-events-2026&utm_content=cta-textlink

Today’s episode is a Berg and Jay sit down to reflect on some of the most impactful moments from the Success Leaves Clues podcast with Aaron Stokes. Together, we revisit the conversations, the wisdom, and the heart Aaron poured into so many people. His ability to encourage, challenge, and lead—always given freely, as he liked to say, at 0%—left a lasting mark on everyone he encountered. Aaron’s consistent care for shop owners and his passion for helping others succeed is evident throughout these clips. Over the past couple of years, we’ve had the privilege of speaking with incredible people, and this episode highlights some of those unforgettable moments. We invite you to sit back, reflect, and relive some of the very best of Success Leaves Clues. As we share this episode, we also want to let you know that the podcast will be taking a short break as we prepare for a relaunch—bringing you even more guests, deeper conversations, and content designed to challenge and inspire you to make a difference in your life. Stay tuned for what’s next, and thank you for being part of this journey with us.

In this episode, John Pearson shares his wild ride from racing Corvettes to joining the Army and eventually moving to Alaska. Through determination, grit, and relentless drive, John carved out his own path to success. Born in Manhattan… Kansas! John brings humor, fearlessness, and an incredible story that will keep you buckled into your seat for the entire episode. Want to know what it takes to start an auto repair shop in –40° weather —and then move somewhere with 100° heat and do it all over again? John shares the lessons, challenges, and mindset that helped him make it happen. Thanks to our sponsors! Shop Fix Events OktoRocket Momentum Works Turnkey

We’re incredibly grateful to have recorded this episode live at the last Pro Conference with Aaron and special guest Jay Huh. As many of you know, Aaron has since passed. While his presence is deeply missed, his mission lives on. The Success Leaves Clues podcast will continue — committed to the cause he cared so deeply about: stopping the average small business from destroying the average small family in America. Aaron believed business should create freedom, not fracture families. That conviction doesn’t end here. In this episode, Jay Huh brings his unmistakable passion for changing the industry and his call to embrace courage — the kind of courage it takes to build not just a successful business, but an incredible life. Jay is a true force for good and a relentless advocate for helping others rise. We’re honored to carry the torch. Enjoy the episode. Thank you to our sponsors Shop Fix Events OktoRocket Momentum Works Turnkey

Get ready to laugh and hear the story of Doug Rogers. Along with his wife, Donna, Doug retired—then jumped back in to kick his multi-million-dollar operation back to life. He shares the mistakes he made, the changes he had to make, and what it really takes to walk away at the right time and under the right conditions. Doug keeps Aaron and Jay laughing as they dive into what he’s learned and what ultimately pulled him back into the business. Thanks to our sponsors! Shop Fix Events OktoRocket Momentum Works Turnkey

Aaron and Jay catch up with JR Luna to hear his story of success. JR went from managing a shop to becoming an owner in his late twenties. He quickly learned that running a shop is very different from owning one, and that becoming a lifelong learner was the key to turning his shops around. Now doing millions in revenue at each location, JR shares valuable lessons on selecting the right locations, opening multiple shops with different makes, and expanding his family brand. His passion for seeing people succeed is contagious, and he and his wife, Rita, live that passion every day. Thanks to our sponsors! Shop Fix Events OktoRocket Momentum Works Turnkey

Joe Stokes joins us for our first episode of 2026 to kick off the year with hard-earned leadership insights. As the leader responsible for managing multiple shops across the country, Joe has seen it all—and knows what it takes to keep operations running smoothly at scale. In this episode, Joe challenges leaders to lean into what might happen, confront their own ego, and ensure their business is truly profitable—not just busy. His perspective sets a powerful foundation for the year ahead and will push you to take an honest look at your organization, identify what needs to change, and commit to doing things differently. Check our sponsor links below! Thank you! Shop Fix Events OktoRocket Momentum Works

Join Aaron and Jay as they wrap up an incredible year on the podcast and look ahead to the opportunities coming in 2026. With a standout lineup of guests and powerful stories of growth and change, this year set the stage for what’s next. As the auto repair market gears up for a busy season, Aaron and Jay discuss why sharpening the fundamentals and strengthening your skills will be critical for success in the year ahead. Thanks to our sponsors in 2025! Shop Fix Events UpSwell AutoOps-Steer Turnkey