HealthCare Online

In this episode of the Healthcare Thought Leaders' Show, Megan is joined by Dr Susie Muir, palliative care physician, coach, speaker and advocate, to explore what happens when a clinician spends 20 years watching her profession quietly break itself, and finally decides she has something to say about it. Susie is redefining what high performance in healthcare really means, challenging the deep-rooted culture of self-sacrifice in medicine and helping clinicians build sustainable, fulfilling careers by putting humanity, recovery and purpose back at the centre of care. At the heart of this conversation is a simple but rare reframe: caring for yourself isn't selfish, it's essential to caring for anyone else. Susie has spent nine years in palliative care being reminded daily that we only get one life, and she's watching too many of her colleagues quietly hand theirs over to a system that never asked them to. Her message is that high performance in medicine isn't the result of superhuman sacrifice, it's an intentional strategy, and one clinicians can learn. In this conversation, you'll discover: Why the culture of self-sacrifice and endurance in medicine is finally being challenged, and what's replacing it How working in palliative care becomes a daily reminder that this is not a dress rehearsal Why most drivers of burnout are system factors, not individual failings, and what that means for you How Susie went from full-time clinical work to building a thought leadership platform in her evenings, and what kept her energised The two pieces of advice she gives every clinician who wants to step out but doesn't know how: connect with others, and get the right team around you Why bringing humanity back starts with how we treat each other as staff, before it ever reaches the patient The identity shift that happens when clinicians step back from being "doctor" and reconnect with being human Susie also shares how she went from Googling "what is LinkedIn" late last year to meeting healthcare leaders around the world, why every human is a patient at some point in their life, and what her workshop is doing to help clinicians step out of the endurance model and back into their own lives. This episode is a powerful reminder that changing healthcare culture doesn't require a revolution, it requires clinicians willing to model something different. Susie's next intake of her two-day workshop, High Performance Redesigned , is running later this year with just 16 participants. Details on her website. Links: Website: https://drsusiemuir.com/ Instagram: https://www.instagram.com/drsusiemuir/

In this episode of the Healthcare Thought Leaders' Show, Megan is joined by Anna Featherstone, nonfiction author, consultant with the Australian Society of Authors, and judge of the Australian Business Book Awards and Australian Travel Writers Awards, to explore what most clinicians secretly want but few give themselves permission to do: write their book. Anna first landed on Megan's radar through her horticulture writing, and once Megan discovered her guide Look, It's Your Book! , the planets aligned. Together they unpack why books still matter in an AI-saturated world, what the process of writing actually does to the author, and why so many healthcare professionals are already sitting on the raw material for a book they don't yet realise they can write. At the heart of this conversation is a simple reframe: the book isn't the point, the process of writing it is. Anna makes the case that a book signals depth, authority and mastery in a way no podcast, post or business card can, but the deeper gift is what happens inside you as you write it. Old thinking gets cleared out, new ideas sharpen, and the outreach involved in producing a book expands your professional world in ways sitting in a clinic never will. In this conversation, you'll discover: Why books signal depth and credibility that podcasts, posts and business cards can't match What AI can and can't do in the writing process, and why lived experience is now the real differentiator The myths that stop clinicians writing, including "I'm not a writer" and "my book is for everyone" Why niching your audience matters more than ever, with a memorable cat hair example you won't forget The two ingredients of every successful author: dropping perfectionism and practising patience The advantages healthcare professionals already have before they've written a single word Why "no one will publish it" is no longer a valid excuse, with traditional, indie and hybrid publishing all wide open Anna also shares why every clinician's book is different even when the subject looks the same, how the writing process itself acts as a rocket booster to your credibility, and why the closet book so many of us are hiding deserves to see the light. If you've got a book quietly waiting inside you, this episode is your nudge to open the door. Anna is joining Megan on 11 September for a live event, How to Write and Publish a Healthcare Book , followed by two deeper sessions inside the Healthcare Thought Leaders Lab in October and November. Links: Website: https://annafeatherstone.com/ Instagram: https://www.instagram.com/annafeatherstonewriter/ Facebook: https://www.facebook.com/AnnaFeatherstoneWriter/ LinkedIn: https://au.linkedin.com/in/anna-featherstone-writer Amazon: https://www.amazon.com/stores/author/B007HTH0C8 Upcoming event with Megan, How to Write and Publish a Healthcare Book: https://www.meganwalker.com/how-to-write-a-healthcare-book

In this episode of the Healthcare Thought Leaders' Show, Megan is joined by Dr Andrew Leech, award-winning general practitioner, author, speaker, healthcare advocate and founder of the Garden Family Medical Centre in Perth, to explore what happens when a clinician decides that helping people one consultation at a time is no longer enough. Andrew is the 2023 RACGP Western Australia GP of the Year and has become one of Australia's most respected voices in child and adolescent health, family medicine, and healthcare reform. Megan first came across his work on LinkedIn, drawn in by his willingness to think out loud about what's broken in general practice and how to fix it. At the heart of this conversation is a simple truth: healthcare changes when credible clinicians are willing to step forward and share what they know. Andrew makes the case that patients are actively searching for trustworthy, evidence-based voices, and that the opportunity to influence policy, practice and public understanding doesn't arrive after you've become well known. It arrives the moment you begin. In this conversation, you'll discover: Why the 15-minute consult model is unsustainable, and what Andrew redesigned in its place How rethinking clinic design, staff culture and even job titles changed the way patients experience care The ADHD pilot program that helped shift the law in Western Australia and slash paediatric wait times for families Where Andrew's books came from, and why journaling after clinic is a hidden gateway for clinicians who don't think of themselves as writers The topics he still wants to write about, including neurodivergent girls being missed by outdated diagnostic criteria, and the quiet role of dads in paediatric care How to approach AHPRA and thought leadership: stay evidence-based, stay ethical, don't overpromise Where to start if you're a clinician who wants a voice beyond the consult room, from local newsletters through to national media Andrew also shares why saying yes to opportunities compounds in ways you can't see at the time, how the newspaper became an unexpected route to influencing government funding decisions, and why one clinician's willingness to speak up can genuinely change the system. This episode is a powerful reminder that sharing your expertise isn't self-promotion, it's advocacy, and it's exactly what patients are looking for. Links: Website: https://www.drandrewleech.com.au/ LinkedIn: https://www.linkedin.com/in/drandrewleech/

In this episode of the Healthcare Thought Leaders' Show, Megan is joined by Dr. Jo Braid - rehabilitation medicine physician, burnout expert, leadership coach and host of The Burnout Recovery Podcast - to unpack a challenge that quietly takes hold of even the most dedicated clinicians: burnout that builds so slowly you don't see it coming. Drawing on her own lived experience of running a rehab clinic with three kids under six, Jo shares how she went from running on empty to rebuilding a creative, sustainable career she actually loves. Together, they explore why walking away rarely fixes burnout, and what genuine recovery actually requires. At the heart of this conversation is a powerful reframe: quitting isn't the cure. Unless you address the patterns and mindset underneath, the same burnout simply follows you to the next workplace. Jo and Megan dig into self-awareness, energy management, and the courage it takes to become visible, so clinicians can stay in the profession they trained so hard for, just in a way that finally works for them. In this conversation, you'll discover: Why burnout is a slow burn, not an overnight collapse, and how to spot the early warning signs Why quitting rarely cures burnout, and the patterns that follow you from job to job The role of self-awareness, coaching and mindset in genuine, lasting recovery How to protect your energy and set real boundaries as a small business owner The shift from a "do more" clinical model to serving from a full cup Why visibility isn't self-promotion, and how to push through the discomfort of being seen Practical advice for stepping into thought leadership: start before you're ready, keep it simple, and let consistency compound Jo also shares how she's blended clinical work, one-on-one coaching, speaking and her podcast into a career built around sustainability rather than hustle, and why bringing your own vulnerability is one of the most needed forms of leadership in medicine today. This episode is a powerful reminder that burnout isn't solved by walking away. It's solved by changing how you work, who supports you, and how you care for your own energy, so you can keep making an impact for years to come. Links: Website: www.drjobraid.com Instagram: www.instagram.com/burnoutrecoverydr Facebook: www.facebook.com/burnoutrecoverydr LinkedIn: www.linkedin.com/in/drjobraid Apple Podcast: The Burnout Recovery Podcast

In this episode of the Healthcare Thought Leaders' Show, Megan is joined by Dr. Dean Watson - musculoskeletal physiotherapist and Director of Watson Headache Institute - to explore what it truly takes to challenge an established medical model and build a global training legacy from a one-man clinic. Dean's journey is unlike most: he didn't set out to become a thought leader. He followed a deep clinical conviction that the neck plays a significant role in headache and migraine conditions - a perspective that directly challenges the prevailing neurological model. That conviction, combined with saying yes to the right opportunities, has taken him from a small Adelaide clinic to teaching across Europe, the UK, and beyond. Together, they unpack how organic growth, authenticity, and relentless clinical commitment can create a career that changes not just patients' lives, but entire professional directions for colleagues around the world. In this conversation, you'll discover: How a chance encounter with a journalist led to 7,000 phone calls and a career-defining moment Why Dean believes there are two types of thought leaders - and why he's pursuing the harder path of changing the model itself The power of niching into a single condition before anyone else was doing it Why staying active clinically is the foundation of credibility and courage in controversial spaces The challenges of training a global audience when manual palpation skills are declining in university curriculums Dean's advice for clinicians sitting on valuable knowledge: start small, be humble, show vulnerability, and let it grow organically Why good systems, strong communication skills, and authentic media presence matter more than formal teaching qualifications Dean also shares why he has no plans to retire - because when your work changes lives daily, it never feels like work. This episode is a masterclass in what happens when deep clinical expertise meets the courage to stand apart from the mainstream - and a reminder that thought leadership doesn't require a grand plan, just a conviction worth following. Links: Watson Headache Website Watson Headache on Facebook Watson Headache on Instagram Watson Headache on LinkedIn

In this first episode of the HealthCare Thought Leaders’ Show , Megan is joined by Jo Muirhead - Director of Purple Co and business coach for allied health professionals - to unpack a challenge many successful clinicians quietly face: On paper, everything looks like it’s working… but behind the scenes, they’re still stuck. Together, they explore why so many practice owners remain in “bootstrapping mode” long after achieving success and how this mindset prevents them from creating true freedom, profitability, and long-term impact. In this conversation, you’ll discover: Why focusing on revenue instead of profitability is holding practices back The risks of building a business that is completely dependent on you Why many clinicians struggle to step into leadership and thought leadership roles How clinical training and regulatory environments can limit visibility and growth The critical shift from being a great clinician → to becoming a great leader of clinicians Practical insights on delegation, team building, and creating a sustainable business model Jo also shares why many practitioners feel the pull toward courses, speaking, and thought leadership—but struggle to make the transition—and what needs to be in place first. This episode is a powerful reminder that success in practice doesn’t automatically create freedom—and that stepping into leadership is the key to expanding your impact beyond one-to-one care. Links: Jo Muirhead's Website

Episode Description In this insightful episode of Healthcare Online , Megan Walker sits down with Dr. Ingrid McGuffog, a renowned expert in psychology and stress management, to explore how health professionals can find calm amidst the chaos of their demanding careers. Dr. McGuffog shares her unique perspective on managing stress, building resilience, and maintaining mental well-being in high-pressure environments. Whether you're a healthcare professional or someone looking to better manage stress in your life, this episode is packed with actionable advice and inspiration. What You’ll Learn The science behind stress and how it impacts healthcare professionals. Practical strategies to build resilience and maintain mental clarity during challenging times. How to create a work-life balance that supports your mental health. The importance of mindfulness and self-care in high-stress environments. Dr. McGuffog’s personal tips for staying calm and focused, even in the most chaotic situations. Links and Resources Listen to more episodes of Healthcare Online : Megan Walker Podcast Learn more about Dr. Ingrid McGuffog: Dr. Ingrid McGuffog’s Website Download Megan’s free lead magnet: Free Resource Follow Megan Walker on social media: LinkedIn | Instagram | Facebook

Episode Description In this heartfelt episode of Healthcare Online , Megan Walker sits down with Dr. Lisa Burke, a leading expert in grief care training. Dr. Burke shares her insights on supporting individuals through grief and loss, and how healthcare professionals can integrate compassionate grief care into their practice. This episode is a must-listen for health professionals who want to deepen their understanding of grief and provide meaningful support to their patients and clients. What You’ll Learn The importance of grief care in healthcare and why it matters. Practical strategies for supporting individuals through grief and loss. How to integrate grief care training into your professional practice. Tips for healthcare professionals to approach grief with empathy and compassion. Links and Resources Listen to more episodes of Healthcare Online : Megan Walker Podcast Learn more about Dr. Lisa Burke: Dr. Lisa Burke’s Website Download Megan’s free lead magnet: Free Resource Follow Megan Walker on social media: LinkedIn | Instagram | Facebook

Episode Description: In this episode of Healthcare Online , Megan Walker sits down with Alvaro Berrios, a seasoned expert in digital advertising and marketing strategy, to discuss the power of Meta (formerly Facebook) for course creators in the health and medical space. Alvaro shares his insights on how to leverage Meta’s advertising platform to reach your ideal audience, build trust, and scale your online courses effectively. Whether you’re just starting out or looking to optimize your current strategy, this episode is packed with actionable advice tailored to health professionals and course creators. What You’ll Learn: Why Meta is a game-changer for health and medical course creators. How to craft compelling ad campaigns that resonate with your target audience. The importance of understanding your audience’s pain points and addressing them in your messaging. Tips for optimizing your ad spend to maximize ROI. Common mistakes course creators make with Meta ads and how to avoid them. How to use Meta’s tools to build trust and credibility in the health and medical field. Links Mentioned in the Episode: Visit Megan Walker’s website: www.meganwalker.com Learn more about Alvaro Berrios: Alvaro Berrios’ Website Explore Meta’s advertising tools: Meta for Business Join Megan’s HealthCourse Kickstarter: HealthCourse Kickstarter Follow Megan on LinkedIn: Megan Walker LinkedIn

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker interviews Caroline Bills, a healthcare consultant and expert in patient communication, to discuss the art of delivering high-quality consultations. Caroline shares her insights on how health professionals can enhance their consultation skills to improve patient outcomes, build trust, and create a more positive experience for both patients and practitioners. What You’ll Learn: Key elements of a high-quality consultation. How to build trust and rapport with patients during consultations. Practical tips to improve communication and patient engagement. Strategies to ensure consultations are both effective and efficient. Caroline's Links: 🌐 Website: www.healthchange.com 📸 Instagram: @healthchangeassociates 📘 Facebook: facebook.com/HealthChangeAssociates Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker sits down with Karen Forrest, a social media expert, to discuss the courage it takes to build an authentic and impactful presence online. Karen shares her journey, practical strategies, and tips for health professionals to confidently navigate social media while staying compliant with industry regulations. What You’ll Learn: Why courage is essential for building an authentic social media presence. How to create engaging content that resonates with your audience. Practical tips for staying compliant with AHPRA guidelines. Strategies to overcome fear and hesitation when posting online. Karen's Links: 🌐 Website: https://jumpstarttherapy.com.au/ 📖 Facebook: https://www.facebook.com/groups/jumpstartparentgroup 📸 Instagram: https://www.instagram.com/jumpstart_therapy/ 🖥️ Free 30-day Kajabi trial: https://app.kajabi.com/r/8qkVLZCy/t/dh4tz2bb Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description: Join Megan Walker as she interviews the legendary Seth Godin, exploring how creativity, trust, and storytelling can transform health and medical marketing. Seth shares actionable insights to help health professionals connect authentically with their audience while staying compliant with industry regulations. What You’ll Learn: How storytelling builds trust and credibility in health marketing. Why consistency is key to creating a loyal audience. Practical tips for staying creative in a regulated industry. Connect with Seth Godin: 🌐 Website: Seth Godin 📝 Blog: Seth’s Blog 📖 Facebook: Seth Godin on Facebook 📸 Instagram: @sethgodin 🔗 LinkedIn: Seth Godin on LinkedIn

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker interviews Angela O’Connor, a seasoned counselor and course creator, to explore how counseling professionals can leverage their expertise to create impactful online courses. Angela shares her journey, insights, and practical advice for turning counseling knowledge into valuable educational content that resonates with clients and peers. What You’ll Learn: How to transform your counseling expertise into an online course. The benefits of creating courses for your counseling practice. Practical steps to design and launch a successful course. Tips for ensuring your course aligns with industry standards and compliance. Angela's Links: 🌐 Website: https://www.angelaoconnor.com.au 📸 Instagram: @angelaoconnor_counselling 👍 Facebook: Angela O’Connor Counselling Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker chats with Vanessa Sciacca, a branding and communication expert, about the power of developing a strong, authentic branded voice. Vanessa shares her expertise on how health professionals can craft a voice that reflects their values, connects with their audience, and builds trust in the digital space. What You’ll Learn: The importance of having a clear and consistent branded voice. How to align your voice with your professional values and goals. Tips for creating content that resonates with your target audience. Strategies to build trust and authenticity through your communication. Vanessa's Links: 🌐 Website: https://adultspeechtherapy.com.au/ 📸 Instagram: https://www.instagram.com/vanessasciacca.vocalwellness/ 🔗 LinkedIn: https://au.linkedin.com/in/vanessa-sciacca-28821838 Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description: In this episode of Healthcare Online , Megan Walker interviews Colin Boyd, a renowned speaker and coach, to uncover the secrets to stepping on stage with confidence. Colin shares his expertise on how health and medical professionals can effectively communicate their message, captivate their audience, and build trust through public speaking. Whether you're presenting at a conference, hosting a webinar, or creating online courses, Colin’s practical tips and strategies will help you deliver with impact and authenticity. What You’ll Learn in This Episode: How to overcome stage fright and build confidence as a speaker. The key elements of crafting a compelling and engaging presentation. Tips for connecting with your audience and delivering value. How public speaking can elevate your professional brand and authority. Find Colin Boyd online: 🌐 Website: https://colinboyd.co 📸 Instagram : instagram.com/colinboyd 🔗 LinkedIn : https://www.linkedin.com/in/colinboyd 📘 Book: onepresentationawaybook.com Tune in now to discover how to step on stage with confidence, connect with your audience, and deliver presentations that leave a lasting impact.

🎧 Episode Summary In this inspiring episode of Healthcare Online , host Megan Walker speaks with Dr. Robert Kayal , orthopedic surgeon, entrepreneur, author, and founder of Kayal Orthopaedic Center . Dr. Kayal shares his remarkable journey from growing up in New Jersey to building a 20-location orthopedic empire — all while raising six children, earning his executive MBA, and staying grounded in purpose and faith. Together, Megan and Dr. Kayal explore how clinicians can think beyond the traditional “factory model” of healthcare and embrace entrepreneurship as a way to expand impact, ensure sustainability, and serve more people — without sacrificing patient care or professional autonomy. 💡 What You’ll Learn How Dr. Kayal grew his orthopedic practice from a solo clinic into a multi-state enterprise with 350+ employees The mindset shift required to move from “following the cow path” to leading innovation in healthcare Why it’s essential for doctors to see medicine as both a calling and a business How keeping services in-house creates stability, growth, and a better patient experience Insights from his new book “Mastering the Business of Medicine and the Doctor–Patient Relationship” How faith and purpose guide his leadership and decision-making Practical advice for clinicians who want to take more strategic, entrepreneurial steps in their careers 🩺 About Dr. Robert Kayal Dr. Robert A. Kayal is the Founder, President, and CEO of Kayal Orthopaedic Center , with multiple locations across New Jersey and New York. A board-certified orthopedic surgeon with over 25 years of experience, he has built one of the region’s most advanced musculoskeletal practices. Dr. Kayal is also the author of “Mastering the Business of Medicine and the Doctor–Patient Relationship: From Solo Practice Entrepreneur to Orthopedic Empire” and is currently completing his Executive MBA at NYU Stern School of Business. 📘 Featured Resource Book: Mastering the Business of Medicine and the Doctor–Patient Relationship: From Solo Practice Entrepreneur to Orthopedic Empire 👉 Buy on Amazon Connect with Dr. Kayal: 🌐 Website 📸 Instagram 🗣️ Quote Highlights “Medicine is a business — not just financially, but in how you treat people, lead a team, and grow sustainably.” “Most doctors aren’t taught business — but that’s exactly why so many fail. It’s time to change that.” “I consider my practice God’s practice. I’m just a steward of what He’s blessed me with.” 🎯 For Listeners Who Are: Healthcare professionals looking to build scalable, sustainable practices Clinicians curious about entrepreneurship in medicine Health leaders seeking to improve systems, scale impact, and stay independent Medical students or new practitioners wanting to understand the business side of healthcare

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker interviews Lyndsay Babcock, a practice management expert, to explore the importance of adapting healthcare practices in an ever-changing environment. Lyndsay shares her expertise on how health professionals can future-proof their practices by embracing change, improving workflows, and staying ahead of industry trends. What You’ll Learn: Why adaptability is crucial for healthcare practices. Key strategies to future-proof your practice. How to streamline workflows for better efficiency. Tips for staying ahead of industry changes and trends. Lyndsay's Links: 🌐 Website: https://selfcentre.com.au/ 📸 Instagram: https://www.instagram.com/selfcentre_australia/ 📸 Instagram: https://www.instagram.com/lyndsayb._/ 🔗 LinkedIn: https://au.linkedin.com/in/lyndsay-babcock-455902b6 Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description: In this episode of the Healthcare Online Podcast, Megan Walker sits down with Jess Greenhatch, an insurance expert specializing in healthcare courses, to discuss the critical role of insurance for online course creators in the health and medical field. Jess provides valuable insights into the types of insurance needed, common risks to be aware of, and how to protect your business and reputation while delivering high-quality educational content. What You’ll Learn: Why insurance is essential for healthcare course creators. The different types of insurance coverage you may need. Common risks associated with online healthcare courses. Practical steps to ensure your business is protected. Jess' Links: 🌐 Website: https://www.insurance.com.au/ 📖 Facebook: https://www.facebook.com/insurance.com.au/ 📸 Instagram: https://www.instagram.com/insurance.com.au/ 🔗 LinkedIn: https://www.linkedin.com/company/insurance-com-au/about/ 🔗 LinkedIn: https://au.linkedin.com/in/jess-greenhatch-aab141a0 Megan's Links: 🌐 Visit Megan Walker’s website: Megan Walker 🎧 Listen to more podcast episodes: Healthcare Online Podcast

Episode Description In this inspiring episode of Healthcare Online , Megan Walker interviews Dr. Katie Kjelsaas, a passionate advocate for holistic health and wellness. Dr. Kjelsaas shares her journey of transitioning her expertise into the online space, empowering individuals to embrace wholeness in their health journeys. This episode is perfect for health professionals looking to expand their reach and impact through online courses and programs. What You’ll Learn How Dr. Katie Kjelsaas transitioned her holistic health expertise into the online space. The importance of empowering individuals to take charge of their health. Strategies for creating impactful online programs that resonate with your audience. Tips for health professionals to expand their reach and make a difference online. Links and Resources Listen to more episodes of Healthcare Online : Megan Walker Podcast Learn more about Dr. Katie Kjelsaas: Dr. Katie Kjelsaas’s Website Download Megan’s free lead magnet: Free Resource Follow Megan Walker on social media: LinkedIn | Instagram | Facebook