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The Human Factor

Published by Katy Lee

  • Leisure
  • Aviation

The Human Factor - looking at the marginal gains in Aviation Safety. I’m Katy, an Airline Pilot & Human Factors specialist, and together, we'll look at what we can learn from a different Aviation incident in every episode, and how these lessons can be applied to our everyday lives and to other industries. Follow me on Twitter @katherinealee

Listen on Apple Podcasts, opens in a new tabMake something like it

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  1. Number 118AviationUnited Kingdom

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Recent episodes

The latest episodes published to this podcast’s own RSS feed. Titles and descriptions are the publisher’s.

  1. Episode 10 - BEA Flight 548 and authority gradients from The Human Factor, opens in a new tab

    Jan 7, 202216 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at British European Airways Flight 548, a Hawker Siddeley Trident which crashed shortly after take-off from Heathrow Airport in 1972. What happened? Could it have been avoided? And what did we learn from this tragedy?

  2. Episode 9 - Eastern Airlines Flight 401 and attention capture from The Human Factor, opens in a new tab

    Nov 25, 202113 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at Eastern Airlines Flight 401, a Lockheed Tristar which crashed into the Florida Everglades in 1972. What happened? Could it have been avoided? And what did we learn from this tragedy?

  3. Episode 8 - The Zagreb Incident and commonality of language from The Human Factor, opens in a new tab

    Oct 26, 202115 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at the Zagreb Incident, a mid-air collision that occurred in 1976 between a British Airways Trident and an Inex-Adria DC-9. What happened? Could it have been avoided? And what did we learn from this tragedy?

  4. Episode 7 - Crossair Flight 3597 and challenging authority from The Human Factor, opens in a new tab

    Oct 4, 202117 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at Crossair flight 3597, an Avro RJ which crashed into a hillside on approach to Zurich airport in 2001. What happened? Could it have been avoided? And what did we learn from this tragedy?

  5. Bonus Episode - XW666 and some difficult decision making from The Human Factor, opens in a new tab

    Sep 13, 20218 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and to take away into the rest of our lives, too. This week, in a special bonus short episode, we look at XW666, a Royal Air Force Nimrod R.1 which ditched off the coast of Scotland in 1995. What happened? Could it have been avoided? And what can we learn about decision making under pressure?

  6. Episode 6 - Empire Airlines Flight 8284 and the challenges of rank from The Human Factor, opens in a new tab

    Sep 9, 202121 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and to take away into the rest of our lives, too. This week, we look at Empire Airlines Flight 8284, an ATR-42 that crashed just short of the runway in Lubbock, Texas, on the 27 January 2009, writing off the aircraft after it burst into flames. What happened? Could it have been avoided? And what can we learn about challenging authority?

  7. Episode 5 - Colgan Air Flight 3407 and the need for a Just Culture from The Human Factor, opens in a new tab

    Sep 2, 202116 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and to take away into the rest of our lives, too. This week, we look at Colgan Air Flight 3407, a Bombardier Q400 that stalled in icing conditions on approach into Buffalo, New York, in 2009, killing all on board. What happened? Could it have been avoided? And what did we learn from this tragedy?

  8. Episode 4 - Saudia Flight 163 and inattention bias from The Human Factor, opens in a new tab

    Aug 26, 202118 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at Saudia Flight 163, a Lockheed Tristar that had a cargo fire and landed safely, yet resulted in the death of all on board. What happened? Could it have been avoided? And what did we learn from this tragedy?

  9. Episode 3 - Helios Flight 522 and the risk of Confirmation Bias from The Human Factor, opens in a new tab

    Aug 18, 202118 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at Helios Flight 522, a Boeing 737 that suffered from fuel starvation as a result of a slow depressurisation in 2005, killing all on board. What happened? Could it have been avoided? And what did we learn from this tragedy?

  10. Episode 2 - Dan Air Flight 1008 and the challenges of Mental Modelling from The Human Factor, opens in a new tab

    Aug 9, 202118 min

    Join me, Katy, in The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. This week, we look at Dan Air Flight 1008, a Boeing 727 that crashed into the mountains of Tenerife in 1980, killing all on board. What happened? Could it have been avoided? And what did we learn from this tragedy?

  11. Episode 1 - 'November Oscar' and the normalisation of deviation from The Human Factor, opens in a new tab

    Aug 2, 202117 min

    Join me, Katy, in the first full-length episode of The Human Factor as we delve into an aviation incident and see what we can learn from it, for aviation and for our everyday lives. Today we look at the 'November Oscar' incident and the normalisation of deviation, as well as how important a Just Culture can be.

  12. The Human Factor - Trailer from The Human Factor, opens in a new tab

    Jul 23, 20214 min

    Join me, Katy, as we learn about The Human Factor - what is at the margins of aviation safety, and how can we learn from things that have gone wrong? These lessons can be taken into just about every aspect of life. In each episode, we'll be talking about a different Aviation incident and how

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Observed September 20, 2026.

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