Info Matters

Kyle Pratt has served as president of Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) since June 2026 and was vice-president of AMCTO from 2025-2026. He is also Chief Administrative Officer (CAO) of the Town of Tillsonburg , a role he has held since 2020. Since 1938, AMCTO has provided education, accreditation, leadership, and management expertise for Ontario municipal professionals. With 2,200+ members working in municipalities across the province, AMCTO is Ontario’s largest association of local government professionals and the premier organization for professional development in the sector. John Elvidge is clerk for the City of Toronto . He carries out the duties of head under MFIPPA with responsibilities for access to information, privacy, records & information management, and the Toronto Archives. He is a 30+ year veteran of the City of Toronto and the former Metro Toronto. John’s professional interests include strengthening and modernizing the machinery of local government. He continues to serve as a champion and advisor on openness in city government including open meetings, fair, open and accessible elections, privacy by design, and routine disclosure. New requirements for municipalities under MFIPPA brought by Bill 97 [0:02] Difficulties facing municipalities amid increased freedom of information (FOI) requests [2:52] Biggest challenges facing municipalities from MFIPPA amendments [8:23] Extended timelines to 45 business days for FOI requests [14:12] New mandatory requirement to conduct privacy impact assessments (PIAs) [18:36] Guidance for municipalities from the IPC [21:00] IPC’s strengthened powers of investigation and enforcement [22:48] Will there be a change in the relationship between the IPC and municipalities? [25:06] What impact will MFIPPA amendments have on the state of access to information and privacy programs among Ontario municipalities [26:57] Will MFIPPA amendments move organizational culture towards greater transparency and privacy protection? [32:19] Resources Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) City of Toronto Town of Tillsonburg Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) Plan to Protect Ontario Act (Bill 97) Strengthening Cyber Security and Building Trust in the Public Sector Act (Bill 194) Enhancing Digital Security and Trust Act (EDSTA) Planning for Success PIA Worksheets (IPC Guidance) Updates on obligations for provincial and municipal institutions (IPC Resources) Privacy Breaches: Guidelines for Public Sector Organizations (IPC Guidance) Annual Reporting of Privacy Breach Statistics to the Commissioner: Requirements for Provincial and Municipal Institutions (IPC Resources) Annual statistical reporting - all sectors (IPC Resources) Privacy and Transparency in a Modern Government (IPC Resources) Principles for the Responsible Use of Artificial Intelligence (IPC and Ontario Human Rights Commission Guidance) From Insights to Impacts: MFIPPA/FIPPA Workshop (YouTube) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca . -- Kyle Pratt est président de l’Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) depuis juin 2026, après en avoir été le vice-président en 2025 et 2026. Il est aussi directeur général de la ville de Tillsonburg , poste qu’il occupe depuis 2020. Depuis 1938, l’ AMCTO offre aux professionnels municipaux de l’Ontario de la formation, des agréments, du leadership et une expertise en gestion. Avec plus de 2 200 membres qui travaillent dans des municipalités partout dans la province, l’AMCTO est la plus grande association de professionnels des administrations municipales en Ontario et l’organisme de référence en matière de perfectionnement professionnel dans ce secteur. John Elvidge est secrétaire de la ville de Toronto . Il exerce les fonctions de personne responsable au sens de la LAIMPVP et s’occupe à ce titre de l’accès à l’information, de la protection de la vie privée, de la gestion des documents et de l’information ainsi que des Archives de Toronto. Il compte plus de 30 ans de service à la ville de Toronto et à l’ancienne communauté urbaine de Toronto. Les intérêts professionnels de John portent notamment sur le renforcement et la modernisation des rouages de l’administration municipale. Il continue d’agir comme champion et conseiller en matière d’ouverture au sein de l’administration, notamment sur les plans des réunions publiques, d’élections justes, ouvertes et accessibles, de la protection de la vie privée dès la conception et de la divulgation systématique. Nouvelles exigences imposées aux municipalités par la LAIMPVP à la suite du projet de loi 97 [0:02] Difficultés des municipalités devant la hausse des demandes d’accès à l’information [2:52] Principaux défis que posent aux municipalités les modifications apportées à la LAIMPVP [8:23] Délai de réponse aux demandes d’accès à l’information porté à 45 jours ouvrables [14:12] Nouvelle obligation de réaliser des évaluations de l’impact sur la vie privée (EIVP) [18:36] Lignes directrices du CIPVP à l’intention des municipalités [21:00] Pouvoirs d’enquête et d’application renforcés du CIPVP [22:48] La relation entre le CIPVP et les municipalités changera-t-elle? [25:06] Quelle incidence les modifications apportées à la LAIMPVP auront-elles sur l’état des programmes d’accès à l’information et de protection de la vie privée dans les municipalités de l’Ontario? [26:57] Les modifications apportées à la LAIMPVP feront-elles évoluer la culture organisationnelle vers une plus grande transparence et une meilleure protection de la vie privée? [32:19] Ressources Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) Ville de Toronto Ville de Tillsonburg Loi sur l’accès à l'information municipale et la protection de la vie privée (LAIMPVP) Loi de 2026 sur le plan pour protéger l'Ontario (mesures budgétaires) (projet de loi 97) Loi de 2024 visant à renforcer la cybersécurité et la confiance dans le secteur public (projet de loi 194) Loi de 2024 visant à renforcer la sécurité et la confiance en matière de numérique (LSCN) Planifier pour réussir : Fiches de travail EIVP (document d’orientation du CIPVP) Nouveautés concernant les obligations des institutions provinciales et municipales (ressource du CIPVP) Lignes directrices sur les atteintes à la vie privée pour les institutions du secteur public (document d’orientation du CIPVP) Rapport statistique annuel au commissaire sur les atteintes à la vie privée – institutions provinciales et municipales (ressource du CIPVP) Rapports statistiques annuels – tous les secteurs (ressource du CIPVP) La protection de la vie privée et la transparence dans un gouvernement moderne (ressources du CIPVP) Principes pour l’utilisation responsable de l’intelligence artificielle (document d’orientation du CIPVP et de la Commission ontarienne des droits de la personne) De la compréhension à l’action : atelier sur la LAIMPVP et la LAIPVP (YouTube, en anglais) L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario . Avec des invités de tous les milieux, nous parlons des questions qui les intéressent le plus sur la protection de la vie privée et l’accès à l’information. Si vous avez aimé cet épisode, laissez-nous une note ou un commentaire. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Prof. Jake Okechukwu Effoduh Assistant Professor, Lincoln Alexander School of Law of Toronto Metropolitan University (TMU) Jake Effoduh has gained significant expertise in international human rights advocacy at various ranks of domestic, regional, and international legal systems. He has also informed the regulatory frameworks and policy formulation on artificial intelligence (AI) both for supranational organizations and domestic institutions in several countries including the United States, Brazil, and Nigeria. Prior to joining TMU, Effoduh served as Chief Counsel of Africa – Canada AI and Data Innovation Consortium, mobilizing AI and big data techniques to build governance strategies. He is also the project coordinator of Canada’s Rights Role in Sub-Saharan Africa, a multi-year interdisciplinary SSHRC-funded partnership between Canada and several African countries. Effoduh has held multiple academic fellowships including at the Centre for Law, Technology, and Society at the University of Ottawa; the Harvard Library Innovation Lab of Harvard Law School; the Nelson Mandela School of Public Governance of the University of Cape Town; and the Center for Human Rights Science of Carnegie Mellon University. AI, privacy, equality, and legal frameworks [0:02] Jake’s research into AI and human rights [2:59] Broader impact of AI systems on social access, justice, and equity [6:20] Holding organizations accountable for AI decisions [7:31] Ensuring the data used to train AI systems reflect the needs and rights of diverse groups [11:24] Can AI ever truly be fair in today’s world? [14:46] Kenyan perspectives of privacy; communal vs individual privacy [19:32] Including diverse voices in policy conversations [21:43] Strengthening Ontario's current AI governance framework [27:58] Resources: Principles for the Responsible Use of Artificial Intelligence , developed by the IPC and Ontario Human Rights Commission Joint statement by the Information and Privacy Commissioner of Ontario and the Ontario Human Rights Commission on the use of AI technologies Commissioner’s blog: AI in Health: Supporting Trustworthy Innovation Info Matters podcast: Season 5, Episode 2: Using AI, data analytics and federated learning to improve patient care AI Scribes: Key Considerations for the Healthcare Sector (guidance) AI Scribes: Checklist of Key Considerations for the Healthcare Sector GPA Resolution on artificial intelligence and employment (IPC co-sponsored) GPA Resolution on generative artificial intelligence systems (IPC co-sponsored) GPA Resolution on the collection, use and disclosure of personal data to pre-train, train and fine-tune AI models (IPC co-sponsored) GPA Resolution on meaningful human oversight of decisions involving AI systems (IPC co-sponsored) GPA Resolution on principles and expectations for the appropriate use of personal information in facial recognition technology GPA Resolution on accountability in the development and use of artificial intelligence FPT Resolution Principles for Responsible, Trustworthy and Privacy-Protective Generative AI Technologies Prof. Jake Effoduh’s list of publications Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Dr. Jacquelyn Burkell is a Professor in the Faculty of Information & Media Studies at Western University and the IPC’s Scholar-in-Residence for 2026-2027. Her research focuses on the social impact of technology, examining how technological mediation changes social interaction and information behaviour. She is particularly interested in how predictable decision-making capacities and tendencies, particularly as studied in behavioural economics, can be used to design information and information systems that influence user attitudes, behaviours, and decisions. From visual perception to digital privacy: Dr. Burkell’s cognitive psychology focus and research [2:38] Key findings from Dr. Burkell’s research [4:00] Privacy issues facing youth today and long-term harms [6:05] Comparative cultures and curated selves: navigating online identities [10:42] Persuasive design and dark patterns [12:14] Social impacts of technology: how technological mediation changes social behaviour [14:15] Persuasive design and user experience [16:46] Building media literacy and strengthening regulatory practices [20:34] The IPC’s Scholar-in-Residence: bridging research and youth perspectives [22:35] Resources: Re-thinking consent in light of scientific and technological developments (SSHRC Insight Grant) IPC resources for children and youth Privacy Pursuit! Games and Activities for kids Privacy Pursuit! Lesson plans IPC Digital Privacy Charter for Ontario Schools IPC Youth Ambassador Toolkit A guide to privacy and access to information in schools (IPC guidance) Protecting your students’ privacy online (IPC fact sheet) Privacy in the school (IPC fact sheet) Use of edtech in schools: Children should not have to swap their privacy for an education (Commissioner’s blog) How youth voices are shaping conversations about digital rights (IPC guest blog) Privacy tips for kids (IPC YouTube video) Privacy Day 2022: Empowering a new generation of digital citizens (IPC YouTube video) Technology in the classroom: Digital education, privacy, and student well-being (Info Matters podcast) The IPC’s Youth Advisory Council IPC Instagram Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca . -- La docteure Jacquelyn Burkell est professeure à la Faculté d’information et d’études sur les médias de l’Université Western et chercheuse résidente du CIPVP pour l’année 2026-2027. Ses recherches portent sur les répercussions sociales de la technologie et étudient la façon dont la médiation technologique modifie les interactions sociales et le comportement lié à l’information. La chercheuse résidente s’intéresse particulièrement à la façon dont les capacités et les tendances prévisibles en matière de prise de décision, plus précisément celles étudiées en économie comportementale, peuvent être utilisées pour concevoir de l’information et des systèmes d’information qui influencent les attitudes, les comportements et les décisions des utilisateurs. De la perception visuelle à la protection des renseignements personnels numériques : centre d’intérêt et recherche en psychologie cognitive de la docteure Burkell [2:38] Principales conclusions des recherches de la docteure Burkell [4:00] Enjeux liés à la protection de la vie privée auxquels font face les jeunes d’aujourd’hui et préjudices à long terme [6:05] Cultures comparées et identités mises en scène : exploration des identités en ligne [10:42] Conception persuasive et interfaces trompeuses [12:14] Répercussions sociales de la technologie : comment la médiation technologique modifie le comportement social [14:15] Conception persuasive et expérience utilisateur [16:46] Développement de la littératie médiatique et renforcement des pratiques réglementaires [20:34] Poste de chercheur résident du CIPVP : établir un lien entre la recherche et les perspectives des jeunes [22:35] The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Dr. Amol Verma is a physician and scientist in General Internal Medicine at St. Michael’s Hospital and the Temerty Professor of AI Research and Education in Medicine at the University of Toronto. Dr. Verma co-founded and co-leads GEMINI , Canada’s largest hospital clinical data research network. Objectives of GEMINI, using data to improve the quality of care [1:49] Digitization of health care and unlocking siloed information to improve health care delivery [5:01] Scaling GEMINI and interoperability across institutions and electronic medical records systems [7:50] Pooling data: batch data dumps vs. real-time data feeds [11:16] Data de-identification, Five Safes framework, and handling unstructured personal health information [13:35] What is federated learning? [18:20] Benefits of data sharing in health care from reducing length of hospital stay to recognizing/predicting delirium in patients [22:15] Ensuring transparency and fostering trust [29:10] Explaining the use of AI to patients [33:45] Resources: GEMINI AI Scribes: Key Considerations for the Health Care Sector (IPC Guidance) AI Scribes Checklist: Key Considerations for the Health Care Sector (IPC Guidance) Principles for the Responsible Use of Artificial Intelligence (IPC and Ontario Human Rights Commission) Digital Health Under PHIPA: Selected Overview (IPC Guidance) Case of Note: Artificial intelligence gone wrong: Why custodians need strong AI frameworks and policies (IPC Guidance) Privacy Day 2026: Trustworthy AI in Health: The Promise, Perils, and Protections (YouTube) Privacy Day 2025: The Power of PETs: Privacy Enhancing Technologies (YouTube) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Elizabeth Denham is an internationally recognized leader in privacy and data protection. She served as the UK Information Commissioner from 2016 to 2021, seeing the office through a period of significant technological and regulatory change, including the implementation of modern data protection laws. Earlier in her career, she served as Information and Privacy Commissioner of British Columbia. She is currently chair of the Jersey Data Protection Authority. Progress in harmonizing privacy laws across Canada [2:56] Shifts in the data landscape over the past two decades [6:38] Affirming the right to privacy in Canada [10:47] Events that have led to heightened public awareness of privacy [9:36] Canada’s role in global data protection [10:32] Artificial intelligence and modern regulation, the need for cooperation and collaboration among regulators [15:03] Challenges and opportunities of a dual mandate overseeing both freedom of information and privacy [28:57] The importance of retaining strong freedom of information rights to hold governments accountable and uphold democratic values [32:00] Motivation and optimism for the future [23:14] Resources: Personal Information Protection and Electronic Documents Act (PIPEDA) General Data Protection Regulation (GDPR) R. v. Bykovets (Supreme Court of Canada) Facebook Inc. v. Privacy Commissioner of Canada (Supreme Court of Canada) Enhancing Digital Security and Trust Act Principles for the Responsible Use of Artificial Intelligence (IPC-OHRC) Digital Regulation Cooperation Forum IPC Scholar-in-Residence IPC Youth Advisory Council Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Comment on our posts on BlueSky and LinkedIn or email your ideas to podcast@ipc.on.ca . --- Elizabeth Denham est une autorité reconnue à l’échelle internationale dans les domaines de la protection de la vie privée et des données. Elle a été commissaire à l’information du Royaume-Uni de 2016 à 2021, période pendant laquelle son bureau a connu des changements importants sur le plan technologique et réglementaire, notamment l’entrée en vigueur de lois modernes sur la protection des données. Plus tôt dans sa carrière, elle a été commissaire à l’information et à la protection de la vie privée de la Colombie-Britannique. Elle est actuellement présidente de la Jersey Data Protection Authority. Les progrès réalisés en vue d’harmoniser les lois sur la protection de la vie privée au Canada [2:56] L’évolution du contexte des données au cours des 20 dernières années [6:38] L’affirmation du droit à la vie privée au Canada [10:47] Événements ayant sensibilisé le public à la protection de la vie privée [9:36] Le rôle du Canada dans la protection des données à l’échelle mondiale [10:32] L’intelligence artificielle et la réglementation moderne; la nécessité pour les autorités de réglementation de collaborer [15:03] Les défis et les possibilités que présente le double mandat de surveiller l’accès à l’information et la protection de la vie privée [28:57] L’importance d’un droit à l’information solide pour assurer la reddition de comptes des gouvernements et défendre les valeurs démocratiques [32:00] Sources de motivation et motifs d’optimisme [23:14] Ressources Loi sur la protection des renseignements personnels et les documents électroniques (LPRPDE) Règlement général sur la protection des données (RGPD) R. c. Bykovets (Cour suprême du Canada) Facebook Inc. c. Commissaire à la protection de la vie privée du Canada (Cour suprême du Canada) Loi de 2024 visant à renforcer la sécurité et la confiance en matière de numérique Principes pour l’utilisation responsable de l’intelligence artificielle (CIPVP-CODP) Digital Regulation Cooperation Forum Programme des chercheurs résidents du CIPVP Conseil consultatif de la jeunesse du CIPVP L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario . Avec des invités de tous les milieux, nous parlons des questions qui les intéressent le plus sur la protection de la vie privée et l’accès à l’information. Si vous avez aimé cet épisode, laissez-nous une note ou un commentaire. Vous aimeriez en savoir plus sur un sujet lié à l’accès à l’information ou à la protection de la vie privée? Vous aimeriez être invité à notre balado? Commentez une de nos publications sur BlueSky et LinkedIn ou écrivez-nous à podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Students from Westboro Academy discuss what privacy means to them [00:52] Cynthia Khoo is a technology and human rights lawyer explains the privacy risks of facial recognition technology [3:37] Robert Fabes of The Ottawa Mission shares insights on the barriers people experiencing homelessness face and how to provide access to essential services while respecting their privacy and dignity [8:07] Dr. Devin Singh of Toronto’s Hospital for Sick Children speaks about balancing the benefits and risks of the use of Artificial Intelligence technologies in health care [11:33] Priya Shastri , Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting Intimate Partner Violence [14:42] Commissioner Kosseim speaks with Shaun Sanderson , a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. [17:07] Commissioner Kosseim shines a light on the innovative projects submitted by Ontario’s public institutions as part of the IPC’s Transparency Challenge 2.0. [21:24] Jeff Ward , CEO of Animikii, discusses the longstanding connection between technology and culture, and how incorporating Indigenous values and principles into the development of new technologies can empower communities. [29:25] Anthony Carabache , a staff officer in the Professional Development Department at the Ontario English Catholic Teachers’ Association, sheds light on the opportunities and challenges for educators adopting technology in the classroom. [32:35] Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. [36:20] Resources: Digital Privacy Charter for Ontario Schools Privacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy) Facial Recognition and Mugshot Databases: Guidance for Police in Ontario Sharing Information in Situations Involving Intimate Partner Violence: Guidance for Professionals (IPC guidance) Code of Procedure for Appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act (IPC resource) IPC Transparency Showcase Niiwin data platform (Animikii) Privacy and Access in Public Sector Contracting with Third Party Service Providers Responding to a Health Privacy Breach: Guidelines for the Health Sector Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Post @IPCinfoprivacy or email us at podcast@ipc.on.ca . -- Des élèves de l’ Académie Westboro nous disent ce que la vie privée signifie pour eux [00:52] Cynthia Khoo , avocate spécialisée en technologie et en droits de la personne, explique les risques de la technologie de reconnaissance faciale pour la vie privée [3:37] Robert Fabes de la Mission d’Ottawa nous parle des obstacles auxquels font face les personnes en situation d’itinérance et explique comment leur donner accès à des services essentiels tout en respectant leur vie privée et leur dignité [8:07] Le Dr Devin Singh du Hospital for Sick Children de Toronto explique comment mettre en balance les avantages et les risques des technologies de l’intelligence artificielle dans les soins de santé [11:33] Priya Shastri , directrice des programmes chez WomanAct, donne son point de vue sur l’échange de renseignements, l’établissement de relations de confiance avec les victimes et les survivants, et l’adoption d’une approche collaborative, tenant compte des traumatismes, pour lutter contre la violence conjugale [14:42] La commissaire Kosseim s’entretient avec Shaun Sanderson , médiatrice au CIPVP, sur le fonctionnement de la médiation, sur ce que les parties doivent faire pour se préparer et sur ce qu’elles peuvent attendre du processus [17:07] La commissaire Kosseim traite des projets novateurs que des institutions publiques ontariennes ont présentés dans le cadre du Défi de la transparence 2.0 du CIPVP [21:24] Jeff Ward , PDG d’Animikii, évoque le lien qui existe depuis longtemps entre la technologie et la culture, et explique comment l’intégration des valeurs et des principes autochtones dans le développement de nouvelles technologies peut permettre aux communautés de se prendre en charge[29:25] Anthony Carabache , du service de perfectionnement professionnel de l’Ontario English Catholic Teachers’ Association, jette un éclairage sur les avantages et les écueils des technologies pour les pédagogues qui les utilisent en classe [32:35] La commissaire Patricia Kosseim traite de dossiers marquants de 2024 en matière de protection de la vie privée dans le secteur de la santé avec ses collègues du CIPVP [36:20] Ressources Charte de la protection de la vie privée numérique pour les écoles ontariennes Plans de leçons Ta vie privée : c’est à toi! (plans de leçons gratuits du CIPVP pour enseigner la vie privée aux enfants) La reconnaissance faciale et les bases de données de photos signalétiques : document d’orientation à l’intention des services de police de l’Ontario Communication de renseignements en situation de violence conjugale : lignes directrices à l’intention des professionnels (document d’orientation du CIPVP) Code de procédure pour les appels interjetés en vertu de la Loi sur l’accès à l’information et la protection de la vie privée et la Loi sur l’accès à l’information municipale et la protection de la vie privée (ressource du CIPVP) Vitrine de la transparence du CIPVP Plateforme de données Niiwin (Animikii) La protection de la vie privée et l’accès à l’information dans les contrats du secteur public avec des fournisseurs externes Lignes directrices sur les interventions en cas d’atteinte à la vie privée dans le secteur de la santé L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario . Avec des invités de tous les milieux, nous parlons des questions qui les intéressent le plus sur la protection de la vie privée et l’accès à l’information. Si vous avez aimé cet épisode, laissez-nous une note ou un commentaire. Vous aimeriez en savoir plus sur un sujet lié à l’accès à l’information ou à la protection de la vie privée? Vous aimeriez être invité à notre balado? Envoyez-nous un message à @cipvp_ontario ou un courriel à podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

In this episode, Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. The conversation highlights challenges, practical takeaways, and lessons learned from recent cases and investigations under Ontario's Personal Health Information Protection Act. Whether you're a health care provider, privacy professional, or legal expert, this episode is packed with actionable insights you won’t want to miss. Episode Highlights: Ransomware attack on a medical imaging clinic and its implications for privacy and operations [2:28] LifeLabs cyber attack: joint investigations and key legal outcomes [8:55] Unauthorized access to patient files: training gaps and remedies [16:39] Abandoned health records: risks, regulatory actions, and preventative steps [26:02] Obligations under PHIPA when abandoned records are discovered [31:41] Key Lessons: Proactive approaches to data breaches, including secure backups and notification protocols Monitoring dormant accounts and implementing least-privilege access policies Importance of privacy training for all staff, including physicians, on an annual basis Clear policies on patient privacy and deemed uses of personal health information Succession planning to ensure records aren’t abandoned in events like closures or retirements Resources: PHIPA Decision 249 PHIPA Decision 260 PHIPA Decision 221 PHIPA Decision 230 LifeLabs 2020 Investigation Report How to Protect Against Ransomware Responding to a Health Privacy Breach: Guidelines for the Health Sector Succession Planning to Help Prevent Abandoned Records Stamping out snooping once and for all (blog) Artificial intelligence in health care: Balancing innovation with privacy (Info Matters podcast episode with Dr. Devin Singh) Unmasking digital threats: How to guard against cyber crime (Info Matters podcast episode with Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security) From the bedside to the board: Building a culture of privacy and security in health institutions (Info Matters podcast episode with The Ottawa Hospital’s Chief Information Officer, Shafique Shamji, and Chief Privacy Officer, Nyranne Martin) IPC Strategic Priorities 2021-2025 Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Post @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Anthony Carabache is a staff officer in the Professional Development Department at Ontario English Catholic Teachers Association. Journey from educational assistant to becoming a resource teacher focused on integrating technology in the classroom. [2:22] Examples of artificial intelligence being used by teachers and students [6:05] Privatization in public education through third-party tools and applications [9:06] Deceptive design and privacy concerns related to software used by students [12:00] Procurement guidelines to protect privacy when dealing with third party vendors [14:22] Teaching students to understand the value of their privacy [10:49] Ongoing impact of the pandemic on students' social literacy [19:06] The IPC’s Digital Charter for Ontario Schools and lesson plans [24:59] Resources: Canadian privacy regulators pass resolution to address privacy-related harms resulting from deceptive design patterns (November 2024, IPC news release) Privacy and Access in Public Sector Contracting with Third Party Service Providers Ontario curriculum expectations for digital citizenship Digital Privacy Charter for Ontario Schools Privacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy) Teaching kids about privacy (Info Matters episode with Daniel Solove) Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson) From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon) Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release) Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor) Resources for children and youth (IPC resources) IPC Youth Advisory Council IPC Strategic Priorities 2021-2025 Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Post @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Jeff Ward , is the CEO of Animikii and a member of the Global Partnership on Artificial Intelligence working group on responsible AI. His areas of expertise encompass the development of technology solutions tailored for Indigenous communities and organizations and the integration of traditional Indigenous values and culture into modern business practices. The “move slow and empower people” philosophy [2:00] Animikii’s day to day work and the development of the Niiwin platform that can be used to support Indigenous data sovereignty [5:07] Incorporating Indigenous values and traditions into business practices — the seven sacred teachings [6:09] Indigenous people have always been data experts [9:08] #Data Back, shares Animikii’s perspectives on Indigenous data sovereignty and principles like OCAP and FAIR [10:32] Frameworks for Indigenous data governance [10:49] Working with the Survivors’ Secretariat, focusing on data related to the Mohawk Institute Residential School [13:09] The extractive nature of artificial intelligence and its environmental impact [16:26] The Global Partnership on Artificial Intelligence (GPAI) working group [20:00] How the principles of Indigenous data sovereignty can inform conversations about data ethics and governance in a digital world [23:14] Resources: Truth and Reconciliation Commission reports and calls to action United Nations Declaration on the Rights of Indigenous Peoples Niiwin data platform (Animikii) National Inquiry into Missing and Murdered Indigenous Women and Girls calls for justice #DataBack e-book (Animikii) The First Nations Principles of OCAP (First Nations Information Governance Centre) The FAIR Guiding Principles for scientific data management and stewardship ( Scientific Data , 2016) CARE Principles for Indigenous Data Governance (Global Indigenous Data Alliance) The Survivors’ Secretariat Federal, provincial, territorial information and privacy commissioners and ombuds wrap up successful annual meeting (IPC news release) Jeff Ward (Linkedin) First Nations data sovereignty ( Info Matters season one episode) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Post @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Guests and Transparency Showcase exhibits Council of Ontario Universities Steve Orsini, President and CEO Josh Lovell, Director, Policy and Planning Town of Innisfil Mike Melinyshyn, Chief Financial Officer, Director of Corporate Services and Innovation Damien Mainprize, Business Performance Specialist Ontario Ministry of the Environment, Conservation and Parks Andrea Roberts, Director, Information Management Strategy Branch Council of Ontario Universities What motivated the Council of Ontario Universities to create an open data platform? [2:43] Data that is publicly available on the platform and how it can benefit students, policymakers and educators [4:48] What goes into keeping the data up to date [7:01] How sharing data has led to new partnerships and real-world impacts [9:05] How the open data platform could evolve in the future [11:12] Town of Innisfil About the Helpful Places initiative [13:53] Participating in the first cohort of the project with other cities from around the world [15:18] Using sensors to improve waste management efficiency in real time [16:03] Using QR codes and DTPR signage to let residents know about what data was being collected and why [18:56] The impact of transparency on public engagement and trust within the community [23:24] Ontario Ministry of the Environment, Conservation and Parks The story behind high volumes of freedom of information requests [26:43] A two-stage approach to providing environmental property information records faster, using a new digital tool [28:32] Feeback from users of the system [30:55] Lessons learned from leveraging the FOI system in a new, innovative way [33:40] Resources: IPC Transparency Showcase IPC Transparency Challenge Ontario Universities Open Data Platform Helpful Places Digital Trust for Places and Routines (DTPR) IPC Annual Reports and Statistics Environmental Property Information Program Environmental Property Information (EPI) search tool Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Post to @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Mediation is a powerful and efficient way to resolve freedom of information appeals. This episode explores the value-add of mediation and how building trust, active listening, and education can lead to win-win settlements for both parties. Commissioner Kosseim speaks with Shaun Sanderson, a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. -- La médiation est un moyen puissant et efficace de résoudre les appels en matière d'accès à l'information. Cet épisode explore la valeur ajoutée de la médiation et la manière dont la confiance, l'écoute active et l'éducation peuvent conduire à des accords gagnants pour les deux parties. La commissaire Kosseim s'entretient avec Shaun Sanderson, médiatrice au CIPVP, sur le fonctionnement de la médiation, sur ce que les parties doivent faire pour se préparer et sur ce qu'elles peuvent attendre du processus. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Timely information sharing is crucial to prevent harm resulting from intimate partner violence (IPV). Sometimes, however, professionals may hesitate to share information due to misunderstandings about privacy laws. Priya Shastri, Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting IPV. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Dr. Devin Singh is an emergency physician and lead of clinical AI and machine learning in Paediatric Emergency Medicine at The Hospital for Sick Children (SickKids). He is also co-founder and CEO of Hero AI . Combining medicine and machine learning [2:21] A patient death as a spark for thinking differently about health care delivery [3:27] Demystifying the integration of AI into pediatric emergency medicine [5:03] Real world applications of AI at SickKids [7:31] Privacy and ethical considerations when implementing AI [9:04] Mitigating bias in data, ensuring representative data models [11:26] Transparency and obtaining informed consent from patients [14:05] Human oversight of AI systems and predictions [16:05] Respecting patient autonomy and decision making [20:10] Guarding against cybersecurity risks [23:02] How doctors use AI scribe technology [25:34] Predictions about the future of AI in health care [29:16] Resources: AI scribe (OntarioMD pilot project) Privacy and humanity on the brink (blog by Commissioner Kosseim) IPC Strategic Priorities 2021-2025 Trust in Digital Health (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Robert Fabes is a registered psychotherapist. His focus is on meaning-based existential mental health and addictions counselling. In addition to counselling clients in his private practice, he’s an addictions and trauma counsellor at The Ottawa Mission . Misconceptions about homelessness [5:06] Privacy concerns for people experiencing homelessness [6:18] Artificial intelligence tools to predict and prevent homelessness [9:10] Barriers people experiencing homelessness face when trying to obtain or replace government-issued ID [13:20] ID tied to access to services, self worth, and dignity [15:33] The ID Project at The Ottawa Mission [17:25] Social stigma about homelessness and privacy [21:41] Consulting with, and advocating for, the privacy rights of marginalized groups [23:18] Moving toward digital ID systems, ensuring no one is left behind [26:25] Resources: ‘Explainable AI’ predicts homelessness in Ontario city (Cities Today) IPC Response to the Ontario government’s public consultation on a “Policy framework for Ontario’s digital identity program” Digital ID in Ontario (Government of Ontario) Nothing About Us Without Us: Seven Principles for Leadership & Inclusion of People with Lived Experience of Homelessness (Lived Experience Advisory Council) IPC Strategic Priorities 2021-2025 Privacy and Transparency in a Modern Government (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Cynthia Khoo is a technology and human rights lawyer and most recently, a senior associate at the Center on Privacy and Technology at Georgetown Law, in Washington, D.C. She is a research fellow at the University of Toronto’s Citizen Lab . How facial recognition technology works [4:09] Use of facial recognition technology by government agencies [8:02] Use of facial recognition technologies in the private sector [10:15] Stalkerware and facial recognition technology [15:07] Impact of biased algorithms on historically marginalized groups [17:40] Public anonymity as an essential privacy right [22:00] Facial recognition and mugshot databases, guidance for police in Ontario [25:22] The option to roll back facial recognition systems [29:30] Guardrails and protections in contracts with third party vendors [32:12] Resources: Your Face Belongs to Us , Kashmir Hill Gender Shades , Joy Buolamwini Wrongfully Accused by an Algorithm (Kashmir Hill, The New York Times, August 3, 2020) Another Arrest, and Jail Time, Due to a Bad Facial Recognition Match (Kashmir Hill, The New York Times, January 6, 2021) Facial Recognition and Mugshot Databases: Guidance for Police in Ontario (IPC guidance) R. v. Bykovets (Supreme Court of Canada decision) IPC Strategic Priorities 2021-2025 Next-Generation Law Enforcement (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Commissioner Kosseim speaks with Elyane Ruel , Head of School, and Grade 7 and 8 students from Westboro Academy in Ottawa, Ontario. Do kids even care about privacy anymore? [2:01] What does privacy mean, how would you define it? [3:43] Sharing information with some, but not with others [5:56] Strategies for protecting yourself online [8:22] Respecting the privacy of others [12:11] Regrets about posting something online that can’t be taken down later [14:01] Concerns young people have about being online [14:44] Teaching kids about privacy at school [21:16] Technology use in the classroom, protecting student privacy [26:59] Strategies for teaching students about digital citizenship [29:08] Using the IPC’s Privacy Pursuit! lesson plans in the classroom [31:10] How the lesson plans can be a springboard for other classroom activities [32:30] The IPC’s draft Digital Privacy Charter for Ontario Schools [33:10] Developing kid-friendly resources to teach kids about privacy [34:39] It’s about more than technology — the importance of social and emotional learning to help kids develop their independence in the digital world [36:54] Resources: Privacy Pursuit! lesson plans (free IPC lesson plans to teach kids about privacy) Digital Privacy Charter for Ontario Schools Teaching kids about privacy (Info Matters episode with Daniel Solove) Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson) From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon) Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release) Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor) Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Protection and Privacy Commissioners – IPC co-sponsor) The IPC’s Youth Advisory Council IPC Strategic Priorities 2021-2025 Children and Youth in a Digital World (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

A round up of key moments from season three of the Info Matters podcast, winner of the 2023 Canadian Podcast Award for Outstanding Technology Series. How policing tools and methods have leapt decades in a few short years [1:03] (from S3-Episode 1: Predicting crimes before they occur: not so sci-fi anymore with the IPC’s Dr. Christopher Parsons) Why misinformation isn’t new, the role of government in combatting it [4:28] (from S3-Episode 2: Trust and truth: Navigating the age of misinformation with Dr. Alex Himelfarb of the Council of Canadian Academies) What technological advancements keep the Privacy Commissioner of Canada up at night? [9:06] (from S3-Episode 3: A casual conversation between two Canadian privacy commissioners with Philippe Dufresne, Privacy Commissioner of Canada) Why it’s a problem when people don’t want to have samples or other personal data included in biobanks [11:21] (from S3-Episode 4: Ethical Uses of Genetic Data: A Conversation with Dr. Bartha Knoppers ) How to strengthen Ontarians’ trust in digital health [14:51] (from S3-Episode 5: Co-designing digital health systems with patients and families with Betty-Lou Kristy, Chair of the Minister’s Patient and Family Advisory Council) Real world obstacles that prevent women from accessing government information [17:40] (from S3-Episode 6: A woman’s right to know: Closing the gender gap with access to information with Laura Neuman of the Carter Center) Why cybersecurity matters and how individuals and organizations can protect themselves from digital threats [21:54] (from S3-Episode 7: Unmasking digital threats: How to guard against cyber crime with Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security) International efforts to recognize and protect the right to mental privacy [26:35] (from S3-Episode 8: What’s on your mind? Neurotechnology and mental privacy with Jennifer Chandler, a professor at the University of Ottawa’s Centre for Health Law, Policy, and Ethics) Potential benefits for schools and school boards who sign on to the IPC’s Digital Privacy Charter for Ontario Schools [29:38] (from S3-Episode 9: Empowering young women and girls in the digital world with University of Ottawa professors Jane Bailey and Valerie Steeves) Resources: Law Enforcement and Surveillance Technologies (IPC Privacy Day webcast) Fault Lines (Report of the Expert Panel on the Socioeconomic Impacts of Science and Health Misinformation, Council of Canadian Academies, January 26, 2023) IPC Strategic Priorities 2021-2025 Digital Privacy Charter for Ontario Schools (IPC campaign) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Submit a comment to @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Professors Jane Bailey and Valerie Steeves co-lead the eQuality Project . Its mission is to help young people create a networked environment where they can participate equally, free from surveillance, and identity-based harassment. What led to research investigating the societal and cultural impacts of the internet on teens and particularly girls [3:06] Goals of the eQuality Project, roots in the eGirls Project [5:36] Impacts of social media on teens [8:32] Defining technology facilitated violence [9:57] Impacts of technology facilitated violence on young women and girls [12:01] Young people self censoring themselves on social media [13:29] The role of education in helping young women and girls participate equally in the digital world [14:41] Recognizing and honouring the rights of young people through deliberative dialogue [18:18] How to meaningfully engage young people in discussions about privacy in the digital environment [22:49] Value of educators and schools committing to upholding the privacy rights of young people [23:28] Resources: eQuality Project 2021-22 Annual Report eGirls, eCitizens (edited by Professors Bailey and Steeves) Privacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy) Digital Privacy Charter for Ontario Schools Teaching kids about privacy (Info Matters episode with Daniel Solove) Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson) From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon) Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release) Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor) Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Protection and Privacy Commissioners – IPC co-sponsor) IPC Strategic Priorities 2021-2025 Children and Youth in a Digital World (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Jennifer Chandler is a professor at the University of Ottawa’s Centre for Health Law, Policy and Ethics. You can learn more about her research at jennniferchandler.ca. A career that combines law, brain sciences and neurotechnology [2:54] Neurotechnology explained [4:29] Examples of how neurotechnology is used in health care [7:17] Applications of neurotechnology in the workplace [10:12] Brain technologies as investigative tools in law enforcement [11:53] Brain fingerprinting as evidence [14:16] Legal, ethical, and privacy concerns related to neurotechnology [16:40] Questions about identity, personality, capacity and freedom [17:30] International efforts to codify neuro rights [21:21] Advice to regulators on the issue of mental privacy [26:27] Resources: Selvi & Ors vs State of Karnataka & Anr (May 5, 2010) United Nations Human Rights Council, neurotechnology and human rights Chile: Pioneering the protection of neuro rights (UNESCO Courier) IPC Strategic Priorities 2021-2025 Trust in Digital Health (IPC resources) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Jason Besner is Director of Partnerships at the Canadian Centre for Cyber Security (the Cyber Centre). Jason’s group is responsible for managing strategic engagements, with Canadian and international partners, that have the greatest impact on cyber security for Canadians. Focusing on national level outcomes, Partnerships supports and enables all other mission lines in the Canadian Centre for Cyber Security. Mandate of the Cyber Centre [2:56] Why cyber security matters [3:34] How the Cyber Centre helps organizations who may have been targeted by a cyber attack [4:57] How the cyber threat landscape has changed over time, particularly during the pandemic [6:09] Evolving future trends in cyber security [9:22] Key things organizations of all sizes can do to thwart cyber criminals [10:42] Ransomware attacks on public institutions and essential services [12:35] Cyber Centre partners and partnerships [15:03] Bill C-26 and changes on the horizon [17:41] Information sharing between government and organizations on cyber security matters [20:28] The spread of misinformation online [21:47] The use of artificial intelligence technologies to monitor for threats [23:28] Practical steps individuals can take to protect against cyber threats [25:01] Careers in technology and the growing need for cybersecurity workers [29:13] Resources: GetCyberSafe.ca (cyber security tips and resources for individuals) Bill C-26, An Act Respecting Cyber Security Don’t get caught! Protect yourself against phishing (Info Matters episode) How to Protect Against Ransomware (IPC fact sheet) Protect Against Phishing (IPC fact sheet) Trust and truth: Navigating the age of misinformation (Info Matters episode) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario . We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca . The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.