The Paper Fold

It's kind of chic to be niche famous — and that perfectly describes my guest, Nicole Couto of Couto & Co. She was one of the founders of 2021 Co. That New England brand enjoyed a stellar stationery rise in a few very short years, creating customized finds for Tommy Bahama, Anthropologie and most recently L.L.Bean — and even collaborating with Jennifer Love Hewitt to bring the Holiday Junkie range to life. While that trio has already dropped into The Paper Fold, Nicole now returns solo, new Substack in tow. So, what led this reluctant consultant to walk away from what she built — and how is she helping gift and stationery businesses access the money they are leaving on the table? Nicole and I recorded just after the NY NOW and Shoppe Object summer markets, so we also have lots of thoughts on trade shows, design directions — and building authentic brands that truly resonate. Whatever your path in paper, it will become clearer after hearing our chat! Learn more about your ad choices. Visit megaphone.fm/adchoices

You have doubtless seen Little Free Libraries in your neighborhood — well, my brilliant guest today has reconfigured the concept for greeting cards and postcards. For 30 years, Vanessa Harnik has worked alongside her dad Alan running Notes & Queries — which sources and brings fantastic European stationery to American shores. Earlier this year, I named Vanessa a Maker to Watch in 2026 at Stationery Trends — and felt even better about that choice once I learned she had invented The Note Nest. These illuminated dwellings are full of paper treasures to discover one at a time. On any given day, that may include unused cards to send, writing prompts, pre-stamped postcards — even anonymous notes of encouragement! Right now there's only two of these small houses of stationery in existence, both located in Notes & Queries' stomping ground of Baltimore. However, working with their local nonprofit makerspace Open Works, they have created 10 note nests for FREE — all that's needed is willing proprietors! Or, purchase a blueprint for $20 and truly make this house your own. In a digital world that moves at dizzying lightning speed, The Note Nest invites us to slow down, write down our thoughts, and connect authentically, for posterity — one handwritten message at a time. As such, a neighborhood Note Nest may well be just what the world needs right now. Learn more about your ad choices. Visit megaphone.fm/adchoices

My chat with Katelyn Woolley of The Noble Paperie is full of (wonderful) surprises! I  I named Kate as one of Stationery Trends' 10 Makers to Watch in 2026 due to her focus on what she refers to as “communities others forget.” The Noble Paperie is primarily known for Kate’s NICU, infertility and miscarriage cards — just try searching for one of these categories on Etsy to see what I mean. These topics had never been aired so publicly on stationery before Kate came along —  and her carefully composed, hand-lettered designs have helped bring them into the open, being discussed, supported and processed as they deserve. We cover a lot of ground there — but Kate's decision to exit social media as both an individual and a business is also beyond insightful. Leaving Instagram and all its requisite reels, posts and the like freed up Kate's time and mental bandwidth. She forged her own distinctive path to interact with her peeps honestly and directly. And, she increased her revenue 250% from the previous year! Listen in — and you'll find yourself looking at stationery with fresh eyes too. Learn more about your ad choices. Visit megaphone.fm/adchoices

Every paper nerd needs a quality pen for their prized stationery — and Ferris Wheel Press aims to elevate the world of writing tools as it demands. Raymond Yu actually started out in stationery, creating one-of-a-kind, ultra-luxe invitations — but turned his talents to fountain pens and accessories, aiming to remove the intimidation factor and "make fancy fun." Ferris Wheel Press' ever-expanding array of offerings encompasses both its own creations as well as licensed product tied to major properties — think Harry Potter, Lord of the Rings, Batman, Superman. Every last creation invites users to immerse themselves in a fantastic world where every last detail has been carefully considered and tweaked to near perfection. The results don't just heighten the writing experience — Ray shared that many of Ferris Wheel Press' customers actually write more as they seek opportunities to write stuff down! Whatever role you play in stationery, Ray's perspective — to say nothing of Ferris Wheel Press' artistry! — will inspire you to examine our medium's potential with fresh eyes. Learn more about your ad choices. Visit megaphone.fm/adchoices

Typically I discover new stationery makers at markets, then I nerd out on them online, but with Erin Dayhaw, it’s been quite the opposite! I was laughing along with her TikTok adventures for quite some time (along with her 30K followers) before I actually met her IRL at NY NOW this past February. Because Erin seemed to understand the TikTok algorithm in a way other stationery makers do not, I initially envisioned our interview to be focused on winning insights that app. However, Erin is letting her feed go stale on the app she now describes as a "QVC shopping channel." Erin's approach to stickers as "relatable fine art" is just of one many shrewd observations this Zoomer (?) shares — we also touch on storytelling, controversy and content. Not only is Erin's energy incredible, her inherent understanding of modern messaging (and what people want to hear or share) make hers a brand to closely watch! Learn more about your ad choices. Visit megaphone.fm/adchoices

Every year in the winter issue of Stationery Trends, I compile a department called 10 Makers to Watch. Throughout the year I will be highlighting my special 10 — including my very special guest today, Carissa Potter of People I've Loved. Much like that of my other guests, this brand offers stationery and gifts, but with a radically different, deceptively simple approach. Rather than seeing her wares as yet another commodity, Carissa utilizes them to develop ourselves and our relationships. In her words, "Each is a conversation we long to have, a feeling we are hoping for, an object to do the impossible." This out-of-the-box approach has garnered this very small California house of design collaborations with some very big brands, including Facebook, The Body Shop, Pinterest, Google, SFMOMA, YouTube, Anthropologie, Madewell, The Wall Street Journal and Nylon Magazine. Our discussion about design and the ability of smart yet simple product to upend your entire perspective is not to be missed! Learn more about your ad choices. Visit megaphone.fm/adchoices

Stationery is this podcaster's favorite subject — but color comes in a close second! After all, color doesn't just shade our world, it elevates, deflates or defines a mood — and it can make or break any given design. If you have never heard an expert discuss how color trends are formed and evolve, get ready for a treat! I have had the pleasure of interviewing Mark Woodman of Mark Woodman Design + Color many times over the years for my publication's trend coverage — now I'm bringing his insights, garnered during a prestigious 40-plus-year career, here. In The Paper Fold episode 66, I hosted the brilliant Leatrice Eiseman, executive director of the Pantone Color Institute and the generator of every Pantone Color of the Year. I wanted to get Mark's thoughts on Pantone's Color of the Year 2026, Cloud Dancer, and its less than positive reception. Not only did he share those, but so many gems about the many ways that a color or color grouping comes into vogue, establishing this episode as must-listen for any design nerd. Learn more about your ad choices. Visit megaphone.fm/adchoices

Recently I hosted Wolf & Wren Press' Lauren and Liz, who just won the Louie Award for the Card of the Year. But there are actually two divisions of Card of the Year, $5.50 and above and $5.50 and below. Wolf & Wren took the below slot, while UWP Luxe took the above $5.50 slot with their fabulous tea-themed birthday creation that must be experienced in life to be fully appreciated.* That's because UWP Luxe is a pop-up card company, and while this market has gotten more crowded of late, UWP Luxe — as well as its sister companies Up With Paper and Jumping Jack Press — consistently takes a cutting-edge approach to not just stationery, but the entire pop up category as well. Pop-ups take the expected and turn it on its ear, and my guests Monika Brandrup, EVP and Creative Director, UWP and UWP Luxe, and George White, who was president at Up With Paper for many years but is now CEO of its parent company, CM Paula, discuss the evolution of their brands and the category as a whole. How exactly does this brand put the ship in the bottle, over and over in different formats, with extraordinary results every last time? *Please note: The Louie Award for Card of the Year was NOT a cat-a-rific birthday card as I state in my podcast intro — I jumbled UWP Luxe's Card of the Year with one of its other FIVE Louie Award winners. Such are the paper nerd problems caused by this prolific, award-winning brand! Learn more about your ad choices. Visit megaphone.fm/adchoices

In the Part 1 of our chat, Rachel took us behind the vibrant, woodblocked Heartell Press design curtain, now we delve into its ethos of sustainability, and the many challenges it poses to a stationery brand. For example, shoppers absolutely loves seeing cards printed on 100% post-consumer recycled paper — but it drives up costs, and brings a bevy of creative limitations. For Rachel, action — not discussion — always brings clarity. Thus many of Heartell's introductions, like its upcycle-able boxed note boxes, successfully cut down on single-use plastics as they differentiate themselves at point of purchase. It's all in the name of finding 21st-century solutions to lingering 20th-century problems. Best of all, Rachel's inspiring creative process is something anyone, anywhere can try. Learn more about your ad choices. Visit megaphone.fm/adchoices

Greeting cards have the nearly impossible task of connecting us with loved ones when we don't know what to say — so we all owe a huge debt of gratitude to makers like Rachel Kroh of Heartell Press, who have made it their life's work to help others give and get the emotional support they need. Today we travel behind the vibrant Heartell design curtain to learn what drives these irresistible, timeless woodblock designs. Rachel well understands grief, our enduring taboo against discussing grief — and even the many types of loss and change that can spark this staggering emotion. In fact, she founded her entire house of cards following her own Mother's terminal cancer diagnosis. In this, the first of two episodes, we discuss the evolution of Heartell, which started in Brooklyn but spread westward with a one-of-a-kind production process in tow. While navigating grief is the cornerstone of this brand — and Rachel's collaboration with grief counselor and author Lisa Keefauver offers both visual and emotional comfort in stationery form — she also finds a great healing power within arresting beauty. So whether Rachel is figuring out how to incorporate risograph offerings alongside her existing letterpress designs, or working on portraying the powerful bodies of women, her constant experimentation drives our collective growth. Learn more about your ad choices. Visit megaphone.fm/adchoices

What goes into a Louie Award-winning Card of the Year? In the case of Wolf & Wren Press, every design grows from the 30-year friendship of co-founders Liz Wolf and Lauren Stapleton. That precious connection, born in middle school, is the kind where one finishes the other's sentences ... and the other picks right up on the story! I's at the core of every design Wolf & Wren prints — including their winning pet sympathy card that from first glance honors both the love and grief of these companionships. While their cards connect and uplift those separated by emotional and physical distances, Liz and Lauren also actually live far apart. Liz designs and illustrates the range while also working an art teacher in Rockford, Illinois, while Lauren does the printing and everything else that goes into running the Wolf & Wren stationery shop in Longmont, Colorado — some 946 miles away. While every house of stationery tends to take a distinctive approach to running its brand these days, that of Wolf & Wren is completely unique. Our chat covers not just the origins of Wolf & Wren, but where they see themselves — and the stationery community — evolving. Every house of stationery takes a distinctive approach to running itself these days, but that of Wolf & Wren is like no other — and that co-founder connection keeps the brand fresh and authentic. While our chat covers the origins of Wolf & Wren, Liz and Lauren also share where they see Wolf & Wren — and the stationery community — evolving. Learn more about your ad choices. Visit megaphone.fm/adchoices

While journalers and junk journalers exist in this digital age alongside the rest of us, they crave the tactile and in-person elements of the analog world. In part 2 of my chat with Software Engineer Victoria Kirst, we take a deep dive into this non-digital community in the pages of her stationery zine Pouch and beyond. If you are unfamiliar with stationery clubs and swaps, it is positively heartwarming to learn of tools like washi tape or stickers being lovingly bartered or shared by these offline groups. Here, stationery is not a commodity but a tool for collective expression. For Victoria, Pouch is the ultimate passion project turned side hustle, and she perceives it as a tool to grow her community as she scratches her own creative itches. This becomes exceedingly clear in Victoria's surprising Nerd Notes, where this micro-bride turns her very wedding into stationery to mail and share! Learn more about your ad choices. Visit megaphone.fm/adchoices

Like me, my guest today is a huge paper nerd who is the founding editor of a stationery publication. Unlike me, Victoria Kirst is also a software engineer who created her fabulous zine Pouch as an offline labor of love to share her passion for analog tools with an ever-growing community. If you haven't seen a zine in a few decades or so, prepare to be dazzled! This purely 21st-century publication truly celebrates our medium, showcasing its endless potential — as well as the seemingly endless creative ways individuals in the stationery community express their inner lives and experiences through journals, planners, washi tapes, pens, cards, rubber stamps, and the like. With a mission is to inspire every reader to start doodling, junk journaling or other stationery project, of course I have plenty of questions that we begin tackling in the first of two episodes. What attracts a software engineer to the world of analog — and what does stationery have that the digital domain lacks? Why are stationery clubs and meetups and junk journaling retreats happening now? Whatever your role in stationery, it is nearly impossible to not catch Victoria's excitement — or begin a journal of one's own! Learn more about your ad choices. Visit megaphone.fm/adchoices

Just because a maker isn't already a household name, that doesn't mean you're not already a big fan! You have most likely seen (many times!) and possibly even purchased the uplifting, inspiring and heartfelt greeting card designs of my guest today — and not even known it. For the past 24 years, Vicky Barone has been quietly licensing her designs behind the scenes to larger card brands like Papyrus and American Greetings. While she has stayed behind the design curtain, her thousands of cards have generated millions of dollars in products sold. Now Vicky has officially entered the stationery spotlight solo with her own brand, Barone & Co. While it’s a huge shift and a big risk, it’s also an enormous creative opportunity. We discuss Vicky's transition from freelancer to founder, but also the evolution within greeting cards and communication over the past quarter century. What is the difference between humor and relatable humor? How difficult is it to debut an inclusive brand in these times — to say nothing of this challenging economy? We also discuss the role of social media, specifically Instagram, to a brand. Vicky's personal IG page, starring much of the same work that adorns her cards, has over 50K followers, while that for her brand is still growing. Do online likes translate into business growth? Does generating work for social media undercut creativity? Whatever role you play in the stationery community, there's plenty to consider here — including of course Vicky's colorful, uplifting work! Learn more about your ad choices. Visit megaphone.fm/adchoices

For Anna Bond, being a creative is certainly about generating jaw-dropping imagery to be presented just so on irresistible products — but creativity is also a key to enabling this CEO to navigate Rifle Paper Co. forward as both a business and a brand. In Part 2 of our chat, we discuss subtly evolving the Rifle look to keep it consistently looking fresh and new, yet true to its signature style, as time passes and tastes evolve. We also delve into navigating the larger challenges facing small businesses, such as tariffs. It's rather unsurprising that Anna often feels like she is facing a wily carnival Whack-A-Mole. And while I knew my listeners and I would be treated to an incredible Nerd Note, even *I* was wowed by her childhood correspondence! Learn more about your ad choices. Visit megaphone.fm/adchoices

In 2009, freelance illustrator Anna Bond and her musician husband Nathan debuted Rifle Paper Co. to the trade in a double booth buried deep in the back aisles of the National Stationery Show. They were but one of dozens upon dozens of small (often forgotten) stationery brands showing there, but in Rifle's case, a stationery, gift and lifestyle star was born those five days in May. Rifle's dizzying trajectory into the collective American design unconscious was singularly dramatic, with Anna's signature hand-painted artwork and vibrant color palette having headlining collaborations over the years with Keds, Target and Pottery Barn Kids, among seemingly countless other high-profile brands. Meanwhile, every stationery maker setting up shop dreams of a similar ascent. Still, at the core of every Rifle offering remains the brand's tagline: 'We create moments of unexpected beauty in the real world.' So when I was given the real-world opportunity to interview Anna — now Rifle CEO — of course I had questions! In this, part one of two, we discuss Rifle's humble origins, how Anna differentiated it from the very start, dealt with imitators over the years, and grew the brand alongside Nathan as they simultaneously grew their own family. With five young children and an ever-growing brand and body of work, Anna's strategy of success may surprise you as much as it did me! Learn more about your ad choices. Visit megaphone.fm/adchoices

Don't miss Part 2 of my chat with type A über-creative Sally Diguette! In Sally's role as specialty buyer for Anthropologie, the merchandise she painstakingly sources from small, quirky makers are often where the brand's fans find the connection and community they seek as they shop. Sally honed this expertise at Atlanta's Citizen Suppy, an artisan marketplace that showcases handmade goods, clothing, and standout finds from independent makers. Sally joined the Ponce City Market venue at its inception in 2017 to build all operations — and then heralded it through COVID, finessing her skill set all the more. These lessons and skills are put to great use in her independent consultancy — and we close discussing the types of challenges we see our small maker clients grappling with, and our approaches to solving them. Finally, epistolary lovers will be utterly knocked out by Sally's precious Nerd Note — it's definitely Anthropologie shelf-worthy! Learn more about your ad choices. Visit megaphone.fm/adchoices

This Type A über-creative wears a lot of hats, every last one of them impressive and fabulous. Sally Diguette is a specialty retail buyer for Anthropologie, tasked with buying in the stationery and related gift and home categories, as well as spearheading collaborations such as Papier x Anthropologie. But Anthropologie is also where many a small maker gets her first big break — even if it's just one greeting card on its enormous website. Not only does Sally undertake the enormous task of selecting each maker to tell certain trend stories across every inch of Anthropologie retail space (both actual + virtual), she also offers consulting services to help brands get shelf-ready. Sally and I delve into defining the Anthropologie magic — and the nuts and bolts of generating it. How does she navigate the overstimulation of trade shows to ascertain the trend stories to fill store shelves? What catches Sally's eye — and what are the design must-haves on a given product? With that kind of perspective and drive, I was thrilled to have audience with her here, and accordingly, this is the first of two episodes of our interview! Learn more about your ad choices. Visit megaphone.fm/adchoices

For many in our community, running a stationery brand turns out to be but a single milestone on an incredible larger journey. That's the case with Catherine Hildner of Kitty Meow Boutique, now a part of Shade Tree Greetings. Over the past several years, this dynamo — also my guest in episode 20 — not only established her own brand, she also helped create the Ultimate Product Party series of events and podcasts to empower other product-based creatives (mostly women) to bring their own visions to life. But part of being a smart entrepreneur is knowing when it's time to move on. And in Catherine's case, it turns out that I actually helped jumpstart the process just over a year ago, at the February edition of NY NOW 2024. Tune in to hear this fantastic tale and what's next for Catherine! Learn more about your ad choices. Visit megaphone.fm/adchoices

How better to kick off January 2025 — and the eighth season of this podcast — than with a visit from this bona fide industry legend? While Susan January has been at the helm of Leanin' Tree, a mid-sized Colorado house of stationery, for over a quarter century, she has also served as president of the Greeting Card Association, from 2011 to 2013. More recently, she spearheaded a team of women from across generations to debut Willow & Ivy, a boutique brand devised solely for our times — and the women navigating them. With such an illustrious career under her stylish belt, Susan's perspective on the greeting card category is unparalleled. Our discussion delves into how diverse, rich voices — from Emily McDowell to The Noble Paperie to Colleen Harrington to many, many others — have united to create a dynamic marketplace awash with offerings that authentically speak to today's discerning greeting card audience. In this forum, ideally no one should feel isolated — all that's required is the right card in the right card sender's hands. Meanwhile, the distinctive path upon which Willow & Ivy was brought to exquisite life enabled it to truly reflect the 21st-century woman's shared experiences, dreams, and needs, regardless of generation, as it seeks to connect us. Whatever you already know about greeting cards and stationery, prepare to have your perspective tweaked, courtesy of this month's five-star guest. Learn more about your ad choices. Visit megaphone.fm/adchoices